I purchased two FAKE 30TB drives from them, they are fake only 4 GB each - Their reply because they were on sale they can't be returned and no refund - They know there selling fake items, I have compl... Ver mais
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Product was outdoor pest repeller using sonic waves. I set it up under ideal conditions and it emitted an obnoxious high pitched sound. Squirrels played around it. I asked for a return under their mon... Ver mais
I ordered the infrared solar powered animal pest repellers.. Which stated there’s 100% moneyback guarantee no questions asked I paid $187 and they returned $87.92, also had to pay $11 to return.. I ha... Ver mais
I ordered a posture corrector, which did not work for me. I asked to return it and after writing numerous emails and having to ask each step of the way what to do, I finally mailed it back. The comp... Ver mais
Informações sobre a empresa
Escrito pela empresa
The place to find the most affordable Home and Garden products. We promise good prices, fast shipping and great customer support.
Informações de contacto
Nikifor P. Konstantinov Str 7, 4400, Pazardzhik, Bulgária
- +1 703 520 7785
- contact@wrapango.com
- wrapango.com
1,9
Mau
227 opiniões
Não respondeu a opiniões negativas
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As pessoas também visitaram
Company follow up is great
Company follow up is great! The solar powered motion activated animal repellent have bee successful in reducing the squirrels and birds digging in our mulch but more importantly has eliminated our resident coyote who showed up every night. We ordered 3 of these and placed as directed. We are very happy with the result and the company has been very thorough with their follow through on making sure we were happy with the purchase.
10 de abril de 2023
Opinião espontânea
Resposta da Wrapango
Hello,
Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our outdoor repellers. They are indeed very helpful with reducing the crowding of variety of animals and we are pleased to know they've been helpful with the birds and squirrels in your yard.
Your satisfaction is our top priority, and we're extremely happy to know we were able to uphold our commitment to you.
Have a great day ahead!
Wrapango Team
My experience was great because my order was correct and shipped quickly.
My experience was great, my order was accurate, I received it sooner than expected and my communication with Michaela (who followed up with my order) was very friendly and professional.
Thanks Wrapango, great experience and service from start to finish.
27 de abril de 2023
Opinião espontânea
Resposta da Wrapango
Hey G,
Your lovely feedback made our day, thank you! We're over the moon knowing our customer service team met your expectations and helped to make your experience worry-free.
Ensuring you're happy is what matters most to us, so it's wonderful to hear that we hit the mark for you!
Just a reminder that we're always here, ready to assist whenever you need us.
Your trust in Wrapango means a lot, and we truly appreciate it.
We can't wait to welcome you back to our store soon!
Enjoy the rest of your day!
Best,
Team Wrapango
I bought hidden cameras
I bought hidden cameras. However, the hidden cameras require them to be plugged in at all times. How can you hid a camera with a long cord attached. I requested a return and full refund 4 times so far and I’m met with we send you 1/2 and you can have 1/2 in store credit. DO NOT BUY FROM THEM IF YOU WANT TO HAVE A FAIR RETURN. Major ripoffs!!!
8 de maio de 2023
Opinião espontânea
Resposta da Wrapango
Hello there,
We're genuinely sorry to learn about your experience. Our ultimate goal is for our customers to have a seamless and enjoyable journey with us. It sounds like we missed the mark this time, and for that, we're truly sorry.
We're committed to rectifying any hiccups and turning your experience into a positive one.
If you could, please provide us with your order details by reaching out to us at contact@wrapango.com or via our contact form, where you can choose the appropriate method of contact, we can investigate and address the issue promptly.
We look forward to resolving this matter for you and restoring your faith in us.
Thank you for your patience and for bringing this to our attention.
Best regards,
Wrapango Team
Excellent customer service and the…
Excellent customer service and the lumbar pillow I ordered was exactly as described and great quality
3 de maio de 2023
Opinião espontânea
Resposta da Wrapango
Dear Julie,
Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our customer service team and you liked our lumbar support pillow!
Your satisfaction is our top priority, and we're thrilled to know we were able to uphold our commitment to you.
We look forward to seeing you return to our store again soon!
Have a great day ahead!
Wrapango Team
I bought the detox foot patches.
I bought the detox foot patches.
Very happy with them. They work great.
Definitely will be getting more.
18 de março de 2023
Opinião espontânea
Resposta da Wrapango
Hi Dee
Happy to hear you enjoyed our product! Ensuring our products meet your needs and expectations is at the heart of what we do.
We are more than delighted to hear that our product works for you.
