Alexander Hall Mortgage Advisers Opiniões 6786

TrustScore: 5 em 5

5,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We used Alexander Hall when purchasing our first home and had James help us from beginning to end and since then, James has helped us to remortgage. The service has been incredible, with James being e... Ver mais

Classificada 5 em 5 estrelas

I went through Alexander Hall with my remortgage in February 2026. I worked with Jack Tanner and Farah Kone. Jack was extremely good handling everything from understanding my current mortgage,... Ver mais

Classificada 5 em 5 estrelas

I had a fantastic experience with Bradley Slade. He was extremely knowledgeable, professional and quick to answer any queries. The turnaround time from me putting in an offer on my flat and getting my... Ver mais

Classificada 5 em 5 estrelas

Fantastic mortgage brokers. Very professional and determined to get you the best deal possible. A special mention to Jack Elston who made sure to find solutions relentlessly. He was excellent in his... Ver mais

Informações sobre a empresa

  1. Corrector hipotecário

Escrito pela empresa

We help you find the most competitive deal on the UK mortgage market, and we make the whole process as simple and stress-free as possible. We look at your situation, then search to find the deal that best matches your needs. Whether you're based in the UK or overseas, we're here to help. Call us for a chat on the phone, drop into one of our London offices or get things done via the web. It's entirely up to you.

Why Choose Alexander Hall Mortgage Brokers?

Escrito pela empresa

Expert advice you can trust
Expert advice you can trust We're totally impartial and focus on finding the perfect mortgage to suit you.
Whatever's easiest for you
Drop into a branch, call us or go online. We're flexible to fit around you.
Hassle free all the way
We deal with lenders on your behalf, so everything from paperwork to negotiation is stress-free.
Choose from the very best deals
We work with all lenders, big and small to give you exclusive access to a comprehensive range of mortgage rates.
Supportive and friendly
Our highly experienced advisers make the entire buying process painless by taking all the work off your hands.

Further consideration

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THINK CAREFULLY BEFORE SECURING OTHER DEBTS AGAINST YOUR HOME.YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE OR ANY OTHER DEBT SECURED ON IT. We do not charge a fee for residential mortgage advice. We charge an administrative fee for processing each of your mortgage contracts; our fees only apply when you decide to go ahead with an application. For standard residential mortgage contracts the typical fee is up to £499, subject to the complexity of the case and the lending solution required, and is payable on application. Other fees apply for BTL and Offshore mortgages, for full details please use the link below to view our Terms of Business. https://www.alexanderhall.co.uk/i/pdf/terms_of_business.pdf

Informações de contacto

5,0

Excelente

TrustScore: 5 em 5

7 mil opiniões

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Classificada 5 em 5 estrelas

We used Alexander Hall when purchasing…

We used Alexander Hall when purchasing our first home and had James help us from beginning to end and since then, James has helped us to remortgage. The service has been incredible, with James being extremely attentive and helping us through every step of the way. James is always on hand to help with questions and has made both the buying and remortgaging processes run smoothly! Highly recommend the services from AH and would like to thank James so much for all his work, time & help!

20 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic mortgage brokers

Fantastic mortgage brokers. Very professional and determined to get you the best deal possible.
A special mention to Jack Elston who made sure to find solutions relentlessly. He was excellent in his work and communication.

20 de abril de 2026
Classificada 2 em 5 estrelas

Disappointing initial experience

Last week I had an initial call with a male (was unfortunately unable to catch a name) customer service representative from Alexander Hall regarding protection options.

While the conversation started politely, it quickly felt more sales-driven than expected, with an early focus on emotive topics (e.g. death) and pushing a follow-up call with another adviser, rather than taking time to understand my situation in detail.

Explanations weren’t always clear, and I didn’t feel confident I was being given balanced or tailored advice. When I asked questions, I didn’t feel they were fully addressed, which made the interaction feel somewhat one-sided.

Overall, it didn’t come across as a genuine advisory experience, and I wouldn’t feel comfortable proceeding based on this interaction.

14 de abril de 2026
Opinião espontânea
logótipo da Alexander Hall Mortgage Advisers

Resposta da Alexander Hall Mortgage Advisers

Thank you for taking the time to share your feedback. We’re sorry to hear that your initial experience with Alexander Hall didn’t meet the standards we set ourselves.

