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Woody Oven Opiniões 

704
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Well, what can I say, my order got totally messed up and didn't receive the dough when promised which was hugely disappointing, and to be balanced woody openly admitted to this, apologised and un... Ver mais

Classificada 5 em 5 estrelas

This was my first time ordering from you, and even though we had a couple of little delivery hiccups, they were sorted so quickly —brilliant customer service. The dough is absolutely delicious... Ver mais

Classificada 4 em 5 estrelas

The dough looks fine but I would suggest looking at your delivery arrangements. When I've ordered similar frozen items from other suppliers, they have come with icepacks in a proper polystyrene foam i... Ver mais

Classificada 5 em 5 estrelas

The Neapolitan pizza dough is fantastic. We have a Gozney oven and usually make our own dough to use in it but this makes life a lot easier and the pizza's came out perfectly. We had issues wi... Ver mais

Informações sobre a empresa

  1. Área de churrascos
  2. Produção de produtos alimentares
  3. Jardim
  4. Serviço de encomenda de comida online

Sobre Woody Oven

Escrito pela empresa

Great pizza. Made simple. All the tools you need to make restaurant quality pizza at home. Experience high temperature with our award winning Pizza Oven or cook restaurant quality pizza using our Ready Made Pizza Dough Balls - Winner of a Great Taste award 2025.

Woody Pizza Oven Kit
Neapolitan Pizza Dough Balls
Sourdough Pizza Dough Balls
Gluten Free Pizza Dough Balls

Voted "Best Wood Fired Pizza Oven" by BBC Good Food & "Best Value Pizza Oven" by Ideal Home.

If you have any queries or complaints please email: customersupport@woodyoven.com

Free Shipping Over £45 + Free Returns

FREE next day delivery (ex Saturday)

Get Free Next Day Shipping on all orders exceeding £45

Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

704 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 42% das suas opiniões negativas

Geralmente responde dentro de duas semanas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(704)

179 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Fantastic service from start to finish

Fantastic service from start to finish, my order came very well packaged and arrived on time. The dough quality is amazing and you get a fantastic crust on the pizzas. Would highly recommend.

1 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

You buy, you pay, and they go silent on you

Ordered on Monday. Paid for 24-hour delivery. It's now Thursday and the dough hasn't arrived. No tracking update, no email, nothing.

I've emailed twice to ask what's happening, partly because I genuinely needed it for Friday, and partly because I was curious whether anyone was actually reading the inbox. No reply to either.

I can forgive a delay. Couriers go missing, things get lost, ovens explode. What I can't forgive is silence. A two-line email saying "we've messed up, here's what's happening" would have changed this review entirely. Instead I'm left chasing a company that took my money on Monday and has said nothing since.

Won't be ordering again, and I wouldn't recommend anyone else does either until they sort out the basics of talking to their customers.

The company will tell you they are having issues with the delivery company this week. Well, if that's the case, a) why did you have the same issue a month ago? b) Why don't you contact your clients and let them know instead of going silent?

27 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Horrible experience

Horrible experience. Order sent Monday late night paying extra for next day delivery, considering so the order starting Tuesday as day 1. It’s Thursday now and not arrived yet! The worse ? No customer service, no contact number and those emails on the website don’t work at all as I never had answers! Stay away from this company!

30 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

At last, frozen dough that works!

At last! I have been buying other brands of frozen dough and getting really mad with how bad my pizzas have been when I have been doing everything right. First American dough ball and it’s a success, beautiful crust unlike the part cooked stodge I have been ending up with others. Really impressed, thank you

26 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely fantastic New York style…

Absolutely fantastic New York style dough. I made 4 pizzas in my Gozney dome on Sunday using the ready made dough balls. As a side note, DPD misplaced my first order and Woody shipped out a replacement no questions asked! Will definitely be buying again!!

19 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

GF dough is a waste of money

GF dough is a waste of money. I wouldn’t recommend it to anyone.

It is so sticky it’s utterly pointless, sticks to everything as soon as it’s spread or touched no matter how much flour you use and gets totally destroyed trying to go in the oven. Wasted hours trying to use it, tried 4 separate balls, followed the instructions to a tee, and threw the whole bag in the bin in the end and ended up having to order a takeaway.

Have used plenty of dough in the past including other brands and making my own and it’s by far the worst.

Customer services suggest it’s a unique user error and won’t offer a refund so really disappointing for £38 or whatever it was. Don’t bother.

7 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Have tried other sourdough pizza bases

Prefer a sourdough pizza base so tried my own a few times with mixed results and tried various other pre-made frozen dough balls, again with mixed results. Ordered 12 sourdough balls from Woody which arrived last week. Made 3 pizzas this week to try them out and excellent results. Easy to shape, good crust and great taste. Will certainly be ordering more.

5 de abril de 2026
Classificada 5 em 5 estrelas

Really great pre made dough balls

Really great pre made dough balls, cooked the pizzas in an Ooni Karu G. The edge of the crust balloons perfectly and gets the leopard spots everyone loves. Taste is great too. Can’t fault it. We will definitely order again and try the sour dough version.

28 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

New York Dough - 5*

Oh my days! The new New York Pizza dough is by far The BEST frozen dough I’ve ever used and the taste is amazing. The slightly bigger balls cook perfectly in an volt2.

Not only is each individual ball wrapped but the freezer bag keeps it in perfect condition.

Well done folk….

1 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Remarkable service

Remarkable service - special s/o to Sophie who answered my what felt like novice questions but did not make me feel like I was being an inconvenience - She went above and beyond to help me. A very rare encounter in today's world. Amazing.

24 de março de 2026
Opinião espontânea

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