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2,6
4 opiniões
Sem histórico recente de solicitação de opiniões
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I made a subscription for 3 issues of the World of Cruising Magazine back in June. I only got 1 issue. I have emailed the company, to the email address provided in my subscription confirmation, several times, but I have not got any kind of answer at all.
The one magazine I got was surprisingly good and promising, but it ended there. They do not have any customer service at all.
I’m unconvinced this is a real company. Their phone number and email goes to “real response media”. The text constantly and when I block, just text from a different number. Some weird scam.
Re the response: No, it's not that easy to cancel the texts. I tried everything and nothing worked until I actually rang up and spoke to someone on the phone. I tried to opt out-the text kept coming. And "opting in" means entering one of their competitions.
Resposta da Worldofcruising
Good afternoon, apologies it's taken a while to reply to your review. I can confirm that World of Cruising is a real company and part of "Real Response Media". World of Cruising offers its customers the opportunity to find the best cruise offers on the marketing from the 1000's of cruises available and helps new cruisers establish what type of cruise and cruise line would suit them. Anyone receiving either email or SMS offers would have opted in to do so, and can opt out or change their preferences at any time. I hope this helps, or puts your mind at rest.
Richard
Once went to their website now get texts that I cannot stop from them. If that wasn't bad enough, they have obviously sold my number to other cruising companies. Got over 10 messages from these companies just this week.
AVOID. I am reporting each spam message to the government agency. You should too if you get any. Just send the text to 7726 in the uk.
Resposta da Worldofcruising
Hi there, apologies for the delayed reply, but I can 100% confirm World of Cruising would have only sent you anything on SMS if you opted in to receive those offers and supplied your mobile number. We do not sell any data to any third parties and take all of our users data protection very seriously. If you would like to speak to us, please give us a call, happy to talk to you about the process and put any doubts you may have to rest.
Regards,
Richard
Sick of getting messages from Worldofcruising . I have never contacted this company . Not easy to remove them from texts . They ignore my messages . Horrendous company and daily nuisance
Resposta da Worldofcruising
Hi Tony, apologies for the delayed reply and sorry to hear about your experience. We have made the process of opting out of marketing messages much easier to avoid any issues, but anyone receiving them has opted in to receive them and 1000's have saved lots of money of the fantastic deals our partners provide.
Regards,
Richard
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