We aim for all conversations around protection — including initial, non advisory discussions — to be helpful, clear and supportive, so it’s disappointing to hear that your interaction felt one sided and that your questions weren’t fully addressed.

We also recognise that discussions around protection can involve sensitive topics, and these should always be handled with care and relevance to the individual. Your comments have been shared with our customer services and protection teams so we can reflect on this experience and strengthen how we handle questions and conversations at EVERY touchpoint.

If you’d be willing, we’d welcome the opportunity to understand your experience in more detail. You can contact us directly on 08000 38 37 36.

Thank you again for your feedback — it genuinely helps us improve the service we provide.

Classificada 5 em 5 estrelas

We had a fantastic experience

We had a fantastic experience working with Anil as our mortgage adviser. From start to finish, he was incredibly reassuring, guiding us through the process with clarity and confidence. He was efficient, responsive, and consistently provided excellent customer service. Most importantly, he secured us a great mortgage deal that we’re really happy with. We wouldn’t hesitate to recommend him to others.

10 de fevereiro de 2026
Classificada 5 em 5 estrelas

Super helpful and supportive

George was always super helpful, supportive and communicative. As a first time buyer I really appreciate his patience and explanation. I would highly recommend Alex Hall Mortgage Advisers and George in particular!

17 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Exceptional Service and Rapid Results from Jason Chan!

I had a fantastic experience working with Jason Chan on my recent mortgage application through Alexander Hall. From my initial complex inquiry regarding property incorporation and refinancing, Jason was quick, knowledgeable, and efficient.

He expertly guided me through all the documentation requirements. I was particularly impressed by the speed at which he secured the Decision-In-Principle (DIP). Throughout the process, Jason provided clear updates and quickly resolved every query from the lender, including clarifications on my property portfolio and the purpose of the borrowing. His proactive communication was reassuring.

Thanks to Jason’s diligence and swift action, my mortgage offer was formally approved in great time. I highly recommend Jason for his outstanding service!

14 de abril de 2026
Classificada 5 em 5 estrelas

5 Stars for Jack and the team!!

We had a great experience with Jack Kaya.
Extremely professional and diligent throughout the whole process, making what could be a stressful experience as easy as possible.

Highly recommended!!

17 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommend

Shafeen has been a trusted advisor over the years. Excellent service from start to finish. Knowledgeable, responsive, trustworthy, professional, diligent, made the whole process simple, stress-free and informed me every step of the way. Highly recommended!

13 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

10/10 Bradley Slade, would recommend

I had a fantastic experience with Bradley Slade. He was extremely knowledgeable, professional and quick to answer any queries. The turnaround time from me putting in an offer on my flat and getting my mortgage accepted was faster than I thought it would be, it was seamless. I felt I was in good hands, and Brad acted as a sounding board for any concerns I had. Would recommend to my friends/family who will be seeking a mortgage in the near future.

9 de abril de 2026
Classificada 5 em 5 estrelas

Adrian was very helpful and…

Adrian was very helpful and understanding with us, from the very beginning until the end of the process.
We could rely on his expertise and advice any time, especially that we are/were first time buyers. Thank you again!

10 de abril de 2026
Classificada 5 em 5 estrelas

Great experience with Alexander Hall…

Great experience with Alexander Hall for my first mortgage!

Liane Singh was quick to respond and pro-active in securing a better rate whilst I was in the process of buying.

We also had to work with tight timelines towards the end in order to complete and she was great at escalating the issue with my lender.

Was skeptical with getting a mortgage broker at first but I would highly recommend!

2 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Remortgage Experience

I went through Alexander Hall with my remortgage in February 2026. I worked with Jack Tanner and Farah Kone.

Jack was extremely good handling everything from understanding my current mortgage, presenting new options and following through until the end.

What was highlighted was Jack even helped in stages towards the end where Alexander Hall had completed the job.

Very good work and thank you both!

7 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

10 Years of Reliable, Personalised Mortgage Support

I’ve been using Alexander Hall for over 10 years, working specifically with Patrick on several remortgages. Throughout that time, he has consistently been knowledgeable, responsive, and incredibly helpful.
Patrick always goes the extra mile—acting quickly to provide updates, clarify any questions, and offer thoughtful suggestions. His recommendations are always tailored to our specific circumstances, and he takes the time to explain everything clearly and patiently, which we really value.
I wouldn’t hesitate to recommend Patrick to anyone looking for a reliable and professional mortgage broker.

2 de abril de 2026

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