Woxparts Opiniões 

197
•
TrustScore: 3.5 em 5

3,5

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

We did order led lamps from them for total amount of 200.-EUR in June 2025 and until now (end of November 2025) we have nothing from them. E-mails they are not replying and money they also do not refu... Ver mais

Classificada 5 em 5 estrelas

My ordered parts lost by FedEx in Memphis USA. I did send few rude E-Mails. Because no telephone answer and luck of response on E-Mails. But: All money returned on my account with no problems. Everyt... Ver mais

Classificada 5 em 5 estrelas

Was having problem with my gear box for ages.Was looking for correct part everywhere in internet and garages but nobody sins to have it and knowing if it really parts I required.So after some time fou... Ver mais

Classificada 4 em 5 estrelas

All the parts I required and ordered, I received. Even the one I was finding impossible to get in the UK. I found stock and delivery times slightly misleading, all the parts I ordered were marked... Ver mais

Informações sobre a empresa

  1. Loja de peças automóveis
  2. também em
  3. Fornecedor de peças para camiões

Escrito pela empresa

Online shop woxparts.com. Your reliable supplier of original spare parts for cars and trucks.


Informações de contacto

3,5

Aceitável

TrustScore: 3.5 em 5

197 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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3,5

Todas as opiniões

(197)

1 opinião nos últimos 12 meses

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Classificada 5 em 5 estrelas

This is true

This is true ! I buy some part for my BMW , They crossed Europe to Asia ! I'm greatful to Woxparts !

22 de setembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Original Mercedes part.

I had been searching a long time for a very hard to find part for my classic Mercedes. I'm greatful to Woxparts who didn't give up on me and found exactly what i needed. Delivery the day after order is really something.

Thank you again.

2 de julho de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Additional Shipping Charges

I've only given this company 1 star because there is no option to give them -5 star. I ordered a replacement bumper for a VW Polo GTI. 9 days after ordering I contracted them as the item had not been dispatched. They told me I had to pay an additional 150 Euros on top the delivery charge I'd already paid at checkout as the item was classed as long.

All it says on their website is contact us if you are ordering a long/wide/heavy part, however it doesn't give you any indication of the weights and dimensions these limits refer to and, as mentioned, it stated a delivery charge at checkout so I assumed that these limits did not apply to the item I was buying.

They did not contact me before taking my initial payments to let me know there would be an additional charge that amounted to 60% of the cost of the part I ordered. After many emails and a phone call to them they reduced the additional delivery charge to 110 Euros, however, I've still ended up paying more for the bumper than I would have from my local VW dealership and have has to wait 3 weeks to receive it.

They are based in Latvia so there's always going to be a delay in receiving parts and costs for shipping.

You should also be aware that there is now import duty to pay on goods from Latvia, I was totally unaware of this, my bad, but to avoid falling into the same trap please also factor this in when considering the costs of goods from Woxparts. Around 2 weeks after receiving the bumpers I was sent an invoice from FedEx for £93 (approx 40% of the initial price quoted for the goods). This now means I paid around £100 more for the bumper than I would have done from VW and at no time was I ever told about this by Woxparts.

Please check delivery costs, lead times and import tax before buying anything from this company. They are extremely unprofessional and the bumper turned out almost 30% more expensive than buying from a VW dealer taking 3 weeks, to the day, to arrive. I won't be buying from them again!

24 de junho de 2021
Opinião espontânea
logótipo da Woxparts

Resposta da Woxparts

Hello John, Thank you for feedback.
The situation occurred due to a misunderstanding about the size of the part.
An option was also offered to call a courier from the client's side, for which a refusal was received. Unfortunately, due to the non-standard dimensions of the parts, the delivery amount cannot be calculated by the program exactly, which is why we always ask our customers to contact us before placing an order for such parts.

Classificada 5 em 5 estrelas

Was having problem with my gear box for…

Was having problem with my gear box for ages.Was looking for correct part everywhere in internet and garages but nobody sins to have it and knowing if it really parts I required.So after some time found woxparts and try a go.And thing happened.Very good customer service,quick replay and good communication,as well impressed with delivery time and secure packaging.Will highly recommended woxparts for every one and definitely will shop again.Thanks again guys for your help

9 de novembro de 2020
Opinião espontânea

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