This is our second time moving with AAA City Removalist, Frank and the team were brilliant, on time, super efficient, thoughtful and good value!
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Leia as opiniões dos outros
As always amazing service!! Arthur and Andi on truck 22 have done amazing job, they were patient very polite and took care of every item I was moving. Customer service amazing they even helped me mov... Ver mais
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I couldn’t have asked for a better removalist team and would highly recommend Frank and Amar to anyone looking for a reliable, professional and genuinely great moving experience. Thank you so much for... Ver mais
A empresa respondeu
Second time utilising AAA City Removalists within the last 12 months and couldnt be any more impressed. Impeccable customer service and very efficient, went above and beyond even with difficult access... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
AAA City Removalists is an accomplished Furniture Removalist company and a member of Afra (Australian Furniture Removers Association) member. With over 8,000 positive reviews on Google, Product Review & Facebook, we offer high quality affordable Removalists that adhere to the toughest standards in the Moving industry. We provide AAA quality Removals to Homes & Offices in Sydney since 2005, moving furniture within Sydney, Country and interstate. We pride ourselves on offering our customers movers who are reliable, safe, dependable and Affordable Relocation of all sizes, so there’s a removal package for everyone. Call 02 97371111
Informações de contacto
Unit 10/1 Adept Lane , 2200, Bankstown, Austrália
- 02 97371111
- info@aaacityremovalist.com.au
- www.aaacityremovalist.com.au
4,8
Excelente
372 opiniões
Sem histórico recente de solicitação de opiniões
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Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Very friendly guys
Very friendly guys, truck 11, Roni and Ark, really helpful, on time and hard working. Moved from Earlwood to Picnic point. Highly recommended
17 de setembro de 2025
Opinião espontânea
Resposta da AAA City Removalist
Thank you, for your wonderful feedback! We're so grateful for your continued trust in Roni and Ark in Truck 11. It's fantastic to hear that we could make your moving experience smooth and stress-free. Your recommendation means a lot to us!
Truck 25 Bashar and Martin
Truck 25 Bashar and Martin - wonderful and very helpful service today - would recommend to everyone .
15 de setembro de 2025
Opinião espontânea
Resposta da AAA City Removalist
It was our pleasure serving you and your family Karen. Please keep us in mind the next time you need a hand moving.
We used them to move from Bankstown to…
We used them to move from Bankstown to Colebee..Above and Beyond service - Truck 11 Roni and Arc …On timing and amazing service ..very helpful and understanding..
12 de setembro de 2025
Opinião espontânea
Resposta da AAA City Removalist
Cheers Mani for your positive review. It was our pleasure serving you.
Truck 25 Bashar and Martin
Truck 25 Bashar and Martin
Very happy with the removalist from Petersham to Granville
11 de setembro de 2025
Opinião espontânea
Resposta da AAA City Removalist
It was our pleasure relocating you. Hope you settle into your new home.
Bashar and Martin Very professional…
Bashar and Martin Very professional and efficient very good service
11 de setembro de 2025
Opinião espontânea
Resposta da AAA City Removalist
Thank you Laura. We are appreciative for your thoughtful review.
Truck 25 Bashar and Martin amazing…
Truck 25 Bashar and Martin amazing service. Both guys friendly and handle our move with ease. Highly recommend 5 Stars 🌟🌟🌟🌟🌟
10 de setembro de 2025
Opinião espontânea
Resposta da AAA City Removalist
Thank you Naz for your positive review. We enjoyed conducting your relocation.
Terrible to deal with. DO NOT USE THESE GUYS
I booked these guys. what a mistake
Quoted then rang and rang and rang, finally accepted the quote and then it was even worse
They rocked up to the wrong place
Said they brought 3 men so the price was different
I said ok and then they quoted one price, 5 minutes later another, then another call shall we just take the big stuff or all of it. I rang the head office and the lady talked over the top of me finally out of frustration and her rudeness. I cancelled the job
In response to the reply. You must get a lot of negative reviews to use the same response for everyone, I stand by my comments and dispute your allegations. In respect of your thousands of alleged 5 star reviews I wonder if any of them are genuine when I experienced the horror of working with you. I booked someone else late that same day, the guys arrived on time, worked without fuss and collected the payment when the job was done. The same should of happened with you but instead I received attitude, numerous calls, no honesty and then you told me I would not be refunded despite you offloading the truck on an 85 year old lady. Shame on you AAA
4 de setembro de 2025
Opinião espontânea
Resposta da AAA City Removalist
Dear Zora,
I will use the same reply that we used on every other review platform you posted.
We regret that your experience with us ended in this manner and sincerely apologise for any inconvenience caused. We always aim to provide clear communication and professional service, and it is disappointing to hear that this was not your perception. That said, we also need to clarify certain aspects of your review. We have a full recording of the conversation between yourself and our staff member, Sara. The language you directed at her, including telling her to “shut her mouth,” was uncalled for and unacceptable. Sara did not speak over you—she respectfully asked you to refrain from using such language while trying to assist you. Regarding the relocation: The removalists arrived at the correct address but initially at the wrong block within the complex. While three removalists were present, you were not obliged to use all three. The arrangement was for two men to work with a third rotating to relieve them throughout the move. You mentioned that your mother was a pensioner, and it was on this basis that we offered to adjust the service to fit your budget, including offering a significantly reduced rate and offered taking only the larger items if that was your preference. We respect our staff and will not allow them to be subjected to verbal abuse. Sharing one-sided accounts that omit key details unfairly damages the reputation of hardworking people. If you would like a copy of the call recording, we will happily provide it so you can reflect on the interaction in full context. We value all feedback and use it to improve, but we also believe in fairness and respect on both sides.
