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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Total waste of time and money! I have this service through my health insurance. Plus I live on an Island with no urgent care. I have used this service twice and been told they cannot help me and to go... Ver mais

Classificada 2 em 5 estrelas

For the copay that I paid for this visit, I could go to several other online Telehealth providers, with less hassle. My biggest complaint is the dishonest disclosure, that states you won’t be charge... Ver mais

Classificada 1 em 5 estrelas

Crapola!!!! It’s easier and cheaper to basically self diagnose yourself on WebMD and then try to score some on-line meds from Canada or Mexico. The so-called doctors do not prescribe medications... Ver mais

Classificada 5 em 5 estrelas

The negative reviews are shocking. I personally haven’t had any bad experiences. If they’ve said it’s too soon for antibiotics, I’ve done the recommendations and in a couple of days I’d come back to t... Ver mais

Informações sobre a empresa

  1. Assistência médica ao domicílio
  2. Médico
  3. Consultor de saúde pública
  4. Farmácia

Informação fornecida por diversas fontes externas

98point6 delivers on-demand diagnosis and treatment from board-certified physicians via secure in-app messaging. Get care anywhere—on the go, home sick in bed or multi-tasking throughout your day—on your schedule and right when you need it.


Informações de contacto

1,9

Mau

TrustScore: 2 em 5

35 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 1 em 5 estrelas

Wow this company said I threatened them…

Wow this company said I threatened them now they sent me a certified letter waiting to see what it's about All because I was sick and couldn't drive to my to town for an appointment so I went on to this app and twice now they said I had a bladder infection and did not give me any antibiotic which a UTI requires an antibiotic They acted like I was stupid and I didn't know what I was saying like if I was asking for a narcotic I was only asking for an antibiotic. Another episode I called them I was having an ear infection throw it infection and sinus infection severe They told me I didn't need an antibiotic that I was basically crazy and they cannot prescribe antibiotics because they are supposedly you can get immune to him and they won't work well I had to drive all the way to Avondale from Buckeye Arizona to go to minute clinic which I went in and I had a severe infection in the throat the ears and sinuses green's not coming out with black dots which was severe could have caused me to die well driving up there I could have been in an accident did they care no now they turn around and think that they're going to say that I was threatening because I said I would sue them if I got any accident from driving to drive that far and telling them why do I pay for my insurance if they're not going to provide anything for me I'm glad I read your reviews because you say you're going to sue them that is a threat be careful with these people they are crooked just because I told them their doctor is incompetent well if you have an infection and they said you had an infection well they should prescribe you an antibiotic. Not only that they sent me to the lab to do a urinary analysis which I did They never received the information back come to find out now Yes I do have a severe infection in my bladder because I have kidney stones but they should have prescribed me an antibiotic but they did not care They told me to go to the hospital and pay $9,000 like I did last time wow like if I have that amount of money to be paying one of my paying them for nothing I guess people come to this because it's what they can afford some people can't even make it through having to pay for medical insurance but they don't care

4 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Selfless, caring staff

I have to say I had the best experience with two wonderful people that went above and beyond. Dr Nicole and P.A Heather. These 2 went way above and beyond to selflessly help me with my health issues. They are the best and I can't thank them enough.

26 de abril de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

All the symptoms of flu she told I need…

All the symptoms of flu she told I need to go to urgent care to get positive flu test. The doctor said sounds like u have flu and have a nice day. Terrible service can’t even prescribe tamiflu all the symptoms of flu and 102.3 fever. If I needed to go to urgent care there’s no point in using this service. Do not waste your money.

27 de fevereiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

This company deserves 0 stars and…

This company deserves 0 stars and shouldn't even be in business. My employer pays for this service so I set up an account because my son had been sick and developed a ear infection. My son is prone to ear infections after being sick since he was a baby. After getting the account set up the Dr said they couldn't do anything and he
needed to be taken to urgent care. So what's the point of 98point6 if they just refer you to urgent care. It was a complete waste of time and money. I ended up setting up an account with Dr Says/callondoc and had a prescription within 30 min.

19 de fevereiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

This app is a waists of time

This app is a waists of time. I am a medical professional and was told that this was a reputable app with fast service and quality care. I have not seen any of that, if anything I have received long waits and every response for myself and my kids was to go to urgent care. The purpose of the app is to not have to go to urgent care. I deleted the app and I would not suggest this app to anyone .

24 de dezembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Poor parient satisfaction

You have no email address for customer satisfaction. It is evident that this service lacks a customer-centric approach, as there are no available options to express concerns or provide feedback. This lack of consideration for customer satisfaction is disappointing and raises questions about the service's commitment to improving and addressing customer needs. I hope that you will take this feedback into consideration and implements a system that allows customers to express their concerns and provide feedback in the future.

