ALL EAT Opiniões 

158
TrustScore: 2.5 em 5

2,5

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Never used the service before. On a takeaway website it suggested to download the app for £6 off first order. When entering the code it claimed the coupon had expired. Deplorable, useless app immediat... Ver mais

Classificada 1 em 5 estrelas

Similar to another 1 star review I was charged twice via Pay Pal/Apple Pay still waiting on an outcome. Also trying to contact them was really hard via chat they take an absolute age to respond to you... Ver mais

Classificada 1 em 5 estrelas

Disgusting service, ordered Chinese it arrived, but it was inedible, beyond gross, things floating in sauces and dirt in the plain rice, rancid sweet amd sour dishes. So contacted All Eat expecting a... Ver mais

Classificada 5 em 5 estrelas

This app has a wide range of options. I have managed to save money through this app as compared to their competitors because customers don’t end up paying huge amounts in commissions etc. Customer ser... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Restaurante
  2. Restaurante chinês
  3. Restaurante takeaway de comida chinesa
  4. Serviço de encomenda de comida online
  5. Entrega de pizza
  6. Takeaway de pizza

Escrito pela empresa

All Eat is an online food delivery platform with the community at its heart. Putting people over profits, the platform strives to help customers connect with an abundance of local cuisines all at low prices. All Eat prides itself on having the lowest fees in the market, ensuring affordability for customers and merchants alike so we all eat together. All Eat is an online food delivery app helping local restaurants and communities say no to 36% commissions to takeaway platforms with Unbeatable food, price, and service​.


Informações de contacto

2,5

Mau

TrustScore: 2.5 em 5

158 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,5

Todas as opiniões

(158)

13 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

SCAM NO DELIVERY

On Web site stated delivery up to 25km outside kilrush. From there to us is 15km ! But they don't deliver, tried both Chinese restaurants who would deliver normally for €10 now work with them and no delivery in our area !
BIG BIG SCAM AND SHAME !!!!!
NO REASON GIVEN, TRIED COMPANY NO ANSWER, NO REPLY!
Why was it delivered efore and they can't?????
BIG QUESTION !

13 de setembro de 2024
Opinião espontânea
logótipo da ALL EAT

Resposta da ALL EAT

Dear Cisca,

We sincerely apologize for the inconvenience you've experienced. Please note that your food is being delivered by restaurant's own delivery drivers and we only input the delivery information after confirming with the restaurant. We are really sorry that you had to go through this experience.

Next time please try calling us or reaching us through our live chat.

Kind regards

Classificada 1 em 5 estrelas

Ordered food to collect

Ordered food to collect - there was an issue with the machine at the restaurant and they never received order.. waiting an extra 30 minutes and they didn’t believe it was paid for. Best to ring directly going forward

14 de setembro de 2024
Opinião espontânea
logótipo da ALL EAT

Resposta da ALL EAT

Dear Joanne,

I sincerely apologize for the inconvenience you've experienced. Your feedback is valuable to us, and we would like to investigate this matter promptly.

If you could share the order number, we'll look into the issue and address it as soon as possible. We appreciate your understanding and cooperation in resolving this matter.

Best regards,

Classificada 5 em 5 estrelas

A reliable food ordering app

A reliable app. Have used many times for food collection and delivery. Fast delivery and good customer service. Would use again and highly recommended.

24 de agosto de 2024
Opinião espontânea
logótipo da ALL EAT

Resposta da ALL EAT

Thank you for taking out time to review our app. Your kind words inspire us to do even better.

Classificada 1 em 5 estrelas

Awful experience

Awful experience. Set up online but it will not allow me to login to the app. Tells me that my email is already registered.

That aside the online version is really basic. It can't tell me the progress on my order. Surely this is a basic... What time will it will it arrive?

2 de julho de 2024
Opinião espontânea
logótipo da ALL EAT

Resposta da ALL EAT

Dear Ian,

I sincerely apologize for the inconvenience you've experienced. Your feedback is valuable to us, and we would like to investigate this matter promptly.

If you could share the order number, we'll look into the issue and address it as soon as possible. We appreciate your understanding and cooperation in resolving this matter.

Best regards,

Classificada 5 em 5 estrelas

This is the best app

This is the best app! I've been a loyal customer for years and have never been disappointed.

27 de junho de 2024
Opinião espontânea
logótipo da ALL EAT

Resposta da ALL EAT

Thank you for taking out time to review our app. Your kind words inspire us to do even better.

Classificada 5 em 5 estrelas

Excellent Cost-Saving Company This…

Excellent Cost-Saving Company This company is incredible for saving money with accurate pricing for shopping. Their great service ensures customers are always satisfied. Perfect for smart shoppers!

16 de junho de 2024
Opinião espontânea
logótipo da ALL EAT

Resposta da ALL EAT

Thank you for taking out time to review our app. Your kind words inspire us to do even better.

Classificada 5 em 5 estrelas

Amazing service

Hi Guys,
I’m Antonio I just had a delivery from all eat for the first time and I found it amazing!!!
They are the most honest in the market and the service is great!!!!
I will definitely recommend it!!!!

19 de junho de 2024
Opinião espontânea
logótipo da ALL EAT

Resposta da ALL EAT

Hi Antonio, thank you for taking out time to review our app. Your kind words inspire us to do even better.

