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AJ Products UK Opiniões 

251
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent product with great delivery service. The wobble stools fit nicely into the school setting. A easy process from placing the order to their delivery

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Classificada 5 em 5 estrelas

Seems to be a quality item, arrived quickly. Company helped out with emailing missing instructions without any drama. Would buy from again.

A empresa respondeu

Classificada 1 em 5 estrelas

Misleading pricing. Delivery charge posted as £9.95 yet charge nearly double at check-out. Informed Customer Services (Jemma) - who claimed mailing was £14.95 yet check-out was £17.95. Ad with mi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent product, though a bit on the expensive side for a flat pack. Overall the product is a great size, of good quality, the colour is great and suits our needs perfectly.

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de equipamento industrial
  2. Loja de mobília para bares/restaurantes
  3. Mercado industrial
  4. Loja de mobiliário de escritório
  5. Armazém

Sobre AJ Products UK

Escrito pela empresa

Office & Conference Warehouse & Workshop Changing room Canteen furniture

  • Minimum 7 year warranty on all products
  • Sustainable sourcing & manufacture
  • Free delivery on orders over £1000 (ex VAT)
  • Bespoke advice and free space planning service
  • 3D renders to help you visualise how your new space will look
  • Installation options available

At AJ Products (UK) Ltd, we’re a B2B multi-channel supplier of workplace furniture, equipment and ergonomic solutions for the entire working environment – from the office to the canteen, as well as workshops, warehouses, schools and public spaces. With a focus on innovation, efficiency and ergonomics, you will find workplace furniture and equipment that simplifies your day-to-day work life AND improves your wellbeing. We call it HAPPINESS AT WORK.

Our range includes over 15,000 products – a mix of our own Scandinavian-designed solutions and trusted brands. From day one, we’ve always put our customers’ needs first – from product development to reliable deliveries, responsive support and great service. We’re here to make sure every organisation can create the right workplace: one that is fully tailored to the needs of your business to make your work more efficient, support employee wellbeing and represent your company culture.

We’re part of the AJ Group, which includes 26 companies across 20 European countries. Established in Sweden in 1975, the AJ Group has been successfully helping businesses for 50 years and improves more than half a million workplaces around Europe each year. Our UK office opened in 1999 and is based in Farnborough, Hampshire. Alongside our sales companies, the AJ Group also owns three factories: our site in Poland manufactures wooden furniture, the Slovakia factory produces metal lockers and pallet racking, and our newest facility in Lithuania focuses on textile products and acoustic solutions.

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What can AJ do for your business?

Escrito pela empresa

We are experts at improving workplaces
AJ Products designs workspaces where people can perform at their best. With a focus on innovation, efficiency and ergonomics, we create smart solutions for the modern workplace. Our furniture, equipment and interior solutions are designed to make going to work more fun, whether you need a ready-to-go product sent out to you or a customised project solution tailored to your space. We offer over 15,000 products for offices, warehouses, industrial facilities, schools and more, all of which are easily accessible via our website or by calling our friendly sales team.

7-Year Guarantee

Get a minimum 7-year guarantee on every product

At AJ Products, our entire product range is automatically covered by a minimum seven-year guarantee. We want you to be confident that your goods will last your business for many years to come. Plus, ensuing our products have a long lifecycle also helps us reduce our carbon footprint!

Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

251 opiniões

5 estrelas
4 estrelas
3 estrelas
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1 estrela

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4,5

Todas as opiniões

(251)

75 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Please note I was to get a rebate as I…

Please note I was to get a rebate as I had overpaid - Robin

10 de outubro de 2024
logótipo da AJ Products UK

Resposta da AJ Products UK

Good morning, I have chased our finance team to get the difference in values following the change of item to you and you should receive back in the next few days.

Classificada 5 em 5 estrelas

I still have not received my delivery

Thank you for your quick response. Your office has been in contact to re-arrange delivery.

10 de outubro de 2024
logótipo da AJ Products UK

Resposta da AJ Products UK

Hi Tim,

Apologies that you are yet to receive your order and any inconvenience this has caused.