Thanks for putting your trust in Wrapango. We can't wait to serve you again soon!
Have a wonderful day ahead.
Best,
The Wrapango Team
STAY AWAY FROM THE 30Tb SSDs!
Wish I didn't have to give even 1 star. 30Tb SSD is mostly unreadable once pictures were copied to it (< 3Gb total of pictures). Either got 'sorry, we can't read that type of file' or 'directory either does not exist or is corrupt'. Windows disk manager want to repair the drive almost every time I plug it in. Unfortunately, I have gone past my 30-day return period, so I am out $90. I knew this deal was "too good to be true!"
UPDATE 28-May-2023
Wrapango has contacted me last week about this issue and has refunded my purchase price on the item. I thank them for that. They made the gunine effort to satisfy their customer (in this case me).
8 de março de 2023
Opinião espontânea
Resposta da Wrapango
Dear Kevin,
We're genuinely sorry to learn about your experience. Our ultimate goal is for our customers to have a seamless and enjoyable journey with us. It sounds like we missed the mark this time, and for that, we're truly sorry.
We're committed to rectifying any hiccups and turning your experience into a positive one.
If you could, please provide us with your order details by reaching out to us at contact@wrapango.com or via our contact form, where you can choose the appropriate method of contact, we can investigate and address the issue promptly.
We look forward to resolving this matter for you and restoring your faith in us.
Thank you for your patience and for bringing this to our attention.
Best regards,
Wrapango Team
Scam...pretty sure it is!
Ordered a two-pack of RP WFE GE fridge water filters. First one seemed to work fine, but indicator said it needed to be replaced after only six weeks. Normally, they're supposed to last up to six months! So, I tried to install the second one and all heck broke loose. It leaked; the indicator light did not go off; and, I had to put the old one back in.
I did email their customer service and haven't heard back. Also, I tried calling two customer service numbers (one with a 703 area code & another a 651 area code) neither one worked!
I do believe they are scammers. Guess I should've checked Trustpilot before I ordered! So, I'll order a new one from a reputable site/store.
BTW, I understand we live in a global-economy world, but I checked and Wrapango is headquartered in Bulgaria. Hmmmm....
6 de março de 2023
Opinião espontânea
Resposta da Wrapango
Hi Chris,
I'm really sorry to hear your experience with us has made you feel this way, we only ever want our customers to enjoy their shopping journey with us.
We always work hard to resolve any issues you may experience, so this definitely doesn't sound right. It seems we fell short this time, and for that, I sincerely apologize.
If you still haven’t contacted us, please do so when you have a chance at contact@wrapango.com with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible.
Thank you,
Wrapango Team
In my opinion they are scammer and fraudsters.
In my opinion they are scammer and fraudsters. 16 T SSD drive did not work. And now they want a video of a not working item. While they did give a standard reply. They also stated our policy requires a video of the item not working. Preposterous and obfuscation making it impossible to comply.
15 de fevereiro de 2023
Opinião espontânea
Resposta da Wrapango
Hi Paul,
I'm really sorry to hear your experience with our SSD drive has made you feel this way, we only ever want our customers to enjoy their shopping journey with us.
Most likely you were asked for a video so one of our agents can assist you and try to help you out providing troubleshooting steps.
If you could, please provide us with your order details by reaching out to us at contact@wrapango.com or via our contact form, where you can choose the appropriate method of contact, we can investigate and address the issue promptly.
Thank you!
Have a lovely day!
Wrapango Team
camera's that are junk and no customer support
Bought 2 camera's. One had the wrong power cord and the memory card was stuck inside. The other one has a memory card that won't stay in. I thought they where battery powered and they are not. It should say that in the description, but it doesn't. The company wanted to give me a discount on my next purchase. I told them that I wanted to send them back. They now are not having any communication with me.
13 de fevereiro de 2023
Opinião espontânea
Resposta da Wrapango
Dear Brian,
We're genuinely sorry to learn about your experience with our cameras. Our ultimate goal is for our customers to have a seamless and enjoyable journey with us. It sounds like we missed the mark this time, and for that, we're truly sorry.
We're committed to resolving such issues and turning our customers' experience into a positive one. We respond to all our inquiries within 24 hours.
In light of this, if you could, please provide us with your order details by reaching out to us at contact@wrapango.com or via our contact form, where you can choose the appropriate method of contact, we can investigate and address the issue promptly.
We look forward to resolving this matter for you and restoring your faith in us.
Thank you for your patience and for bringing this to our attention.