Thank you so much to the guys for helping us move house
Thank you so much to the guys for helping us move house. They were brilliant. Very professional and friendly. They overcame the problem we had with the narrow staircase. They did not stop until all our furniture was moved into the new place and put into each room. Will definitely be using them again and would highly recommend them to anyone else wanting to hire a removalist."
27 de agosto de 2025
Opinião espontânea
Resposta da AAA City Removalist
Thank you Joe for your wonderful feedback! We're glad to hear you had such a positive impression with his professionalism and kindness. Your support means a lot to us!
Truck 25 Bashar and Martin
Truck 25 Bashar and Martin
These boys are the best, never using anyone else for my moves.
26 de agosto de 2025
Opinião espontânea
Resposta da AAA City Removalist
Thank you Daniel for your the positive review. It was our pleasure serving you and hope to be of assistance the next time you need a hand moving.
Truck 25 Bashar & his team did a…
Truck 25 Bashar & his team did a fantastic job. Very professional & took extreme care with my move … highly recommend!
25 de agosto de 2025
Opinião espontânea
Resposta da AAA City Removalist
Thank you, Helen, for your wonderful feedback! We're glad to hear that the team made your move efficient and stress-free. Your recommendation means a lot to us!
Truck 25 Bashar and Martin
Truck 25 Bashar and Martin
Very professional and friendly would use you again
23 de agosto de 2025
Opinião espontânea
Resposta da AAA City Removalist
Thank you, Andy, for your wonderful review! We're glad to hear that the team provided such exceptional service during your move, and we appreciate your recommendation to friends and family.
Bashar & Martin
Bashar & Martin, Very professional and handled everything with care. Will highly recommend Bashar & Martin. Thanks you for your helping our move stress free.
Thanks
18 de agosto de 2025
Opinião espontânea
Resposta da AAA City Removalist
Thank you Dave for your thoughtful review. It was our pleasure serving you.
Truck 25 Bashar and Martin were so…
Truck 25 Bashar and Martin were so helpful with our move. Highly recommended!!
17 de agosto de 2025
Opinião espontânea
Resposta da AAA City Removalist
We are appreciative of your positive review Dennis and look forward to serving you the next time you need a hand moving.
Bashar and his team truck 25 We had a…
Bashar and his team truck 25 We had a fantastic move to our new place today. The two gentlemen made life so easy. They arrived on time, worked with big smiles and always tried to help with unplanned things happened. A five star performance undoubtedly! Thank you so much!
12 de agosto de 2025
Opinião espontânea
Resposta da AAA City Removalist
Thank you, Linh! We're delighted to hear that your move went smoothly and that Bashar and his team were able to assist you with a positive attitude. Your kind words mean a lot to us!
Bashar and his team truck 25 We had a…
Bashar and his team truck 25 We had a fantastic move to our new place today. The two gentlemen made life so easy. They arrived on time, worked with big smiles and always tried to help with unplanned things happened. A five star performance undoubtedly! Thank you so much!
12 de agosto de 2025
Opinião espontânea
Resposta da AAA City Removalist
Thank you, kindly for your review! We're so glad to hear that the team made your moving experience a positive one. Your kind words mean a lot to us!
Bashar and Michael on truck 25
Bashar and Michael on truck 25
Moved me from Monterey to Moorebank, I am a repeat client because Bashar and his team were amazing every time. Thank you for everything we appreciate it.
24 de julho de 2025
Opinião espontânea
Resposta da AAA City Removalist
Thank you, Danyon, for your wonderful feedback! We're glad to hear that you were provided with an amazing service. We appreciate your recommendation and look forward to assisting you again in the future!
Truck 25 Bashar and Truck 71 Nihad
Truck 25 Bashar and Truck 71 Nihad
This is our third time using these guys from AAA . Amazing service always. Would highly recommend.
18 de julho de 2025
Opinião espontânea
Resposta da AAA City Removalist
Thank you, Lucille! We appreciate your kind words about Bashar and Nihad, and we're delighted to hear that your move was smooth and quick. Your recommendation means a lot to us!
Bashar and his team
Bashar and his team
Excellent service – efficient, friendly and pleasant.
14 de julho de 2025
Opinião espontânea
Resposta da AAA City Removalist
Thank you, Ludmila, for your kind words! We're glad to hear Bashar and the team did a great job handling your relocation. Your appreciation means a lot to us!
Truck 25 Bashar and Steve
Truck 25 Bashar and Steve, were excellent and did a fantastic job, professional job. Thank you.
11 de julho de 2025
Opinião espontânea
Resposta da AAA City Removalist
Thank you, Aeman, for your kind words about Truck 1 and our team; we're glad to hear they were courteous and helpful during your move!
Truck 11 Roni
Truck 11 Roni, Frank and Mark. Great move, easy and quick.
Beecroft to Carlingford
11 de junho de 2025
Opinião espontânea
Resposta da AAA City Removalist
Thank you, for your kind words! We're glad Ronny and his team provided professional service and took great care of your furniture. Your appreciation means a lot to us!
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