Easy to navigate and play. Daily free spins game doesn't work on a browser you have to download the app. They claim 70% of withdrawals are instant, this is a massive over statement or down right lie... Ver mais
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Leia as opiniões dos outros
I won’t not recommend playing on this site … a lot of dead spins and if you hit a bonus, you will be lucky to win £5 on a £1 spin, I have played alot of online casinos site, and this 100% the worst o... Ver mais
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I’ve had a good experience with Admiral Casino so far. The daily bonus game is a nice touch – staking £5 gives you access to a bonus, which just adds a bit of extra fun. Deposits and withdrawal... Ver mais
A empresa respondeu
Signed up yesterday and had so much fun since . Never seen so many bonuses and features come so easily !! Thought I’d try a withdrawal of some of my winnings today as thought itl probably take a while... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Welcome to the Trustpilot page for Admiral Casino, your licensed UK Online Casino - where we're bringing you the latest slot, table and live games straight to your fingertips! ♥ Play your favourite slots ✔ Unmissable promotions ✔ Safe and Reliable ➤ Register now and start playing!
Informações de contacto
Century House, 12 Victoria Street, GY9 3UF, Alderney, Reino Unido
- 0800 069 8921
- support@admiralcasino.co.uk
- www.admiralcasino.co.uk
Informação importante
3,5
Aceitável
3 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 99% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da AdmiralCasino.co.uk
Hello Glenys,
Thank you for taking the time to leave us your 5-Star Review!
We’re delighted to hear that you’re having a good experience on our platform. We’ll continue doing our best to bring you even more variety in slots and exciting promotions in the future!
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino and we wish you the very best of luck!
All the very best,
Your Admiral Casino Team
Decent site 🫡
Honestly it’s a decent site, not a huge array of games yet but very fast withdrawals, effective chat and good promotions, had no issues receiving my max win I hit, paid next day no issues even followed up with a congrats email, jobs a good un, 5 stars 🫡
1 de maio de 2026
Opinião espontânea
Resposta da AdmiralCasino.co.uk
Hello Miz,
Thank you for taking the time to leave us your 5-Star Review!
We’re delighted to hear that you’re enjoying our platform. We’ll continue doing our best to bring you even more variety in slots and exciting promotions in the future!
Should you wish to see any specific slots added to Admiral Casino, please send us an email on support@admiralcasino.co.uk and provide a list of your favorite slot games and we'll gladly forward it to the relevant team for you.
Withdrawals are typically paid out the following day, unless documentation is needed. However, some requests may be processed even faster through our automated payout system.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino and we wish you the very best of luck!
All the very best,
Your Admiral Casino Team
Badmiral casino
Went back to this site after a break and found it worse than before not only has your cjance of winning lessened but they take your money even more quickly with more dead spins less chance of gettimg features up like starburst or scatter on big bass and still with about 90% of any wins being from the 3 lowest value symbols on starburst. Total rip off just wish the gaming comission would check out these reviews and do something about these sites
1 de maio de 2026
Opinião espontânea
Resposta da AdmiralCasino.co.uk
Hello Kwal,
We're sorry to hear that your experience with Admiral Casino was unsatisfactory.
We appreciate that it can be frustrating when you feel as if you've not had a win in a while. However, neither the amount you stake, nor the number of bets you place change the outcome of the game - the random number generator (RNG) remains constant and impartial.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino and we wish you the very best of luck!
All the very best,
Your Admiral Casino Team
REPEAT OFFENDER - £1M Fine in Jan 2025 and they still block withdrawals!
Update
REVIEW:
Do not trust Admiral Casino (Greentube Alderney Limited). I had a balance of £800 on April 29th, but their system blocked my withdrawal with false "Insufficient Funds" errors. I have full screenshot evidence of this.
This is a repeat of the systemic failures they have been fined for. This operator is an official "Repeat Offender" in the UK. I have researched their record on the Gambling Commission website:
1. JANUARY 2025: Greentube Alderney Limited was ordered to pay a £1,000,000 settlement for regulatory failures (Case 39050).
2. PREVIOUSLY: They were fined £685,000 for similar misconduct and social responsibility failures.
Despite paying nearly £2 MILLION in fines, they are still obstructing withdrawals. IBAS has already reviewed my evidence and officially classified this as a "regulatory issue" for the Gambling Commission to handle.
