The hair is fantastic I had my last lot in my hair for nearly 2 years and still looks quite good I ordered it and it came on time and what I wznted
A empresa respondeu
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The hair is fantastic I had my last lot in my hair for nearly 2 years and still looks quite good I ordered it and it came on time and what I wznted
A empresa respondeu
The delivery was excellent.However there are a lot of products out of stock i have got a fitting booked for 20th sept which if they havent come in by then the appointment will have to be cancelled.Not... Ver mais
A empresa respondeu
Customer service is always 10/10, always there to help with any queries Iv had. Never had a problem with the hair been using since 2020, and will continue to use as my supplier. I love all different... Ver mais
A empresa respondeu
Angel Remy hair has always been the best quality. My last extensions lasted me a year and a half. I bought some from another company before, cheaper but absolutely awful! My new hair from Angel Remy i... Ver mais
A empresa respondeu
Escrito pela empresa

Angel Remy have established themselves in being the nationwide’s leading Hair Extension Company offering the best quality hair at very competitive prices to trade. Angel Remy has over 40 hair colours to choose from, Enabling you to create your perfect look. Aside from our fantastic range of Hair Extensions, we also supply a range of hair extension tools which are needed when applying hair extensions. Angel Remy Hair Extensions, Global suppliers of high quality 100% human hair extensions.

Unit 13 Redmill Trading Estate, Rigby Street, WS10 0NP, Wednesbury, Reino Unido
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Respondeu a 80% das suas opiniões negativas
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Resposta da Angel Remy
Hairdresser ordered my new hair from me from here. 24’ White blonde nanos. Wasn’t white blonde as it was orange. Knotty. Really bad quality I’ve been wearing hair extensions for years and never had anything like it. Refused a refund and customer service is shocking. Lasted not even a week in my head. You have had contact with my hair dresser as you’ve sent the hair back

Resposta da Angel Remy
Love this hair wouldn’t go any where else

Resposta da Angel Remy
TERRIBLE HAIR BAD QUALITY AND VERY BAD CUSTOMER SERVICE !!!!!!Stay clear of this hair company. The quality Is the worst I have ever known in thirty years of using hair extensions. The customer service is even worse.
After being advised to use this hair, I switched over from my usual hair provider but unfortunately this was a disaster for me. The hair is such a low quality within weeks, it began to shed, fall out,
Lost shine ended up looking shabby, my hairdresser noticed
On the first rotation of this hair, but as this fell a day before my 50th birthday and a time where I had many celebrations planned and trips away, I had no choice but to have the hair refitted. Unfortunately, this just looked ridiculous, and I had to have it all taken out which ruined many of my celebrations. Angel Remy hair was contacted, sent pictures, and the situation explained to them. They firstly refused to speak to me and held no compassion towards me and wouldn't even respond to my emails. They then proceeded to explain to my hairdresser that because I didn't contact them within the time limit of what they say is acceptable they refused to assist this issue further. The Hair
Was not even 8 months old? I have had hair from other companies that lasts well over 12 months and would still be fit to use again if necessary. I understand that maybe i should have contacted angel remmy hair
Within weeks of me realising how low quality the actual hair was, but there was a lot going on and as stated they were contacted only weeks really after their hair policy had ran out, so in my opinion are really being so pedantic to avoid blame.
And there statement of explaining to me that I was out of time was only by weeks is so lame and a little bit of understanding and customer care wouldn't have gone a miss in this situation.Regardless of rules regulations. I am now having to individually take this company to court. As it is disgusting that they feel they can sell Such a low quality product for such a high price, and then seemingly not give any customer service and cashing on the rules and regulations. I feel anybody wanting to purchase angel remy hair needs to rethink that decision as they will most likely be very disappointed. Fortunately, I am able to go and back to my original supplier, Who clearly have more business sense. More business morals and business experience as I have never been let down
Like this by anybody else in the hair industry. No doubt the company will respond with. They don't guarantee the hair after 6 months. Well, they should for the price they charge and they should certainly retrain their staff, including the management, to have a little bit more compassion and care For customers that have most certainly been sold faulty. Dodgy, rubbish, bad quality hair. They will not assist a customer when such a harsh experience has been had. It's a shocking way out and you as a company should be ashamed of yourself. I will now have to take this to a small claims court.
More to alert in the general public How you a company are happy to take money from clients
And give a terrible, low quality product in return with little to none customer service. I feel the need to express to as many people as I possibly can The experience that i've had with you as a company and will do that on as many platforms as I can as I hope nobody has to go through the same experience as I did. Shame on you angel remmy no matter you're reply or time line excuse you're company sold a bad product and washed you're hands of the disaster by copping out on a time period clause of weeks shame on you.
The company's reply of ' had hair 8 months and didn't complain' is a cop out. Firstly, hair should last more than 8 months with the correct aftercare. I've purchased hair from Hair kings and it's lasted over 12 months and still looked great, secondly I visited my hair dresser for my first rotation just months after receiving hair, it was noticed that there was a difference in the quality of the hair by both of us and yes whilst I should have made contact with you then I had a lot going on, but to allow a customer to go through the ordeal I had to and waste good money on a very bad product and then to be so rude and unprofessional was really the icing on the cake, just a barrage of T's & C's that got youre company of the legal hook and clearly you have no customer service morals. If I could have rated my experience -1 I would have.

Resposta da Angel Remy
I love their hair it last great ! And customer service is great . Been getting hair about 4 years now will not go els where

Resposta da Angel Remy
Great experience, lovely customer service, high quality products

Resposta da Angel Remy
I’m very happy with the delivery of my order, arrived a day later and the hair feels absolutely amazing. I have since custom coloured the hair for my client and the quality is still amazing, I’d like to highlights their customer service though because they are excellent and help you out with any enquiries you may have.
They’re quick in responding and do their best to help you out with any issues.
I would definitely recommend them, they seem like a company that care about their products and about their customers

Resposta da Angel Remy
Poor ratty quality hair and shocking customer service. Don’t bother waisting your money!

Resposta da Angel Remy

Resposta da Angel Remy
Efficient helpful service, turnaround from ordering excellent.

Resposta da Angel Remy

Resposta da Angel Remy
Order before 12 received the next day! Always incredible quality and great customer service! Look after the product and you’ll get a lot more out of them! My last weft I got 2 years wear. Can’t fault them!

Resposta da Angel Remy
The quality of their hair is amazing! It’s last for such a long time! Postage is always spot on. Great company to buy from never a problem with hair or postage

Resposta da Angel Remy
Fast delivery. Amazing quality. And lovely added extras included for free for promotion with a welcome letter. Perfect service.

Resposta da Angel Remy
Hair is definitely not double drawn and not the colour I wanted I have many double drawn hair extensions and this was very thin and not nice hair at all

Resposta da Angel Remy
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