Time line: Order placed 17th August 2017. Money taken 17th August 2017. Date today 29th August 2017. 2 emails & 4 non-answered phone calls later with nothing delivered, no answers to email....nothing,... Ver mais
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Time line: Order placed 17th August 2017. Money taken 17th August 2017. Date today 29th August 2017. 2 emails & 4 non-answered phone calls later with nothing delivered, no answers to email....nothing,... Ver mais
A empresa respondeu
This is the most terrible online shopping experience. I ordered 2 Nordisk tents with floor on 25 Mar and completed the international shipment fee based on your request via paypal on 11 Apr. They only... Ver mais
A empresa respondeu
日本から、テント等5点を注文しましたが、1年近く未だに商品が発送されません。 早く商品を送って下さい。 もしくは、お金を返して下さい! とても困ってます。 We ordered 5 tents etc from Japan, but the goods are still not shipped nearly a year. Please send me goods as soo... Ver mais
I've placed three orders with Above & Beyond now. Two went as expected but the third order was eventually cancelled by the Company after I'd waited 5 weeks and chased them with several emails. So, my... Ver mais
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Unit 59c South Nelson Industrial Estate, NE23 1WF, Cramlington
Sent off for a 3D map, the wrong one came however the company were so quick to correct the mistake, the new one came the following day. brilliant service.
I always use Above and Beyond for maps and their service is excellent
I could not believe how fast this item was despatched. Just superb.
Good product very good price and a quick delivery time
Shipped promptly and arrived just fine, will have confidence to use you again.
Just want to say a massive thank you (To Tracey) for ALL the help, support and advice that was given whilst enquiring about a Montane Down Jacket. Truly helpful and outstanding customer service. Thank you
Free postage over £50 and free for OS maps, postage was added, but never charged?
Have dealt with Above and Beyond a number of times to buy maps. Great range, service and prices. Highly recommended.
clear comms, efficient service throughout
I had a problem (I paid the product twice) and they solved it immediatly.
Next day delivery.
Loved it!!!
A good online product search, easy checkout and the item arrived very swiftly. No problems.
I had a great experience with above and beyond they had a discount code going that was simple and easy to use my equipment arrived fast and on time thank you for the great service guys
04/02 Rucksack ordered
10/02 Contacted A&B and advised that going away on the 17/02 and need a rucksack by then, received a promise of the delivery by 15/02
17/02 Went away
17/02 Requested a full refund
17/02 Rucksack posted
20/02 Received a rucksack
Contact from A&B only to confirm order and after chasing the order.
As in title above.
Quick and efficient service. The colour key rack is of geed quality.
I wanted to buy a couple of OS Explorer maps and I admit that I bought from Above and Beyond simply because of their low price. However, after emails to keep me informed about my order and the actual maps arriving quickly i will be ordering from them again on the strength of their customer service as well.
I ordered an item which was too big, returned and refund issued thank-you for making it all so easy
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