Best regards,
Wrapango Team
Quick service
Quick service. Easy to navigate website. Good pricing.
6 de fevereiro de 2023
Opinião espontânea
Resposta da Wrapango
Dear Susan
We're delighted to hear that you liked our customer care service and you enjoyed browsing our website! We do strive for high-quality products at affordable prices, so we're glad you also confirm we are doing well price-wise!
We look forward to seeing you return to our store again soon!
Have a great day ahead!
Wrapango Team
SCAM!!!!
Do not buy from them! Their products are not legitimate! I bought a 3pack of “GE” water filters. They were not correct and didn’t work In my GE fridge. When I went to write a review under them they are magically no longer carrying them. I have contacted them for a refund…. No response. I’m going to my credit card company.
8 de fevereiro de 2023
Opinião espontânea
Resposta da Wrapango
Dear Tara,
We're genuinely sorry to learn about your experience with the GE water filters. Our ultimate goal is for our customers to have a seamless and enjoyable journey with us.
We're committed to rectifying any hiccups and turning your experience into a positive one.
If you could, please provide us with your order details by reaching out to us at contact@wrapango.com or via our contact form, where you can choose the appropriate method of contact, we can investigate and address the issue promptly.
We look forward to resolving this matter for you and restoring your faith in us.
Thank you for your patience and for bringing this to our attention.
Best regards,
Wrapango Team
Outstanding response time to an email…
Outstanding response time to an email where I had a question of altering my order.
Thrilled they were able to quickly adjust my order for me without additional shipping delay.
8 de fevereiro de 2023
Opinião espontânea
Resposta da Wrapango
Hi Wilson,
Knowing our customer service team made your experience with us stress-free and enjoyable is the best reward we could ask for.
Your happiness and satisfaction are what we're here for, so we're excited to hear we lived up to our promises.
Thanks again for choosing Wrapango, it means the world to us.
Can't wait to see you back in our store in the near future!
Wishing you a wonderful day!
Cheers,
The Wrapango Team
They stand by their promises and their…
They stand by their promises and their customer service team is prompt and reasonable. I would definitely buy here again with no worries!
8 de fevereiro de 2023
Opinião espontânea
Resposta da Wrapango
Dear Saril,
Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our customer service team.
Your satisfaction is our top priority, and we're thrilled to know we were able to uphold our commitment to you.
We look forward to seeing you return to our store again soon!
Have a lovely week ahead.
Wrapango Team
The customer service is phenomenal
The customer service is phenomenal. There was a delay in shipping and getting me the product on time. They offer me an additional item of the same product at no additional cost or a full refund. I took the additional product and I got both exactly at the same time. Customer service was very helpful and great at reaching back out to me to let me know the status of my order on the daily bases. I love every bit of it. They are truly a great company and get the job done well.
3 de fevereiro de 2023
Opinião espontânea
Resposta da Wrapango
Dear Christina,
We're overjoyed by your kind words, thank you! Knowing our customer service team made your experience with us stress-free and enjoyable is the best reward we could ask for.
Your happiness and satisfaction are what we're here for, so we're excited to hear we lived up to our promises.
Thanks again for choosing Wrapango, it means the world to us.
Can't wait to see you back in our store in the near future!
Wishing you a wonderful day!
Cheers,
The Wrapango Team
Here's the latest on these thieves!
This "company" is a real piece of work! Over the last NINE WEEKS, they have provided conflicting "tracking" info, refunded 20% of the order to BE ALLOWED TO STEAL THE OTHER 80%! (such a deal). NOW they're saying "since it's been in transit for a couple weeks, we'll give you a 50% discount".....TO BE ALLOWED TO STEAL THE OTHER 50%! These thieves just can't quit! But they HAVE offered me, variously 30%, then 20%, now 50% disc on my NEXT order! These crooks have some really big brass ones!
Turns out the portable hard-drive at the too good to be true price is likely not really 8tb, but a 32gb stick in an enclosure anyway.
Run, do not walk away from dealing w/Wrapango!
2 de dezembro de 2022
Opinião espontânea
Resposta da Wrapango
Hi Clark,
I'm really sorry to hear your experience with us has made you feel this way, we only ever want our customers to enjoy their shopping journey with us.
We always work hard to resolve any issues you may experience, so this definitely doesn't sound right. It seems we fell short this time, and for that, I sincerely apologize.
If you still haven’t contacted us, please do so when you have a chance at contact@wrapango.com with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible.
Thank you,
Wrapango Team
Don't be stupid!