They only paid out £300 after banning my account, but they are still withholding the remaining £500 that I couldn't withdraw due to their technical errors on April 29th. I am reporting this latest breach of Remote Technical Standards (RTS 14) to the UKGC Intelligence Department. They are under monitoring and clearly haven't learned their lesson. STAY AWAY!
-------------------------------------
UPDATE 04/05/2026: ADMIRAL IS LYING TO THE PUBLIC. They replied below claiming the issue is "resolved". This is a blatant lie. They returned £300 (admitting my account and gameplay were valid) but are still UNLAWFULLY WITHHOLDING the remaining £500 of my winnings.
They are ignoring my formal legal "Final Demand" email while posting these fake "helpful" replies here. They are trying to use "Player Protection" as a weapon to confiscate winnings. I have now escalated this to IBAS and the UK Gambling Commission for "Withdrawal Obstruction" and misleading public statements.
DO NOT TRUST THEIR "RESOLVED" STATUS – THEY STILL OWE ME £500.
Hello, my name is Elizabeth, I'm 65 years old and I have various health conditions that significantly reduce my quality of life on a daily basis. Casino, gambling? I play because I enjoy it!I don't have a problem with gambling because I simply can't afford to have such a problem. Okay, I'll admit that the only issue I have with online casinos/gambling is when the casino, like Admiral Casino, tries to "worry" about me and my spending by bombarding me with messages claiming I have a gambling problem and that they're there to help me. One of their forms of "help" is blocking the withdrawal of funds that I somehow managed to win — not from a deposit, but from 5 free spins that gave me £0.50, and it somehow grew from there.My account is fully verified, and as long as I was only making deposits, there were no problems. On 14 March, I wanted to withdraw £100. Despite full verification, Admiral Casino found an issue, but after I uploaded my passport and bank statement again, the funds were paid out relatively quickly.Yesterday, I started the process of withdrawing £300 and what happened? The withdrawal was put on hold, restrictions were placed on the account. Let me remind you that I didn't deposit a single pound to win these £300, yet they're already trying to convince me that I have a gambling problem and are trying to arrange a phone call about my account. "On Hold". When I asked why, it was bank statement, Face ID, blah blah blah. It turned out that even the bank statement from my previous withdrawal was considered invalid (in the casino's opinion).I uploaded the PDF file again, and since I couldn't do the Face ID myself, I had to wait for my daughter. Today I sent the Face ID + bank statement just to be safe, and what? Once again, the bank statement in PDF format — which had always been accepted before. That was 4 hours ago and still nothing. Since yesterday, I've been asking for the fastest possible resolution of the issue because on Saturday I'm going away for a few days for health reasons, and I won't hide the fact that the extra money would be very useful.Customer service isn't very nice and doesn't seem to care at all. I'm sure I won't receive the money today, and that's why I've decided to write this review! You should check and create problems with every deposit in the same way you do when someone tries to make a withdrawal!
30 de abril de 2026
Opinião espontânea
Resposta da AdmiralCasino.co.uk
Hello Elzbieta,
We're sorry to hear that your experience with Admiral Casino was unsatisfactory.
We can see that your payment issue has now been resolved.
Our Player Protection Team has attempted to reach out to you, if you would like to speak to them, they can be contacted on 0800 069 8921 (Freephone: Mon – Fri 9am – 8pm, Sat & Sun 10am – 6pm.).
Thank you for choosing Admiral Casino, and we wish you the very best of luck!
All the very best,
Your Admiral Casino Team
Good selection of games and regular…
Good selection of games and regular little offers which keep a low rolling player like me engaged
1 de maio de 2026
Opinião espontânea
Resposta da AdmiralCasino.co.uk
Hello Consumer,
We really appreciate you taking the time to leave us your 5-Star Review!
We’re happy to hear that you’ve been enjoying the wide selection of games and our promotional offers!
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Phone: 0800 069 8921 (Available 9am – 5.30pm)
Live Chat: Available 8am – 9pm every day
Email: support@admiralcasino.co.uk
Thank you for choosing Admiral Casino and we hope you continue enjoying our platform!
