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Woody Oven Opiniões 

705
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Well, what can I say, my order got totally messed up and didn't receive the dough when promised which was hugely disappointing, and to be balanced woody openly admitted to this, apologised and un... Ver mais

Classificada 5 em 5 estrelas

This was my first time ordering from you, and even though we had a couple of little delivery hiccups, they were sorted so quickly —brilliant customer service. The dough is absolutely delicious... Ver mais

Classificada 4 em 5 estrelas

The dough looks fine but I would suggest looking at your delivery arrangements. When I've ordered similar frozen items from other suppliers, they have come with icepacks in a proper polystyrene foam i... Ver mais

Classificada 5 em 5 estrelas

The Neapolitan pizza dough is fantastic. We have a Gozney oven and usually make our own dough to use in it but this makes life a lot easier and the pizza's came out perfectly. We had issues wi... Ver mais

Informações sobre a empresa

  1. Área de churrascos
  2. Produção de produtos alimentares
  3. Jardim
  4. Serviço de encomenda de comida online

Sobre Woody Oven

Escrito pela empresa

Great pizza. Made simple. All the tools you need to make restaurant quality pizza at home. Experience high temperature with our award winning Pizza Oven or cook restaurant quality pizza using our Ready Made Pizza Dough Balls - Winner of a Great Taste award 2025.

Woody Pizza Oven Kit
Neapolitan Pizza Dough Balls
Sourdough Pizza Dough Balls
Gluten Free Pizza Dough Balls

Voted "Best Wood Fired Pizza Oven" by BBC Good Food & "Best Value Pizza Oven" by Ideal Home.

If you have any queries or complaints please email: customersupport@woodyoven.com

Free Shipping Over £45 + Free Returns

FREE next day delivery (ex Saturday)

Get Free Next Day Shipping on all orders exceeding £45

Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

705 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 42% das suas opiniões negativas

Geralmente responde dentro de duas semanas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(705)

180 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

This pizza oven is great

This pizza oven is great. Easy to use considering it was our 1st time using a pizza oven. Only gave 4 stars as the gas attachment is currently out of stock, but will get one when they are back in stock

8 de julho de 2025
Classificada 1 em 5 estrelas

Absolutely horrendous level of customer…

Absolutely horrendous level of customer service. Don’t get me wrong the oven is fab however the gas attachment has broken after 3 uses. I have emailed 6 times with no resolution. Firstly I got a response asking for my address and that they would send out a new one. Great customer service on first thoughts. However 2 weeks went by and no replacement. I emailed 3 times, to which the reply was now send it back and we will fix it. Not ideal when promised something else. Now radio silence. Not sure what to do.

Ps I don’t typically review things bad but this is appalling service.

10 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great piece of kit

Great piece of kit , I did some research before making my decision and chose the woody , looks great , easy to use , I would of preferred written guides on building rather than using online QR codes , but in the whole fantastic piece of kit

27 de junho de 2025
Classificada 5 em 5 estrelas

I contacted Woody Oven re an issue with…

I contacted Woody Oven re an issue with my pizza oven. I had a response within a hour letting me that a order had been placed with a replacement oven body.
The customer service I have received from Woody is really second to none. The oven delivers restaurant standard pizzas too at a fraction of the cost.

1 de julho de 2025
Classificada 5 em 5 estrelas

The oven arrived next day after…

The oven arrived next day after ordering.
Instructions were simple to follow.
The oven itself is really simple to use and any attachments are easy to fix together.
All round great pizza oven

19 de junho de 2025
Classificada 1 em 5 estrelas

Disappointing and non existent customer service.

Bought in good faith and was snubbed by this company. Don't like the pizza oven and it did not perform as it said in the advert, ie I could not get the temperature above 360C using gas and leaving the pizza oven to heat for almost 30 minutes. When I sent an email to customer services asking for a refund, their reply was very curt saying their oven was not faulty and it was 100% user error. They did eventually offer to send a step by step guide which to date has not been received. There is no phone number to call so cannot actually speak to anyone in customer services to try to resolve this issue and get a refund on a product that is not performing as indicated in the marketing video. Also tried using wood pellets which also did not get the oven to the required temperature and caused an enormous amount of black soot and smoke which was very unpleasant.

19 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service

Great customer service

Had an issue with a faulty gas attachment, contacted the company via the website. Once original order number has been confirmed a new part was dispatched and delivered within 3 working days.
Had my Woody Oven for about 1 year now and it always produce great pizzas.

16 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Buy



We recently bought Woody pizza oven with the built-in shelved unit, and couldn’t be happier with it. From the first use, it was clear that this oven is built for serious pizza lovers.

What really sets it apart is the shelved unit underneath, which is surprisingly handy. It gives you a place to store wood, pizza tools, or even ingredients while you’re cooking. It keeps everything organized and makes the experience feel more professional and smooth.

Pros:
• Beautiful wood-fired flavor
• Solid build and great heat retention
• Shelved base adds convenience and storage
• Great look—adds charm to the outdoor space
• Good value for a wood-fired and gas oven

Cons:
• none so far !

Final Verdict:
The Woody is a fantastic investment for anyone who loves making pizza. The results are restaurant quality. It’s now the centerpiece of our garden. Highly recommended.

11 de junho de 2025
Classificada 5 em 5 estrelas

Excellent

I was recommended this frozen pizza dough and am really happy with it. We rented an accommodation for my mum’s 70th and it had a pizza oven so we wanted to make pizzas. I’ve never made pizza in this way before and they were really easy to use and follow instructions. The dough was delicious and everyone really enjoyed them and the experience. They arrived on time and all communication with the company was great.

9 de junho de 2025
Classificada 5 em 5 estrelas

An AMAZING oven

An AMAZING oven! I researched for months the perfect, reasonably priced, product. I have been making homemade pizzas since 2018 (own dough and tomato base), in a conventional oven. I changed nothing other than use this oven and I literally cannot explain how good the pizza is. It is without doubt restaurant quality. I am so happy with this purchase and would recommend this to anyone who is a homemade pizza enthusiast!!!! 5 Star!!!

12 de junho de 2025
Classificada 3 em 5 estrelas

Good dough not great packaging

Really good sourdough, fast delivery but let down by they fact that several of the doughballs were completely defrosted mush when I took it off the delivery guy.. I regularly get other frozen deliveries who package better a real shame because it’s a quality product that is worth the money but I’m hesitating to order again if it’s arriving defrosted

12 de junho de 2025

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