I ordered a diamond, sapphire and gold bracelet for my wife’s retirement present. The choice in terms of style, stones, gold and sizes was excellent enabling a truly unique gift. The whole proc... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I ordered a diamond, sapphire and gold bracelet for my wife’s retirement present. The choice in terms of style, stones, gold and sizes was excellent enabling a truly unique gift. The whole proc... Ver mais
A empresa respondeu
I bought the most beautiful diamond ring here but what was most impressive aside from the range was the customer service and care that was given when going through the selection and purchase. There wa... Ver mais
A empresa respondeu
I had a wonderful experience with AG & Sons. I recently bought a diamond ring from them, and I couldn’t be happier with the quality and service. They’re a family-run business I’ve known personally f... Ver mais
A empresa respondeu
The actual item, a white gold and diamond mangalsutra, was not quite like the image shown on line, which turned out to be CGI (computer generated image) and consequently the reality was much lighter... Ver mais
A empresa respondeu
Discover the best in fine diamond jewellery by AG&SONS. Beautifully & skillfully crafted to perfection. Elegant & stunning. View full range online at agnsons.com
Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I ordered a diamond, sapphire and gold bracelet for my wife’s retirement present.
The choice in terms of style, stones, gold and sizes was excellent enabling a truly unique gift.
The whole process was easy to use and communication via the website on the order progress was fantastic and reassuring.
I requested the bracelet to be delivered on a specific date snd sure enough it arrived on cue.
It came well packaged in a leather presentation case with all documentation on authenticity and insurance value.
The lab diamonds truly scintillate and are indistinguishable from mined ones to the untrained eye . I would recommend them.
The bracelet was everything I wanted and suffice it to say my wife was delighted with it.
I will definitely use this company again

Resposta da AG & Sons
I bought the most beautiful diamond ring here but what was most impressive aside from the range was the customer service and care that was given when going through the selection and purchase. There was no pressure to buy anything and the staff were so accommodating as I’m quite particular. Brilliant shop and I’ll never shop anywhere else again! Thank you so very much 🙏🏼

Resposta da AG & Sons
Recommended by friends this online store, it’s amazing. Found lots of varieties on necklace and rings. Designs are unique and traditional. Love it!

Resposta da AG & Sons
Beautiful collection,excellent service .i have been clients for many years and been looked after so well .i recommend them most warmly .

Resposta da AG & Sons
Very happy with the services received from AG & Sons! Very efficient and to detail. Would definitely recommend to friends and family!

Resposta da AG & Sons
I had a wonderful experience with AG & Sons. I recently bought a diamond ring from them, and I couldn’t be happier with the quality and service. They’re a family-run business I’ve known personally for years, and their professionalism, honesty, and attention to detail truly stand out.
The ring is beautifully crafted, and the price was very fair and reasonable. They made the whole process smooth, transparent, and enjoyable. I highly recommend AG & Sons to anyone looking for trustworthy and reliable jewellers.

Resposta da AG & Sons
I recently purchased a bespoke anniversary ring from AG & Sons featuring garnet and diamond, and I couldn’t be happier with the result. The craftsmanship and quality are exceptional — the ring looks stunning and feels truly special. The team was professional, attentive, and made the whole experience seamless. I highly recommend AG & Sons for anyone looking for beautiful, high-quality bespoke jewellery

Resposta da AG & Sons
The quality of the product was great and at the price point was unbelievable. I will always recommend AG & sons for Jewellery including diamonds.

Resposta da AG & Sons
Bought a ring- based on my grandmother’s engagement ring. Stones were all different and some had differently cut faces. Company refuses to engage with us on how to resolve this. Some stones are loose and they are coloured differently. Please take a magnifying glass to your stones and check them. All I want is the ring I ordered.
I have tried to upload photos of the original ring and the remade/ repaired, but am unable to. Please contact me for photos. Happy to supply.