All the very best,
Your Admiral Casino Team
Another cheeky win
Enjoyed a good cheeky win again on this site. So excited whilst playing, really didn't expect to win anything due to a recent big win. Just comes to show how authentic Admiral is. Well worth the risk!
Payouts are fast and site very easy to navigate, games load much quicker here than other sites I've used. Good luck team Admiral.
29 de abril de 2026
Opinião espontânea
Resposta da AdmiralCasino.co.uk
Hello Dawn,
We appreciate you taking the time to leave us your 5-Star Review!
It's good to hear that you've had some great wins and found our withdrawal system quick!
It is important to keep in mind that withdrawals are typically paid out the following day, unless documentation is needed. However, some requests may be processed even faster through our automated payout system.
Just a gentle reminder that gambling is a game of chance, so there can be ups and downs, and it should always be for fun and entertainment.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino and we wish you the very best of luck!
All the very best,
Your Admiral Casino Team
Good Gaming platform..
Not bad games on here..
Many different varieties of games themes and hybrid games too..
Customer service could do with longer opening hours..
Had a few glitches with bonus games..However the customer service team did resolve them within 24hrs..And in the last 8 months of signing up,literally no more than 3times have I had to contact customer service team in relation to gaming issues...Unlike most platforms the bonuses here renew mid morning..Which is a good thing..Downside,minimum deposits and withdrawals are £10,this should be reduced..
Other than that..Not bad at all.
15 de abril de 2026
Opinião espontânea
Resposta da AdmiralCasino.co.uk
Hello Pedro,
Thanks for taking the time to leave us your 4-Star Review.
We're happy to hear that you've been enjoying the wide variety of games and enjoying our promotions.
We are committed to providing our players with the best possible experience and your feedback is very much appreciated.
If you are still experiencing some issues on platform, please feel free to contact our support team directly for further assistance:
Email: support@admiralcasino.co.uk
Phone: 0800 069 8921 (9am – 5.30pm)
Live Chat: 8am – 9pm daily
Thank you for taking the time to share your feedback. We do value it and we’re here if you’d like to discuss this further.
All the very best,
Your Admiral Casino Team
I can not understand why Admiral does…
I can not understand why Admiral does not have over a 4 star rating. There are casino sites paying out 92 percent with horrid bonus offers where you have any winning over 20 pound taken off you, and I bet even a proggressive jackpot.
At least Admiral payout a min of 94.5 pecent and have by far the best daily bonus freebies by far.
I am with many casino's and Admiral is the best one by far. At least twice a week they even pay you a pound to play bingo and a pound to play slingo. If you spend the min you can only come out winning from that deal. What other casino would do that.
The free spins from admirals butterfly blitz have really been a game changer for me. You have to play anything you win for free 1x on it and that has worked out to my advantage having hit the major twice on 20p and 30p a go. I can say I am up over 200 pound from having to play this game every day.
Then you have Big Bass Reel Repeat and I can never make out why I always win far more than I loose on the Admiral one compared to the other sites.
30 de abril de 2026
Opinião espontânea
Resposta da AdmiralCasino.co.uk
Hello Stephen,
Thank you for taking the time to leave us your 5-Star Review!
We're delighted to hear that you've been enjoying our wide selection of games and had some nice wins! It's also good to hear that you've been enjoying our promotions.
Our aim is to provide a fair, rewarding, and enjoyable experience for our players, and we're happy that you've had such a positive experience.
Don't forget that gambling is a game of chance, so there may be both ups and downs, and should only be for fun and entertainment purposes only.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino and we hope your luck continues!
All the very best,
Your Admiral Casino Team
Great games to choose from fast…
Great games to choose from fast withdrawals decent daily bonuses
30 de abril de 2026
Opinião espontânea
Resposta da AdmiralCasino.co.uk
Hello Dale,
We really appreciate you taking the time to leave us your 5-Star Review!
We’re happy to hear that you’re enjoying the wide selection of games and found our withdrawals quick.
It is important to keep in mind that withdrawals are typically paid out the following day, unless documentation is needed. However, some requests may be processed even faster through our automated payout system.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Phone: 0800 069 8921 (Available 9am – 5.30pm)
Live Chat: Available 8am – 9pm every day
Email: support@admiralcasino.co.uk
Thank you for choosing Admiral Casino and we hope you continue enjoying our platform!
