Airportcars Gatwick Opiniões 

2829
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We use them repeatedly because they are very good at what they do. You never have to wait long, the cars are large and immaculate and the drivers all well trained. After a long journey flying home Ai... Ver mais

Classificada 5 em 5 estrelas

Very convenient booth outside terminal with driver available immediately to take us home to West Sussex. Lovely driver (Mark 120) and spotless car. Very safe drive home and no reckless speeding which... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Always rely on Gatwick Cars to take me the short hop home to Horley. Usually no wait at all, but if there is a wait, it’s minutes and usually the car is right there at the kerb. Very occasionally... Ver mais

Classificada 5 em 5 estrelas

After a very long difficult day of travel we arrived Gatwick to a delayed train completely jammed packed!! We opted to hire a car to Paddington rather than brave another difficult journey with luggage... Ver mais

A empresa respondeu

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4,7

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 84% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(2829)

596 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent service

Excellent service yesterday and again this morning following a chaotic experience due to flight cancellation related to NATs. The drivers were prompt, friendly with good quality cars and a very straightforward and easy booking system in the midst of a stressful couple of days.

8 de setembro de 2026
Opinião espontânea
logótipo da Airportcars Gatwick

Resposta da Airportcars Gatwick

Dear Veronica, thanks for your super review.

Classificada 5 em 5 estrelas

Fast

Fast , efficient, excellent and helpful service.
Driver very friendly.
A little on the pricey side but my journey was lengthy and in the early hours of the morning. It was worth it for the peace of mind and their honest approach sadly not offered by other companies in the area during a time of great stress.
(The breakdown of NATS air traffic control debacle at all UK airports)

8 de setembro de 2026
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Resposta da Airportcars Gatwick

Dear Beverley, thanks for your positive review.

Classificada 5 em 5 estrelas

Airport taxis

The airport taxi service was excellent, from booking to dropping us at the hotel. The men in the booking office at Gatwick were friendly and knowledgeable, the cars were of a high spec, clean and comfortable, the drivers were safe drivers, and friendly. Worth the money to travel after a day of disruption and cancelled flight.

8 de setembro de 2026
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Resposta da Airportcars Gatwick

Dear Jacqui, thanks for your positive feedback.

Classificada 5 em 5 estrelas

Easy, reliable, value for money

It was lovely to get to Gatwick without a booking and immediately get a reliable taxi. No fuss and no more expensive than Uber. Taxi driver was absolutely lovely. Easy to talk to, polite. A delight after what had been a long day at the airport returning home.
I do recommend!

8 de setembro de 2026
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Resposta da Airportcars Gatwick

Dear Rogi, thanks for your positive feedback.

Classificada 5 em 5 estrelas

Excellent service all round

Arrived early. Good driver. Dropped right outside the entrance to the airport, under cover, so didn’t get wet.

8 de setembro de 2026
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Resposta da Airportcars Gatwick

Dear Sarah-jane, thanks for your positive feedback.

Classificada 2 em 5 estrelas

Wrong postcode

The chap at Gatwick got the postcode wrong.
Do not try ans blame me. My postcode is RH28AW. I said "Whiskey" for "W", and he decided it was "Q".
You would have got a lower mark, except the driver was helpful.

7 de setembro de 2026
Opinião espontânea
logótipo da Airportcars Gatwick

Resposta da Airportcars Gatwick

Dear Reg, we are sorry to hear that the service was not up to par. Please forward details of your journey, date, time, and full postcode to bookings@airportcars-gatwick.com and we can review the CCTV of the booking and investigate.

Classificada 1 em 5 estrelas

I said my poscode and gentlemen said-…

I said my poscode and gentlemen said- it's 28 pound, I said I just paid 25 pound 4 days ago, he told me price incresed. But it's not the price, he put in wrong postcode and because of his mistake I had to pay 3 pound extra. Not happy at all .

7 de setembro de 2026
Opinião espontânea
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Resposta da Airportcars Gatwick

Dear Aldas, we are sorry to hear that the service was not up to par. Please forward details of your journey, date, time, and full postcode to bookings@airportcars-gatwick.com and we can review the CCTV of the booking and investigate.

Classificada 5 em 5 estrelas

Driver on time

Driver on time, careful driver. All good

7 de setembro de 2026
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Resposta da Airportcars Gatwick

Dear RSD, thanks for your positive review.

Classificada 5 em 5 estrelas

Nice and reliable service

Excellent service! Right on time, good car! The driver took us 3 am at home.. flawless service

7 de setembro de 2026
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Resposta da Airportcars Gatwick

Dear Tiago, thanks for your positive review.

Classificada 5 em 5 estrelas

Great experience

Great experience - would highly recommend

6 de setembro de 2026
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Resposta da Airportcars Gatwick

Dear Ken, thanks for your positive review.

Classificada 3 em 5 estrelas

The driver drives too close to other…

The driver drives too close to other vehicles and waves in and out of traffic. It is not comfortable or relaxing to sit in the car when someone is driving impatiently in this way.

5 de setembro de 2026
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Resposta da Airportcars Gatwick

Dear RW, we are sorry to hear of this experience, can you please provide details of your journey, date, time and destination postcode as well as your name, so that we can identify the driver who carried out the journey. We pride ourselves on safety. Please send details to drivercompliance@airportcars-gatwick.com

Classificada 5 em 5 estrelas

1st class service provided

1st class service provided
Representative very professional friendly and helpful with luggage.
Very smooth drive always provided.

3 de setembro de 2026
Opinião espontânea
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Resposta da Airportcars Gatwick

Dear Peter, thanks for your positive review.

Classificada 3 em 5 estrelas

The service was not bad overall

The service was not bad overall, but the driver accelerated too much and drove very fast. Please remind your drivers that speeding is not a good way to make the service more attractive.
I would strongly advise your drivers to prioritise the safety and comfort of passengers.

Also, the price was too expensive compared with the cost of a black cab.

5 de setembro de 2026
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Resposta da Airportcars Gatwick

Dear Mr Kebade, can you please email drivercompliance@airportcars-gatwick.com with the date, time and full destination of your journey, so that we can trace the booking and identify the driver. We take safety as a priority and will investigate fully once we have the information.

Classificada 4 em 5 estrelas

Hello

Hello, would you also sent me the receipt

20 de agosto de 2026
Opinião espontânea
logótipo da Airportcars Gatwick

Resposta da Airportcars Gatwick

Dear Reza, please email bookings@airportcars-gatwick.com with the date of your journey, the time and the full destination postcode and we will email a receipt.

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