Adambikes Opiniões 

62
•
TrustScore: 3 em 5

3,2

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

Very disappointing experience with this dealership. They failed to come out to repair my bike on two separate occasions, and communication throughout was poor. I was repeatedly left having to chas... Ver mais

Classificada 1 em 5 estrelas

DO NOT BUY A BIKE FROM ADAMS BIKES THEY ARE BODGE UP AND THEY DO NOT CHECK THE BIKES OVER THEY USED CRAP 3D PRINTED PARTS!!!! MY SON'S BIKE LASTED ALL OF A COUPLE OF WEEKS BEFORE IT NEEDED A COMPLETE... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had a very impressive experience with the South African gentleman, Jamie, that came to buy my grandsons' motorcycle from him. He didn't quarrel about price, he looked over the bike and gave a profes... Ver mais

Classificada 5 em 5 estrelas

I buy Motorbike from.Adambike. was birthday gift for my son al they time when he is ready to rid Bettry is empty he put on charge night time and morning Bike don't start he Try hard know he is angry h... Ver mais

Informações sobre a empresa

Escrito pela empresa

We are an independent motorcycle business based in North London, bringing you used bikes at the most affordable prices. We are constantly bringing in new stock of bikes every day, so if you miss out on one deal, don’t worry, we will have a better one coming in for you.


Informações de contacto

3,2

Aceitável

TrustScore: 3 em 5

62 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 33% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,2

Todas as opiniões

(62)

4 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

No customer loyality.

After unanswered texts out of hours the night before, I phoned and spoke to a very helpful chap about a bike the next morning. All available so agreed to buy and was advised that I needed to email the team so they could take a deposit. Waited a few hours - nothing. Phoned to chase up and was told they had sold it to a walk in customer...... Absolutely shocked, angry and disgusted.

27 de julho de 2024
Opinião espontânea
logótipo da Adambikes

Resposta da Adambikes

Hi Richard,

Thank you for your review.

Whilst we make every attempt to respond to customers across all our platforms, the summer period is of course the busier period, which means that some messages may go unanswered for a few hours. This is what happened in this situation as you messaged our out of hours number at 21:05 at night. You then phoned the next morning and our colleague Curtis spent over 10 minutes on the phone with you answering all the questions you had and informed you that you should send an email through so that we can proceed with taking a deposit to reserve the bike you were interested in. Please note that as you may appreciate, many customers plan on putting a deposit and inform us of their interest in doing this, but then do not end up actually placing the deposit due to change of circumstances or mind, therefore, we cannot simply reserve a bike for a customer based on them expressing interest in placing a deposit. At the same time Curtis was on the phone to you, we had a walk-in customer in the showroom who came to view bikes that morning, with no specific bike in mind. He unfortunately ended up deciding to purchase the same bike that you were interested in and since an email from you had not yet been received at this point, the purchase went through.

We later profusely apologised for any inconvenience this may have caused since you were dissatisfied, however, we believe we dealt with the matter as we should have and have, and always will, ensure that customer satisfaction is our utmost priority.

Kind regards,
AdamBikes

Classificada 5 em 5 estrelas

Great selection of bikes

Great selection of bikes, very knowledge staff that helped me get back on 2 wheels with a bike that best suited me, on site mechanics checked bike over for me which wax assuring, had bike delivered next day been riding it love it.
Highly recommended with easy transaction will definitely be back for another bike thank you all the staff

19 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

My son bought his first bike form them…

My son bought his first bike form them online. Bike was delivered on time, the bike did develop an issue but this was resolved very promptly picked up and redelived I shirt order. Very good, friendly service highly recommended

6 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Just bought my first bike from Adam…

Just bought my first bike from Adam bikes ! Adam was so helpful to choose the right bike for me. Fast delivery. Also delivery guy show me again everything about bike and make sure it’s working. Will back again for upgrade soon !!!!! Hight recommend.

29 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Sold my bike.

They turned up on time to collect the bike, hassle free, would recommend these guys if you’re looking to purchase a bike.
Driver was extremely friendly.

22 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing

Brilliant service, reliable delivery, great communication times, and an incredible bike that wasn’t massively expensive,

10 / 10

17 de março de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Very reputable company

These guys do credit to the used market and deserve good reputation. Any issues, expect great communication and honourable conduct. I bought a first big bike for my wife, which on reflection was the wrong bike for her. Adambikes were very understanding and agreeable in finding a resolution, first class.👍

11 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Friendly, helpful and great service

Had great service and communication from the start, my son purchased his first ever bike from Adams bikes and on visiting to view bikes the guy that showed us around warehouse was very friendly, polite and informative, he was really helpful and very honest which I loved, we spent a while looking at bikes and never felt rushed or pressured, on purchase it was very easy and quick and reasuring, bike was delivered within a couple of days. Since then Adams bike has been very helpful with enquiries and helping out when my son had a slight accident near by when visiting the area for work, they were so helpful and fixed my sons bike and made sure if was safe for his journey home. I highly recommend Adams bikes from our experience and my son said he will continue to go there in the future.

11 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I bought Yamaha motorcycle few day…

I bought Yamaha motorcycle few day ago, I notice one of inner painel was broken, I came back to the garage where the mechanic take a look and identified the problem straight away,
They sort out my problem in few minutes, very friendly also very professional. Thanks

16 de fevereiro de 2024
Opinião espontânea

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