Classificada 5 em 5 estrelas

We have make order from all eat

We have make order from all eat. Fast delivery and tasty food with affordable price. Highly recommend.

16 de junho de 2024
Opinião espontânea
logótipo da ALL EAT

Resposta da ALL EAT

Thank you for taking out time to review our app. Your kind words inspire us to do even better.

Classificada 5 em 5 estrelas

App is easy to use

App is easy to use, variety of restaurants to order from, prices are not bad either, would recommend!

27 de maio de 2024
Opinião espontânea
logótipo da ALL EAT

Resposta da ALL EAT

Thank you for taking out time to review our app. Your kind words inspire us to do even better.

Classificada 5 em 5 estrelas

Great + Cheap

Our local Chinese takeaway is on this app. Really good experience and the takeaway deliver really quickly which is great.

The only downside is that it's mainly Chinese (and a few Indian) restaurants in our area.

18 de maio de 2024
Opinião espontânea
logótipo da ALL EAT

Resposta da ALL EAT

Thank you for taking out time to review our app. Your kind words inspire us to do even better.

Classificada 1 em 5 estrelas

Non-existent customer service

Ordered food, did not arrive after 1 hour, called restaurant directly who lied and said it was out for delivery, after another 30 minutes waiting contacted all eat; they said it was out for delivery, which I explained this was what we had already been told, but we do not live more than 10 minutes from restaurant. The excuse we then got from all eat was ‘it was raining’ apparently they think this is a valid excuse. It wasn’t even raining at any point. I requested refund, as food had still not turned up. They accepted. Then I was told the restaurant say they are not at fault and so all eat cannot do anything. How they are able to take your money, but not refund is unbelievable. They maintained that the restaurant are correct, and that over 1.5 hour wait for food is acceptable. They refused refund. Absolutely non-existent customer service, will not use again. Avoid at all cost

6 de maio de 2024
Opinião espontânea
logótipo da ALL EAT

Resposta da ALL EAT

Dear Kirsten,

I sincerely apologize for the inconvenience you've experienced. Could you please provide your order number? Your feedback is valuable to us, and we would like to investigate this matter promptly.

If you could share the order number, we'll look into the issue and address it as soon as possible. We appreciate your understanding and cooperation in resolving this matter.

Best regards,

Classificada 1 em 5 estrelas

Tried blaming others for their fault.

Tried blaming the restaurant for their issues with sending orders over to the local restaurant...over an hour late and had to chase them up. Attempted to offer £6 in app voucher..no thanks...rude customer service. Joke of a company.

6 de maio de 2024
Opinião espontânea
logótipo da ALL EAT

Resposta da ALL EAT

Dear Anon,

We sincerely apologize for the inconvenience you've experienced. Could you please explain the full situation to us including the takeaway name so that we can look into the matter promptly? Your feedback is valuable to us, and we would like to investigate this matter for you at All Eat.

Best regards,

Classificada 2 em 5 estrelas

Worse experience ever!!

Worse experience ever!!! Terrible web site. I ordered food and nothing arrives. Will never use again.

16 de abril de 2024
Opinião espontânea
logótipo da ALL EAT

Resposta da ALL EAT

Dear Leticia,

I sincerely apologize for the inconvenience you've experienced. Could you please provide your order number so that we can sort this out for you? Your feedback is valuable to us, and we would like to investigate this matter promptly.

Best regards,

Classificada 1 em 5 estrelas

DO NOT ORDER FROM HERE !!! SCAM!

DO NOT ORDER FROM HERE! They steal your money! And you will not get your food or refund! Despite calling and speaking to customer services and told I would receive a refund. Weird phone call and no refund or food.
Stay away ! SCAM!!!

25 de abril de 2024
Opinião espontânea
logótipo da ALL EAT

Resposta da ALL EAT

Dear Charlotte,

I sincerely apologize for the inconvenience you've experienced. Could you please provide your order number? Refunds usually take about 3-5 working days to reach your bank account. Your feedback is valuable to us, and we would like to investigate this matter promptly.

If you could share the order number, we'll look into the issue and address it as soon as possible. We appreciate your understanding and cooperation in resolving this matter.

Best regards,

Classificada 5 em 5 estrelas

I made order for all Eat App it's easy…

I made order for all Eat App it's easy to used and got plenty different cuisine options Keep it up 👍

24 de março de 2024
Opinião espontânea
logótipo da ALL EAT

Resposta da ALL EAT

Thank you for taking out time to review our app. Your kind words inspire us to do even better.

Classificada 4 em 5 estrelas

Wasn't expecting much from the app but…

Wasn't expecting much from the app but it surprised me. Works fine and I don't mind saving a few quids while ordering my food.

20 de março de 2024
Opinião espontânea
logótipo da ALL EAT

Resposta da ALL EAT

Thank you for taking out time to review our app. Your kind words inspire us to do even better.

Classificada 5 em 5 estrelas

Easy to use app

Easy to use app! Menu prices are really low as compared to other food platforms. Recommended for those who are looking for budget-friendly takeaway options.

8 de março de 2024
Opinião espontânea
logótipo da ALL EAT

Resposta da ALL EAT

Thank you for taking out time to review our app. Your kind words inspire us to do even better.

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