Absolute Heating Opiniões 

153
TrustScore: 3.5 em 5

3,5

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

They were appointed to do my annual service by Hometree & have been disappointing from the start. Very unreliable & shoddy customer service! They booked an appointment in early June to do service in f... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

An Absolute Heating Engineer helped us resolve a radiator leak in our house. Tyler was very polite, courteous and friendly. He identified and fixed the issue very quickly. Without rushing off in a hur... Ver mais

Classificada 1 em 5 estrelas

This company creates faults even when they state in their yearly inspections that everything is fine,then wait for you to make a home emergency claim so that they can increase your premiums for the fo... Ver mais

Classificada 5 em 5 estrelas

I used Absolute Heating through my home emergency and what can I say and outstanding service. We were messed around by 2 other companies who were unable to fix our issue but when Absolute heating atte... Ver mais

Informações sobre a empresa

  1. Empresa de aquecedores
  2. Fornecedor de sistema de água quente
  3. Canalizador

Escrito pela empresa

Established in 2014, Absolute Heating has been providing reliable and high quality services to customers in the Midlands. We have built our reputation on our commitment to customer satisfaction and our expertise in all aspects of plumbing and heating. At our company, we specialise in boiler repairs and installation. We are known for our efficiency, expertise and attention to detail. We understand how important a functioning boiler is for our customers, which is why we always work quickly and efficiently to get your boiler up and running again. In addition to our expertise in boilers, we also offer a wide range of plumbing and heating services, including central heating installations, bathroom and kitchen plumbing, and emergency repairs. No matter the size or complexity of the job, we approach every project with the same level of professionalism and dedication to quality. Our team of highly skilled and qualified technicians are experienced in all aspects of plumbing and heating and we are committed to ongoing training and development to ensure that we are up-to-date with the latest techniques and technologies in the industry. We are also proud to be Gas Safe registered, which means that our team is fully qualified to work on all natural gas and LPG appliances. At Absolute Heating, we believe in providing exceptional service at a fair price. We are committed to transparency and honesty in all our dealings with customers, and we always strive to exceed your expectations. If you’re looking for reliable and high-quality plumbing and heating services in the Midlands area, look no further than Absolute Heating.


Informações de contacto

3,5

Aceitável

TrustScore: 3.5 em 5

153 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 16% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,5

Todas as opiniões

(153)

18 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

If I could give no stars I would!

If I could give no stars I would. My boiler issue started over 2 weeks ago and still wasn't fixed. They ordered the part incorrectly 3 times and we were then told we needed a new fan and pump. Got a second opinion and low and behold the engineer had put two microswitches into the boiler incorrectly. We had no hot water issue before they attended just heating and this miraculously stopped working too. A change of the switches and everything is working. Seems a bit strange doesn't it? After looking at other reviews it seems quoting for not needed parts seems common. I would avoid at all costs!!

24 de setembro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Cyril DuBois

Just had a new furnace and air conditioner installed by Absolute Heating and Cooling and was extremely pleased with their work and the finished job. Workers were friendly and steady until job was done. We would recommend them.

21 de julho de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

There's a trend developing about this…

There's a trend developing about this business and it's obvious they have very poor customer service. I experienced that myself todayso Avoid.
There's plenty of other heating companies out there so choose them.

26 de fevereiro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Absolute Joke - AVOID

I booked Absolute Heating using the Local Heroes service to fit a Hive thermostat. The engineer arrived and got to work replacing my old programmer with the new one but shortly after the RCD tripped and a fuse blew. He switched some wires around but the same kept happening. He told me I had a problem with my electrics and that I needed to call an electrician. He promised he'd get my boiler serviced for free as an apology and left, leaving me without hot water and heating.

I eventually found a electrical contractor to come out and have a look. He said there was no problems with my electrics at all but the Absolute Heating engineer had wired up the Hive wrong, and in doing so mixed up all the wires. So the electrician had to trace all the wires to identify which was which.

I called Absolute Heating to complain about the situation who immediately became defensive and unprofessional over the phone and initially refused to do anything about it. They then changed tact and said they needed to see the electricians report before they can do anything.

I provided the electrician's report which clearly shows that the fault was because of the Absolute Heating's engineer. However Absolute Heating refused to resolve the issue because I posted a negative review of them online. They then claimed that the electrician was a friend of mine so the report was doctored. (If I knew an electrician, I'd have got them to fit it in the first place!). The only thing doctored here are their positive Facebook reviews.

Absolute Heating have lied and contradicted themselves constantly. They're far from professional and honest. Avoid them at all costs.

23 de setembro de 2019
Opinião espontânea
Classificada 1 em 5 estrelas

Absolute joke

Absolute joke! You need a name change that’s more fitting of the work you do! I was left for 6 days with no heating or hot water. Came the day after on a 24 hour call out, couldn’t fix the issue and said it was the pump and that it would take 7 days? I could have picked it up the same day from 4 different local suppliers. Bearing in mind I was supposed to be a priority due to having children in the house too....Couldn’t give me a date or time even after calling several times, so cancelled. Called another boiler company who fitted me a brand new boiler within 24 hours! Tested the old boiler and it wasn’t even the pump at fault! 7 days waiting for nothing. ABSOLUTE JOKE. On the 6th day I called them to cancel the pump (that I didn’t even need) and they said “what and you’re only just telling us now”? RUDE! Don’t use this company if you need anything doing quickly!

28 de abril de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Had a boiler breakdown and I contacted…

Had a boiler breakdown and I contacted Absolute Heating who came out within a couple of hours. Found the problem quickly and repaired early the following morning. The repair was fully explained and fixed promptly at a very reasonable price...I would not hesitate using Absolute Heating again or to recommend to anyone, excellent service.

18 de janeiro de 2019
Opinião espontânea
Classificada 1 em 5 estrelas

If you want to be left in the cold…

If you want to be left in the cold contact this company,

We have heating cover with esure , and they use this company , to cover are area, You call there call centre , then some one from absolute calls you back to say , morning or afternoon, , I told the operater , to ring before sending engineer to the house , He rang and said he would wait ,and I would be there in 20 /25mins , had a call at 16.34, i got home at 17.05,and he was not waiting as promised gone , the guy had been to our house before with this arrangement, so one more cold night ,, in the house

4 de dezembro de 2018
Opinião espontânea

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