Ali Bongo Opiniões 

2233
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

not sure who I spoke to today on the phone, whoever he is needs a payrise and super chill dude that went out of his way to push my package through for next day free of charge. always great custo... Ver mais

Classificada 3 em 5 estrelas

A little Disappointed with my first order here, if your selling ungummed blunts maybe you could make it clearer, waste of money they won’t stick what so ever for me.. just add (no gum) to the produc... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

First time customer and will be ordering again very soon! Made an online order Friday, came today! Very impressed!! Glass jars bubble wrapped up very well, even my rolling tins and trays were wrapped... Ver mais

Classificada 5 em 5 estrelas

Order a 9.5cm roor diffuser and waited ages for it from Germany only for Royal Mail to screw up and lose it when it came here, these guys have went above and beyond to sort this and I got exactly what... Ver mais

Informações sobre a empresa

  1. Livraria

Escrito pela empresa

Ali Bongo, The UK's Premier Headshop - We have the greatest range of Pipes, Bongs, Seeds, Vaporizers, Skins, Clothing & so much more. We have a 2 story shop in the centre of the beautiful city of Norwich in the heart of East Anglia, as well as servicing the needs of the worlds smokers. With 30 years in the industry, you will be amazed at the unrivalled selection we have on offer. Contact our team for advice and more on 01603 760055 or @ admin@alibongo.co.uk


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(2233)

11 opiniões nos últimos 12 meses

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Classificada 3 em 5 estrelas

Not too bad, wasted money on those blunts though

A little Disappointed with my first order here, if your selling ungummed blunts maybe you could make it clearer, waste of money they won’t stick what so ever for me.. just add (no gum) to the product title then quick shoppers won’t be annoyed..

Filter tips where good though seem authentic..

3 de março de 2022
logótipo da Ali Bongo

Resposta da Ali Bongo

Hey Daniel,

Apologies for hearing about this, since this review we have added some further information inside the product listing to prevent this from happening again. Many blunt wraps are not gummed and a lot of licking is required, alternatively we do sell the Tasty Puff Blunt Glue.

Classificada 5 em 5 estrelas

Bong Downpipe

Feels right (Weed Star - Glass on Glass 14.5mm); quick and relatively inexpensive. Haven't used yet due to previously 'legal highs' being now illegal and 'weed' psychotics being illegal.

21 de fevereiro de 2022
Classificada 1 em 5 estrelas

Is there human activity at Ali Bongo

The order #202100692 was processed and received with no problem. I would rate it a 5. I am rating Ali Bongo a 1 due to order #202100802 which was placed on 03/02/2022. I noticed after placing the order that it was not being processed with the status "awaiting payment". I had entered my credit card at the time of placing the order and did not understand why it was not being processed. I sent you a message or used messenger from your website on the 7th or 8th inquiring as to the problem. After receiving no response, I email you on the 10th again inquiring as to the problem.

I have received no reply to either attempt to communicate with you.

Today is 03/14/2022 and I see that the order has been canceled.

What was the problem. I tried to do business with you.

Lights on...... No one home.

14 de fevereiro de 2022
logótipo da Ali Bongo

Resposta da Ali Bongo

Hey Steve,

Thank you for your honest review. We have to hold our hands up to this one and there was a series of unfortunate events that had happened behind the scenes; firstly there was an issue on the payment system where the full payment wasn't processed (we tried sending you an email on the 10th of February @ 11:42am explaining this but the email kept bouncing back and all previous ones had too, we also replied directly to one of your emails on the 11th, but unsure if you received this as there was no reply)

Secondly there was an issue with our contact form on the website and some queries weren't delivering to our email address.

And lastly we've had a switch around in staffing which is why we're only replying now.

Massive apologies Steven, please do get in touch if you have any queries, we would like to have you back sometime to prove how great our service really is. All the very best.

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