Resposta da AG & Sons
Jaimin and the AG & Sons team were super helpful from start to finish - my wife absolutely loves the earrings! Excellent customer service and communication!

Resposta da AG & Sons
Jay and I were pleased with the service/results of our custom-made jewellery! We got our mangalsutra, 2 wedding bands and an engagement band from AG & Sons. The service from Ankit and Jaimin during this time was fantastic, they listened to our needs/requirements! I highly recommend getting your jewellery from here!

Resposta da AG & Sons
Great products and service - original order wasn't quite as anticipated, but worked with them to agree a bespoke design that was perfect. Customer service were quick to respond and sort out any issues. Highly recommend!

Resposta da AG & Sons
AG&Sons is by far one of the best bespoke and custom made jewelers. Not only do they deliver high customer service, going above and beyond, they also prize themselves to give attention to detail, with a willing attitude to ensure what you have asked to be made is done exactly to your requirements. They never compromise on quality and provide the best quality metal and jewels for all their jewellery, whether bespoke or custom. Whenever I want to add another ring to my wedding collection or make something unique for my kids, AG&Sons will be who I go to everytime. Thank you team, your hard work and dedication to ensuring the customer is always happy is always and forever appreciated through the pieces you make, which for your customers is pieces to last forever.

Resposta da AG & Sons
The ring to a while to make but when it arrived my wife loved it, exactly what she hoped it would be. All was well until a stone fell out. A&G were very difficult to contact, but once I got on their WhatsApp account things improved. To be fair, A&G said to send it back for repairs, but that was when the problems started. It took 6 to 8 weeks for the repairs and the returned ring was in a shocking state. The stone had been replaced but a number of the emeralds were chipped, some were loose in their settings and the metal of the ring was warped and badly scratched. My wife was devastated. After more discussions on WhatsApp (with many photos), A&G agreed to have the ring back and replace it. After probably 2 months, the new ring arrived and my wife was heart broken. The emeralds in the new ring were much paler than the original and some of the settings were not very good either. After complaints and 'discussions' I asked for a refund as it's not the same ring. I have only been offered another replacement which we do not want as we have lost faith in A&G. Advice is being taken.
Update Oct 2024
AG & Sons have been in contact and are doing a lot to rectify the situation. Upgrade to 5 stars
Update March 2025
Replacement ring was received several months ago and there are still issues. I've tried to sell it to a reputable jeweller (to recover at least some of my money) and they wouldn't buy it as some of the setting are loose. Been to a variety of other jewellers with no joy. My wife just wants a new (different) ring

Resposta da AG & Sons
Great jeweler to deal with, we wanted a piece from America that couldn't be shipped to the UK, they made it for us and it looks amazing and did not take too long either. We were kept up to date via WhatsApp and on the website. Honestly I highly recommend AG & Sons.
AG & Sons were responsive and thoughtful with regards to my slightly unusual requests. Their rates are fantastic too!
Amazing jewellery from AG & Sons! I ordered my wifes engagement and wedding ring from them with a specific design she wanted and the end product was exactly what she wanted. The quality and attention to detail was so good that I ordered my own ring from here as well!
Customer service was great as well and couldn't fault anything from AG & Sons
Amazing customer service. Was nervous about ordering from an online jewellers but I cannot fault this company. They responded asap on WhatsApp even when I messaged late at night. They answered all my queries, and special requests. And the ring was delivered perfectly on time. Sooooo happy🥰🥰

Resposta da AG & Sons
My third order with A G and Sons in last 3 years. Absolutely stunning design they made for me. Just asked them for bespoke real diamond 18k yellow gold pendant and matching earrings sets. They have done it so brilliantly.
Excellent service. Beautifully made jewellery and on time delivery. Would highly recommend for best jewellery making in UK.

Resposta da AG & Sons
Just fantastic from beginning to end. Nothing was too much trouble, changes happened very quickly and the end ring is exceptional. Thank you all

Resposta da AG & Sons
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.