I can see that we are trying to get your order delivered to you ASAP. It looks as though the premises were closed on the first delivery attempt and unfortunately your mobile number failed in our carriers system so they were unable to contact you at the time.

We will rectify the delivery issues you have experienced today and a member of my team will be in contact to confirm.

If you wish to discuss this further please feel free to contact me directly.

Kind regards

Sarah Hammond
Customer Care Manager
01252 359760

Thank you for the update :)

Classificada 5 em 5 estrelas

Great product

Great product, fit my home office perfectly

10 de outubro de 2024
logótipo da AJ Products UK

Resposta da AJ Products UK

Thank you for your review!

Classificada 4 em 5 estrelas

Good quality late delivery

The quality of the bench was very good however there were slight miscommunications over delivery schedule.

1 de outubro de 2024
logótipo da AJ Products UK

Resposta da AJ Products UK

Thank you for leaving us a review, I will look into where the miscommunication on the delivery date has come from and apologise for any inconvenience this may have caused.

Classificada 1 em 5 estrelas

Probably the worse company I have ever…

Probably the worse company I have ever dealt with - completely useless

28 de setembro de 2024
logótipo da AJ Products UK

Resposta da AJ Products UK

Hi Caroline,

As discussed your experience does not meet our standards, and we will be investigating this further with our Logistics Team to understand what went wrong and ensure it doesn’t happen again in the future.

We’re truly sorry for the inconvenience and frustration you faced with the delivery issues. We have done our best to overcome these for you.

If you wish to discuss further please feel free to reach out directly.

Kind regards

Sarah Hammond
Customer Care Manager


Classificada 4 em 5 estrelas

Great item

Very handy chair trolley

14 de setembro de 2024
logótipo da AJ Products UK

Resposta da AJ Products UK

Thank you for providing us with feedback following your recent order.

Classificada 5 em 5 estrelas

Lifting equipment.

Goods arrived on time and as described. Perfect for our needs. They are of good quality and easy to use.

14 de setembro de 2024
logótipo da AJ Products UK

Resposta da AJ Products UK

Thank you for sharing your experience! We're delighted to hear that you're pleased with the Mini Lifter. If you need anything else, don’t hesitate to reach out!

Classificada 5 em 5 estrelas

Good quality

Good quality

14 de setembro de 2024
logótipo da AJ Products UK

Resposta da AJ Products UK

Thank you for taking the time to leave us a review for your order of the fireproof document safe!

Classificada 5 em 5 estrelas

All my contacts with AJ were handled very well

All my contacts with AJ were handled in a prompt and most helpful manner. The delivery was on time and as planned. Even an issue with the products was settled in a most satisfactory way.

14 de agosto de 2024
logótipo da AJ Products UK

Resposta da AJ Products UK

Thank you for providing us with feedback following your recent order.

Classificada 4 em 5 estrelas

A mix up in my order was sorted after…

A mix up in my order was sorted after some toing an froing with the sales team, all of whom were very helpful and pleasant to deal with. When missing item finally found and delivered, assembly was very straightforward. Good quality workbench and reasonable price.

21 de agosto de 2024
Opinião espontânea
logótipo da AJ Products UK

Resposta da AJ Products UK

Thank you for taking the time to share your experience with us. We sincerely apologies for the issues you’ve encountered and I am pleased that the missing item was found and delivered.

Classificada 5 em 5 estrelas

Communication between AJ Products and…

Communication between AJ Products and myself was really responsive, items arrived as planned and the products are as described so perfect for our needs. Would recommend and use again in the future.

8 de agosto de 2024
logótipo da AJ Products UK

Resposta da AJ Products UK

Thank you so much for your kind words!

Classificada 2 em 5 estrelas
logótipo da AJ Products UK

Resposta da AJ Products UK

Apologies that you received your order in more than one shipment, we had collection problems with our parcel carrier for a short time. This has now been resolved. I do hope that you are happy with the rest of your customer experience and the product received. If you wish to discuss further please feel free to contact me directly.

Kind regards

Sarah Hammond
Customer Care Manager

sarah.hammond@ajproducts.co.uk

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