Extremely happy with the panels. They look great, everyone who has been here has commented on them. Not that we put them in for other people, I love the fact we can try different arrangements of thing... Ver mais
A empresa respondeu
Oakwood Hill Industrial Estate, IG10 3TZ Loughton, England, GB
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Extremely happy with the panels. They look great, everyone who has been here has commented on them. Not that we put them in for other people, I love the fact we can try different arrangements of thing... Ver mais
A empresa respondeu
Prompt delivery and good backup service. I had a couple of damaged panels which after I sent in pictures of the damage, I was told I could could have a discount or have them replaced. I opted for the... Ver mais
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It isn't the first time I buy their acoustic panels. They are great quality but unfortunately this time all 6 panels arrived damaged. I appreciate that it is the delivery company's mistake but since t... Ver mais
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Great Website making ordering very easy. Customer service are very knowledgeable about their products , prompt delivery and quality products with excellent installation guides and advice if required.... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa

Oakwood Hill Industrial Estate, IG10 3TZ, Loughton, England, Reino Unido
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Respondeu a 94% das suas opiniões negativas
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The panels arrived with some damage. I chased customer service a few times to get a response; then they offered a solution and just disappeared and are not responding

Resposta da WoodUpp - United Kingdom
The quality of the panels was very good and they were easy to put up. The lounge now
looks exceptional.

Resposta da WoodUpp - United Kingdom
We had samples from a couple of different acoustic panel companies but WoodUpp felt better quality. The panels are easy to cut with a handsaw and minute adjustments were done with sandpaper to get the panels fitted perfectly. The panels were well packaged and delivered quickly.

Resposta da WoodUpp - United Kingdom

Resposta da WoodUpp - United Kingdom
Couldn't be happier with the choice. WoodUp acoustic panels are of an extremely high quality, looking amazing and fairly easy to install. I started the project with free samples, accurate measurements to order the right quantity and installation hardware. Using the right tools, it was a fun to cut them to a desired length and glue them on to the wall securing with screws as well. Got a TV bracket too, which was super easy to mount, led strip lights and some hanging nobs or shelves will follow soon. Very satisfied with the product, service including delivery and installation. Now time to enjoy it. Thanks

Resposta da WoodUpp - United Kingdom
Great product fast delivery. I was concerned how it would hold such a big TV but it’s so strong. Only down side were the instructions the QR takes you to a web page that didn’t work for me so I figured it out.

Resposta da WoodUpp - United Kingdom
Great quality product with quick, efficient service

Resposta da WoodUpp - United Kingdom
Service was excellent, but as yet I’ve not been able to fix the tv unit to the wall as I’ve haven’t finished the decoration!

Resposta da WoodUpp - United Kingdom
very easy to order what i wanted and can’t wait to put the panelling up (unfortunately have to redecorate the bedroom first!). looks very good quality and the company were a joy to deal with. would highly recommend!

Resposta da WoodUpp - United Kingdom
I’ve just installed my first embrace one unit. Everything about my experience with this company from start to finish has been amazing. First of all there is high demand for this product so I had to wait but they let me know as soon as it was available. I placed an order and it was dispatched the same day and arrived to working days later. The product is really exceptionally high-quality. It was packaged extremely carefully with mimimim
Waste. It was very easy to assemble and very easy to put into position even though I was on my own and it feels very sturdy and a very high-quality. I was worried how this was going to look in my lounge but it looks absolutely amazing. Can’t recommend strongly enough.

Resposta da WoodUpp - United Kingdom
No issues with quality of product however some of the corners of the panels were damaged slightly, i think better corner protection would help in future to reduce this.
Understandably woodup cannot control loading/unloading damage by a delivery team but for the price of the panels you woukd expect the corners to better protected.

Resposta da WoodUpp - United Kingdom
Well made products. Items came quick. Worked out how to fit the large TV bracket (still not sure where the felt goes), and it does a perfect job. The grey infills also do the perfect job of hiding the wires!

Resposta da WoodUpp - United Kingdom
So a quick WoodUp review is it?
Ok!
The Akupanel (Rustic Antique Oak) panels arrived in reasonably good time and smelt nice, they looked nice too...
I wasn't impressed with the 80 squid postage costs however, as they're not that heavy (the large ones too) and it was a doddle unloading them. I spend over a grand so really postage should be free ? No?
I looked carefully at the wall I was planning on fixing them to and realised as my house is old (old old) I'd knacker it, so I found a local Carpenter to do it instead.
He did a Sterling job but vowed never to offer to fix any of these panels (or one's like it) again. It's not as easy as you'd be lead to believe folks, so beware.
They do look like good quality mind you and have deffo made an impact to the room acoustics..
I think if the postage had been free (see, I'm still moaning about that !) and if they'd been a little more in keeping with competitors prices it would have been 4 *.
Ah well, they're up now and look pretty good.

Resposta da WoodUpp - United Kingdom
After doing a lot of research I went with Woodupp being the premium choice. 2 of the panels were damaged but Woodup went above and beyond to rectify this. Ignore the fee for returns if any items are damaged Woodup do not expect you to pay for returns. As i made the decision to keep the items i was given a gesture of goodwill refund. This was given in a proactive follow up. I did not request or was I expecting this.
I wish all companies had this level of customer service it removes all doubt of buying on line.
I'm really happy with the impact these panels have and I will definitely buy from WoodUpp again when I turn my attention to my bedroom.
Great product
Fantastic service and after care.

Resposta da WoodUpp - United Kingdom
OKay, order went missing with EVRI as expected, asked them to send via Royal Mail, received next day! Also black cable covers not in stock, signed up for email alerts on restock, got nothing in email, then found out they were back in stock online, so if you offer the notification, please send it!

Resposta da WoodUpp - United Kingdom
Great company, good communication, sorted out all extras and we are very happy with the panels.

Resposta da WoodUpp - United Kingdom
Excellent shelf well worth the price and looks great on the slat wall. Just one thing the black screw tops provided could the thread be a little longer as i could not tighten them as too short had to use some allen key screws.

Resposta da WoodUpp - United Kingdom
High quality service, premium goods delivered in fast time. Would highly recommend to anyone

Resposta da WoodUpp - United Kingdom
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