Outstanding service. Ordered on a Bank Holiday Sunday. The following day was BH Monday, received my items (scissors) the next day, Tuesday! Packaging fantastic, items fantastic. Excellent 'product... Ver mais
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Love this shampoo and colone wouldn't go anywhere else the best around been grooming 9 years love it kind yo your hands and dogs skin ... all my customers always love how there dogs smell after... Ver mais
Would say delivery was not the best from parcel force but the scissors when did arrive were superb and packed beautifully many thanks for the advice also.
A empresa respondeu
I ordered x3 cologne sprays. It got delivered but the envelope was so difficult to open and started spilling out loads of grey like pieces looked liked loft insulation. It took me ages to get to the p... Ver mais
A empresa respondeu
Informações sobre a empresa
Informações de contacto
London, Reino Unido
- +447597374115
- wowgroomingltd@gmail.com
- wowgrooming.co.uk
4,7
Excelente
187 opiniões
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Bought an extra long pin slicker brush…
Bought an extra long pin slicker brush for long haired german shepherd dog. Works well, thank you!
3 de abril de 2023
Fast delivery and packed very securely.
2 de abril de 2023
Brushing time has been saved with my…
Brushing time has been saved with my cockapoo, takes me 20 minute and she’s a medium size with poodle like fur. The customer service team is great too, had some issues with my order but problem was solved as soon as possible so thank you Jane!
6 de fevereiro de 2023
Fabulous
5 stars isn’t enough 🤩as wow grooming is prompt, knowledgeable and very friendly. I just love all the products and the price is great to!! My next purchase is going to be the scissors✂️
28 de março de 2023
Absolutely love my scissors and will…
Absolutely love my scissors and will definitely order some more.
26 de março de 2023
Fantastic product and fantastic service
26 de março de 2023
Got the wrong item
26 de março de 2023
Resposta da Wow Grooming
Unfortunately, human error happens.
We contacted you and this was corrected with a hand delivery of the correct order and we collected the order sent in error.
This exchange was on the same day.
You did not notify us that you received the wrong order, you emailed to ask when your order would be delivered.
I called you and found the error and we corrected it same day within 6 hours.
Deshedding comb also great at removing tangles
Groomer here. I bought the 8" deshedding comb at Crufts and it's my new favourite. It's excellent at removing undercoat and tangles and it doesn't hurt the dog. I wish I had bought one sooner.
31 de março de 2023
Opinião espontânea
Amazing product and excellent quick…
Amazing product and excellent quick delivery .
24 de março de 2023
Very speedy delivery
Very speedy delivery. The brush was just what I was looking for and good quality. A suprise gift too . ☺️
6 de março de 2023
Excellent grooming brush
Our dog groomer recommended the grooming brush for our miniature poodle and it was a reasonable price and is so easy and efficient compared to the brush we had been using before. Wish we had found it a year ago! Service quick and efficient - will definitely use Wow grooming again!
28 de fevereiro de 2023
Puppy screamed when I used it
Puppy screamed when I used it. The brush has very sharp ends. One of which went into my finger and was very sore. So not surprising he screamed, it probably hurt him. Was ok on my older dog
6 de março de 2023
Extremely speedy next day delivery
2 de março de 2023
Problem with Delivery company Placed an order which didn’t arrive so…
Placed an order which didn’t arrive so emailed a lovely lady called Janet she immediately contacted delivery company who promised to deliver, once made aware order not received again it was resent by Royal Mail and received.
Very professional, answer queries straight away, lovely and friendly, would definitely use again.
Just to add the original order has just appeared only one month later!!! With original sent date on
21 de fevereiro de 2023
Opinião espontânea
Excellent service
1 de fevereiro de 2023
Postage charge
Not your fault but the item was £24 and was charged £30 for delivery .. however this was an accident and very quickly rectified by yourselves.. very impressed with the level of customer care so thankyou
6 de fevereiro de 2023
Resposta da Wow Grooming
Good evening
We can only apologise for the high carriage charge.
Unfortunately, there is work going on in the back shop with the development team as the website is having a make over.
£30 is for overnight delivery, which is not used due to the high charge.
We have refunded £14 carriage, as it should be £16 after Wow Grooming sub the DPD charge.
Kind regards.
Janet Rabbie
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