All the very best,
Your Admiral Casino Team
Need to sort out their refer a friend…
Need to sort out their refer a friend scheme… who in their right mind would wager £100 for £10….. absolutely rediculous. All their other bonus schemes are shite. Wouldnt bother with this site and will stick to virgin games.
30/04/2025
If i could give 0 i would, they just called me Justin when that is very clearly not my name.
Still 30/04/2025
I would still give 0 as they never apologised for calling me the wrong name. Thanks ADMIRALCASINO.CO.UK
Still 30/04/2025
I suppose 3rd times the charm hey admiral, maybe if i try your referral 3 times i wont need to wager £300
29 de abril de 2026
Opinião espontânea
Resposta da AdmiralCasino.co.uk
Hello Harry,
We're sorry to hear that your experience with Admiral Casino was unsatisfactory. We sincerely apologise for addressing you by a different name.
As stated in all of our Terms and Conditions, Rewards are non-playable and will start to convert to cash as you progress through the wagering requirements. Our Refer a Friend offer has a x10 wagering requirement.
If we can assist you with any problems in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
For immediate assistance, we would recommend contacting our live chat or calling our freephone number :
Phone : 0800 069 8921 (Available from 9am to 5.30pm)
Live Chat : Available from 8am to 9pm every day
Email : support@admiralcasino.co.uk
Thank you for your time.
All the very best,
Your Admiral Casino team.
Don't even want to give 1star absolute…
Don't even want to give 1star absolute joke of a site stay far away much better sites than this sign up if you want to lose money and get no winnings even from winning money from free spins can't even use it joke site
29 de abril de 2026
Opinião espontânea
Resposta da AdmiralCasino.co.uk
Hello Phil,
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
We would like to assure you that all our games use a certified Random Number Generator (RNG), which operates independently and cannot be manipulated to favour or disadvantage any player. This ensures completely fair and impartial results.
We hope that your luck takes a turn for the better, allowing you to enjoy the desired bonus games and winnings.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino, and we wish you the very best of luck!
All the very best,
Your Admiral Casino Team
Admiral is by far the best for playing…
Admiral is by far the best for playing slots
28 de abril de 2026
Opinião espontânea
Resposta da AdmiralCasino.co.uk
Hello Ryan,
We really appreciate you taking the time to leave us your 5-Star Review!
It's good to hear you've been enjoying our platform and had a positive experience playing on our slots. Keep in mind that gambling is a game of chance and should only be for fun and entertainment purposes only.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino and we wish you the very best of luck!
All the very best,
Your Admiral Casino Team
The best casino!!
26 de abril de 2026
Opinião espontânea
Resposta da AdmiralCasino.co.uk
Hello David,
We really appreciate you taking the time to leave us your 5-Star Review!
We’re happy to hear that you’ve had such a positive experience on our platform.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Phone: 0800 069 8921 (Available 9am – 5.30pm)
Live Chat: Available 8am – 9pm every day
Email: support@admiralcasino.co.uk
Thank you for choosing Admiral Casino and we hope you continue enjoying our platform!
All the very best,
Your Admiral Casino Team
Good expirence
Good expirence, quick and simple Withdrawel- electronic verified before depositing so I didint need to send 10,000 documents like other casinos
28 de abril de 2026
Opinião espontânea
Resposta da AdmiralCasino.co.uk
Hello James,
Thank you so much for your 5-star review!
We’re thrilled to hear that you’re having a positive experience and truly appreciate your feedback.
Please note that withdrawals are typically paid out the following day, unless additional documentation is required. In some cases, requests may be processed even faster through our automated payout system.
If your account was originally electronically verified through your e-mail, we may still request further documentation when required. While we understand this can be a bit inconvenient, these checks are part of the procedures we must follow.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino and we wish you the very best of luck!
All the very best,
Your Admiral Casino Team
Doesn’t completely rinse you and pays…
Doesn’t completely rinse you and pays regularly.
28 de abril de 2026
Opinião espontânea
Resposta da AdmiralCasino.co.uk
Hello Kayz,
Thank you for your 5-star review!