Over the past week, my children have been home sick from school, and we have been cautious about having any visitors. Unfortunately, I have been experiencing symptoms that lead me to suspect I may have contracted strep throat, although I cannot be entirely certain. In an attempt to seek medical advice conveniently, I decided to utilize the 98.6 app, a service provided by our employer. Previously, we had been using Teldoc for the past 20 years, but our employer recently switched to 98.6, which has proven to be an inconvenience and a waste of time, with no added convenience.

During my recent interaction with the 98.6 app, I had the opportunity to consult with Kimberly Callender, FNP-BC, a Nurse Practitioner based in New York, NY. As a provider responsible for handling calls from subscribed employees, it is crucial that her professionalism and respect reflect the value of the service that employers pay for. The purpose of this service is to provide employees with prompt and convenient care, and it is essential that her behavior aligns with this objective.

Unfortunately, my experience with Kimberly Callender was far from satisfactory. After expressing a differing opinion, she abruptly terminated the visit, displaying a lack of professionalism and cowardice. It is concerning to think that someone with such behavior is responsible for caring for patients. I strongly urge you to review her patient transcripts for overall patient satisfaction and consider the impact her actions may have on the reputation of the service.

22 de dezembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Have a sinus infection all symptoms get…

Have a sinus infection all symptoms get one every year this time wait and hour on app since it’s $5 to have some goofy supposed doctor to tell me to take mucinex in all of 3 mins with 2 questions. Had to go to walk-in clinic and in 10 mins had med I needed. This app is a joke anymore.

10 de setembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

I only paid a $5 copay with my insurance and I still feel ripped off

I used this service to try to get an antibiotic because i was at work and was trying to get immediate care for a very obvious and extremely painful sinus infection before our pharmacy closed for the day. I have been medically diagnosed with issues with my sinuses and I frequently get sinus infections so I can tell when I have a sinus infection. The clinician "diagnosed" me with viral sinusitis and told I would not be given a prescription. I was just given a list of home "remedies" that I had already been using and told I should start feeling better in 9-10 DAYS!!!!! Since I know that this diagnosis was incorrect, I then went to my family doctor and got the necessary medication within 10 minutes.

19 de julho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Crapola!!!

Crapola!!!! It’s easier and cheaper to basically self diagnose yourself on WebMD and then try to score some on-line meds from Canada or Mexico.

The so-called doctors do not prescribe medications anymore since Covid started. Everyone clinician is afraid to get sued. It’s utter nonsense

If you’re going to reply, please spare me the cut and paste corporate drivel I don’t need to hear garbage like that. Have a pleasant day and Namaste.

13 de fevereiro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

The app was advertised on Banner…

The app was advertised on Banner Aetna's site as an alternative to see your PCP. I spent over an hour registering and answering questions from something that sounded like an AI bot just to be informed at the end of the session that I would need to see my PCP for my health concern. I just needed a refill for my medication.... which would cost me 100% of the copay through my insurance. WHAT A WASTE OF TIME and PIECE OF GARBAGE APP. It is portrayed as an alternative to see your primary doctor, but all it is is a waste of time. Do not use!!!

21 de maio de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Doctors were entirely dismissive of me

Doctors were entirely dismissive of me and when I said "no, you're dismissing something that needs actual medication" (I got bacterial conjunctivitis from a kid at the daycare i work at) I was accused of being too hostile and needing to see a PCP (which I can't afford to, hence the use of a cheap telemedicine app). They need to get themselves together and start respecting their patients.

4 de maio de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Still untreated, waste of time and money.

I am a healthcare provider. I am sick with sinusitis. It is a chronic condition - I have had sinus surgery. This happens maybe once or twice a year. The drainage is purulent and somewhat bloody. Temp 99.2 I also have ear canals that are swollen and hot because when I lay down the sinuses drain into the eustachian tubes. I need an antibiotic. I tried 98point6 because I was hoping to get a jump on treatment. She did not even read the intake assessment, as I had to reanswer all of the questions that took me time to type in. The pathetic prescriber told me to get "elderberry" etc. etc. etc. and would not treat me with an antibiotic. What the hell is wrong with new doctors? How horrible is healthcare becoming?? Save your time, go to your primary provider, or go to an urgent care clinic, but see someone in person - this is neither safe nor convenient.

20 de novembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

This is supposed to be a telemedicine…

This is supposed to be a telemedicine site, touting you can use it for Primary Care. In reality you cannot. All the Dr. Did was recommend I be seen in person by a PCP. I have a god awful rash that no cream will help but all they did was prescribe another cream and will not give oral medications. Save your money and go to MDLive or Teledoc, at least they write prescriptions, making the 90 dollar visit worth it. Welcome to the virtual fleecing of uninsured Americans

6 de março de 2022
Opinião espontânea

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