Used Alpha Batteries on various occasions for my business interests. Have always found them both helpful, and accommodating at all times. However l had reason to use them recently, and found them less... Ver mais
A empresa respondeu
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Used Alpha Batteries on various occasions for my business interests. Have always found them both helpful, and accommodating at all times. However l had reason to use them recently, and found them less... Ver mais
A empresa respondeu
Would have given Five stars for the company. However their chosen courier is useless. Ordered battery Thursday morning with next day delivery. Took a week to get battery. Spoke to courier several... Ver mais
A empresa respondeu
Alfa were the only supplier that i could find online that ship to Northern Ireland, this is greatly appreciated. Having used Tanya a number of times, they do not now serve N.I. poor show ! Anyway, Alf... Ver mais
Company very nice to deal with and effieiciant in getting back to you. but very poor choice of courier lied to by courier and mixed messages resulted in lost money and time and no product. have... Ver mais
A empresa respondeu
Unit 110, Spotland Bridge Mill, Mellor Street, OL11 5BU, Rochdale, Reino Unido
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 50% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Pretend to have stock, just drop ship and don’t check stock levels. Take your money and can’t deliver
Very impressed with Alpha Batteries... I created my Trustpilot account originally because I needed to complain about businesses that had let me down. No so with Alpha, whose Customer Service has been nothing short of exemplary.
Staff have been most helpful when dealing with issues that have arisen and resolved problems quickly, making sure the proposed solution was better than anticipated. We need more businesses like Alpha, that take Customer Service seriously - in this case, to another level!
Keep up the excellent work, Alpha - your customers appreciate it!
Few bits missing from my order but a quick call and they sorted out next day delivery of them straight away. Product quality seems good. I would certainly order from Alpha Batteries again and recommend to others.
Used Alpha Batteries on various occasions for my business interests. Have always found them both helpful, and accommodating at all times. However l had reason to use them recently, and found them less than helpful, they were more interested in being condescending rather than helping me with my solution. They ask you to get in touch for help, then insisted on making the conversation as difficult as possible for me. Sorry, but this company is not for me anymore. Their Managing Director did take time out to apologies, however the damage was already done for me by now. Thank you.

Resposta da Alpha Batteries
Unbeatable for lithium leisure batteries 👍
Verry good customer service couldent ask for mutch better
Well what can I say? A British company with Service? Extremely good competitive pricing John and Alpha is an absolute star anything you need to know? Don’t hesitate to contact them. They are very knowledgeable and very helpful. Their service is the best. No extra charges for this and the other for delivery, it was absolutely super Service. I cannot be beaten on price and their Services five star if I could give them six I would if you hesitate you’ll miss out use Alpha batteries that are simply the best thank you very much Alpha batteries.
Alfa were the only supplier that i could find online that ship to Northern Ireland, this is greatly appreciated. Having used Tanya a number of times, they do not now serve N.I. poor show ! Anyway, Alfa prices just as competitive. Polish make Jenox leisure were a great deal. Courier price very good for distance and bulk weight. Would highly recommend Alfa.
I recently had an issue with a Victron charger I'd bought 2.5 years ago. John was incredibly helpful via email and arranged for me to return it. Scott then called to confirm a fault was found and it was replaced next day. Brilliant service and highly recommended
Amazing professional company, John and the team of mechanics were fantastic in dealing with my daughter’s car battery. Thank you for the great work you do.
Just had an issue with my battery that was replaced in the warranty period with no quibble. Excellent service.
Heavy duty commercial vehicle battery. Alpha have a good choice covering most price points. Website is easy to use. We opted for next day delivery as we needed a replacement battery quickly. Arrived on a pallet carrier (battery weighs 60kgs) at 09.30 the next day. Good value for the spec. Only time will tell how good the battery is. Will use Alpha again
I've just had a full victron off-grid install into my motorhome from alpha batteries. I really couldn't be happier with Peter and Dominic. From the first phone call to the planning and the install, was an absolutely top quality service and great communication though out. They managed to squeeze me in, so I had it installed for my holiday.
Thanks again guys,
Steve
I was fortunate enough to obtain professional information for my campervan conversion, and I ordered exactly what was advised. A later stage I needed something in a hurry, it came the following day.
I found the advice first class, I found the staff first class, I found the service first class, I found the products first class. Highly recommended company to purchase from
Batteries arrived fully charged and from long distance.I was a bit worried about buying batteries from miles away. I shoujdn't have worried, this company is efficient and trustworthy, excellent value too! With free delivery!
They’re a top notch company had a problem with a battery they picked it up tested it and delivered a new one can’t speak highly enough about them
Ordered a battery on the Saturday and expected delivery the following Wednesday, the battery arrived a few hours later than stated which was fine. Unfortunately, the wrong battery had been sent, I immediately sent an email and the following day I was contacted to say the correct battery would be despatched for next day delivery and the incorrect battery would be collected. The correct battery did arrive as schedule, and a 20% discount along with an apology followed a few days later. Mistakes do sometimes happen and this one was satisfactorily rectified.
019 Jenox AGM Stop Start Car Battery - very good customer services, sorted out a small issue caused by manufacturing process. Trusted seller.
I contacted Alpha after my leisure battery, supplied in 2023, developed a fault. They said if testing bshowed it to be faulty they would replace it.
They sent me a prepaid courier label however the battery never arrived with them so they agreed to replace it anyway and the battery arrived the next day.
Outstanding service! My car battery lost charge within the warranty period. The service from Alpha Batteries was excellent. They advised me to purchase a new battery and they would collect the old one. They then tested the old one and promptly refunded me. I wish all companies were this good at fulfilling a warranty pledge! Would definitely recommend!
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