We’re pleased to hear you’re having a positive experience and appreciate your feedback.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino and we wish you the very best of luck!
All the very best,
Your Admiral Casino Team
Absolutely superb
Absolutely superb. If you want a decent casino site use Admiral. They are fair, fast payouts, and very polite and fast customer service. Brilliant all round.
28 de abril de 2026
Opinião espontânea
Resposta da AdmiralCasino.co.uk
Hello Steven,
Thank you so much for your amazing 5-star review!
We’re thrilled to hear how much you’re enjoying the variety of games and promotions we offer, and we’ll continue working hard to bring you an even greater variety of slots and exciting promotions in the future.
It’s also fantastic to know that our team made such a positive impression with their genuine and supportive approach.
It is important to note that withdrawals are typically paid out the following day, unless documentation is needed. However, some requests may be processed even faster through our automated payout system.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino and we wish you the very best of luck!
All the very best,
Your Admiral Casino Team
Fun and easy to use can dip in and out…
Fun and easy to use can dip in and out and still win. Doesn't feel like there's a wager pressure to get wins which I find with other online casinos. Had some nice wins and some good obscure games you don't find on other sites
28 de abril de 2026
Opinião espontânea
Resposta da AdmiralCasino.co.uk
Hello,
Thank you so much for your fantastic 5-star review!
We’re absolutely delighted to hear how much you’re enjoying the variety of games and promotions we offer, and we’ll continue working hard to bring you an even greater variety of slots and exciting promotions in the future.
And of course, please remember that gambling is a game of chance and should always be enjoyed for fun and entertainment purposes only.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino and we wish you the very best of luck!
All the very best,
Your Admiral Casino Team
I haven't had a jackpot in 2 years
I haven't had a jackpot in 2 years. I haven't broken even in a year and I play 5-600 every time I go. When I first went I was cashing out quite a bit that was 3 years ago. Now it's impossible to win big without spending a small fortune. I just cannot see how the slots are random when they either don't pay out, pay ridiculously low bonus games, and when you do get a win - you don't get another without spending a fortune. I've noticed over the past year the casino is dead. Very few customers and they don't stay long. I feel like I've been ripped off every time I go, it's so bad. Like many other loyal customers I'm not going back. It's a complete waste of time and money. It can't possibly stay open for much longer as it's always empty. It's a NO from me.
23 de abril de 2026
Opinião espontânea
Resposta da AdmiralCasino.co.uk
Hello Susannah,
We are sorry to hear about your experience.
We can see this is a review for one of our arcades. This is the Trustpilot account for the online casino.
Please could you delete this review and transfer to our arcades Trustpilot page: https://uk.trustpilot.com/review/admiralslots.co.uk
All the best,
Your Admiral Casino Team
I’ve won just over a grand on blackjack…
I’ve won just over a grand on blackjack and then all of a sudden I’m not allowed deposit anymore money into my account I called up about on the 22/4/2026 I was asked to show id even tho it’s already on there
22 de abril de 2026
Opinião espontânea
Resposta da AdmiralCasino.co.uk
Hello Marshall,
We're sorry to hear that your experience with Admiral Casino did not meet your expectations.
It is important to note that documentation may be required at any stage for verification purposes. Also keep in mind that a new request may be sent as the previous submissions may have expired or are no longer valid.
While we understand that this might be an inconvenience, please also understand that as a licensed company, we have regulations which we must to abide by.
Since Trustpilot is a public platform, we can’t review account-specific details here, but please feel free to contact our support team directly:
Email: support@admiralcasino.co.uk
Phone: 0800 069 8921 (9am – 5.30pm)
Live Chat: 8am – 9pm daily
Thank you for taking the time to share your feedback. We do value it and we’re here if you’d like to discuss this further.
All the very best,
Your Admiral Casino Team
Easy to navigate through the site
Easy to navigate through the site, and easy to withdraw the founds. Plenty of information on how the system works and what to expect.
Trustful website.
19 de março de 2026
Opinião espontânea
Resposta da AdmiralCasino.co.uk
Hello Candida,
Thank you so much for your 4-star review!
We’re pleased to hear you found the site easy to use and informative, and that your experience has been a positive one.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino and we wish you the very best of luck!
All the very best,
Your Admiral Casino Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.