Why, why, why didn't I read these reviews before ordering??!! I always research the 'too good to be true' online deals!
Same exact experience as many others... these are not real RFPWE water filters, don't have the RFID tag, and are therefore useless. I asked their customer service if the tag was present (AFTER I'd ordered- stupid mistake). They told the truth, nope, no tag. But would they stop the shipment? Nope, impossible to do, told me to just wait for delivery then process the refund.
I tried to remove the RFID tag from the old filter as per a Wrapango instruction. Ha! Be aware that GE obviously is protecting their product quality, and is using a permanent adhesive to keep the tags from being transferred. No way to remove one without damaging it. Don't get me wrong, GE is ultimately responsible for this scam because of their inflated price for a simple water filter. Protecting IP is necessary, but GE is protecting what must be a huge profit margin on these filters.
Having said all this, I do have to ask myself one question... Since these filters are obviously knock-offs from China, they haven't been certified by UL, so do you trust the quality of the water?
Update (1 week later).
I added a star because Wrapango actually refunded my money quickly and with no hassles. The fact Wrapango didn't require me to return the filters tells me they are really cheap knock-offs. I stand by my question about the water quality these may produce.
31 de janeiro de 2023
Opinião espontânea
Resposta da Wrapango
Hi Jerry,
I'm really sorry to hear your experience with us has made you feel this way, we only ever want our customers to enjoy their shopping journey with us.
We took the extra step to check if we’ve already resolved your issue and it looks like we have refunded you already. We hope you are satisfied with the resolution and we’d be happy to see you again in our store so we can prove you better.
Thank you!
Have a lovely day!
Wrapango Team
I purchased to GE water filters (RWFPE)…
I purchased to GE water filters (RWFPE) for my french door refrigerator. After waiting nearly a month for delivery I received and installed them. The whole water dispensing function immediately went into lockdown. I called my repairperson and they explained these filters are knock offs and don't contain the RFID chip that allows them to work. Had to buy another filter at hardware store and now it works fine. I have tried to contact company but nor response!
22 de janeiro de 2023
Opinião espontânea
Resposta da Wrapango
Dear Roger,
We're genuinely sorry to learn about your experience. Our ultimate goal is for our customers to have a seamless and enjoyable journey with us. It sounds like we missed the mark this time, and for that, we're truly sorry.
We're committed to rectifying any hiccups and turning your experience into a positive one.
If you could, please provide us with your order details by reaching out to us at contact@wrapango.com or via our contact form, where you can choose the appropriate method of contact, we can investigate and address the issue promptly.
We look forward to resolving this matter for you and restoring your faith in us.
Thank you for your patience and for bringing this to our attention.
Best regards,
Wrapango Team
Quality and low cost
Quality and low cost, i can't complain. Give them money. I feel like I should say "not a bot" with a review like that but then I think "that's exactly what a bot would say" so I wont.
27 de janeiro de 2023
Opinião espontânea
Resposta da Wrapango
Hi there
We're so glad to hear you enjoyed our product! Your kind words have put a big smile on our faces. Ensuring our products meet your needs and expectations is at the heart of what we do.
It's wonderful to know you had a great experience with your purchase and that you also loved our pricing. We strive for the best possible quality and to be placed at best price!
Remember, we're always here if you need anything or have any questions about our other products.
Thanks for putting your trust in Wrapango. We can't wait to serve you again soon!
Hope your day is as great as you've made ours!
Best,
The Wrapango Team
Update on a bad review a few days back!
Update on a bad review a few days back!
Finally I got the filters and they were fine but still gave them 3 stars because of the lack of communication from them and not replying to messages sent to them
27 de janeiro de 2023
Opinião espontânea
Resposta da Wrapango
Hello Silvia
We're always available if you need any assistance or if you're curious about our other offerings.
Your trust in Wrapango is deeply appreciated, and we can't wait to provide you with more great products in the future.
Wishing you a wonderful day filled with joy, just as you've brought joy to ours!
Take care,
The Wrapango Team
This company is a scam please avoid at…
This company is a scam please avoid at all costs.
16 de janeiro de 2023
Opinião espontânea
Resposta da Wrapango
Hi Sonson,
I'm really sorry to hear your experience with us has made you feel this way, we only ever want our customers to enjoy their shopping journey with us.
We always work hard to resolve any issues you may experience, so this definitely doesn't sound right. It seems we fell short this time, and for that, I sincerely apologize.
If you still haven’t contacted us, please do so when you have a chance at contact@wrapango.com with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible.
Thank you,
Wrapango Team
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