Ahmedalmaghribi Opiniões 

I recently placed an order on the Ahmed Al Maghribi UK website on 14 September 2026 under their Buy 3 Get 1 Free promotion. I ordered Kaaf Ahmed Al Maghribi, Summer Oud, Bin Ameer Ahmed and Ignite Oud.

The total payment of £144.97 was taken from my bank account via Apple Pay, but I did not receive an order confirmation email, order number or dispatch confirmation.

I contacted customer support to find out what had happened. I was initially told that no order was placed on our end. I provided proof of the payment and explained that the purchase had been made through their website.

I contacted them again by email with screenshots showing the payment and the details of the products I had ordered. They later asked me for my delivery address, which I provided immediately, but I am still waiting for a response and confirmation of what has happened with my order/payment.

At this point, my main concern is that £144.97 has been taken from my account but I have no confirmed order or products.

I hope Ahmed Al Maghribi can resolve this quickly and provide either confirmation and dispatch of my order or a full refund.
Update 18th September: I have received my tracking number from the customer service team, and my order arrived today.

I placed an order for 3 perfumes on 18th August totaling £85 but I wasn’t given an order confirmation email. There is no one on the live chat, calls are going into voicemail and emails are being returned saying address not found.

No email or follow up to know if my order was received, order number says “doesn’t exist” when I track with the website. I’m very very concerned and confused.

Has anyone experienced this before I call the bank to cancel the transaction please.

Edit: I got my delivery sooner than expected, I had actually lost hope but the perfumes are a solid 10. They are luxurious and last longer. I’m excited. Thank you

Royal Mail delivered my order to the wrong address. I have been trying to contact Ahmed-al Maghribi website many times but couldn’t get hold of anyone. I would really appreciate it if this can be escalated or I am issued a refund. I am really disappointed with the level of customer service I have been getting please resolve as soon as possible.

Ordered a perfume, realised the address was wrong and tried to contact this company through the email they provided.
4 emails sent , no reply, it’s a scam.
Do not trust