Easy, quick handover We are caravanners, so the run down of the Motorhome was easy. Only disappointment for us was we were expecting a pull out outdoor BBQ on the Euro Quest (which shows in the vi... Ver mais
A empresa respondeu

50 Lucas Place, Frankton, 9300 Queenstown, South Island, NZ
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Easy, quick handover We are caravanners, so the run down of the Motorhome was easy. Only disappointment for us was we were expecting a pull out outdoor BBQ on the Euro Quest (which shows in the vi... Ver mais
A empresa respondeu
Caravan was fine except really should have an electrical outlet available on the counter. Given we have week plus did think you were bing tight with proving single dish wash detergent and single r... Ver mais
A empresa respondeu
We booked the LDV campervan with the rooftop tent. While check-in was smooth and the van was generally in good condition, we ran into a safety issue right after leaving the depot: the rooftop tent was... Ver mais
A empresa respondeu
the experiences during pick up and drop off are seamless and we satisfied with the services. Especially amazed with new branch in Queesntown. Truly amazing view with Remarkables in background
A empresa respondeu
Take the ultimate adventure with Apollo, thl’s flagship rental brand. With the most extensive and diverse fleet, Apollo has an unrivalled selection of options to suit every traveller’s unique style and needs. Apollo offers a motorhome for every kind of traveller and every kind of journey. Whether it’s a family making memories at a favourite holiday park, a couple chasing a romantic escape, or friends embarking on a bucket-list road trip; Apollo has the right motorhome to match the moment.
50 Lucas Place, Frankton, 9300, Queenstown, South Island, Nova Zelândia
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
We were left at the pick up point for almost one hour after we rang them . But once picked up couldn’t fault the driver or the staff very helpful and friendly.

Resposta da Apollo Motorhome Holidays - Queenstown
Easy, quick handover
We are caravanners, so the run down of the Motorhome was easy.
Only disappointment for us was we were expecting a pull out outdoor BBQ on the Euro Quest (which shows in the video) and our MH did not have one.

Resposta da Apollo Motorhome Holidays - Queenstown
Apollo Motorhome. The staff at queenstown and Christchurch were good and helpful.

Resposta da Apollo Motorhome Holidays - Queenstown
organization at the start , were not ready for our camper no chains we had to go and waste our time purchasing snow chains

Resposta da Apollo Motorhome Holidays - Queenstown
We hired an Apollo Euro Tourer from THL for a 2 1/2 week trip around the South Island. We had an amazing time and the van was great. We did figure things out as we went around but we wished we had asked more questions about the van when we collected it. The staff did go through things but it was very brief and not really instructional. It was pretty easy to figure out though to be fair.
The van never missed a beat and was easy to drive after some settling in on the first day. About my only wish was that it didn’t have a bike rack on the back- we were never going to use it and it just obstructed our view from the lounge and bed area but otherwise loved it.
Just to let people know there is a pantry (which we were never told about) at THL where you can pick up left over foods from previous campers, this was really handy for salt and pepper and kitchen paper and cling wrap and saved us buying a load of stuff, then we just left it for the next lot of campers.

Resposta da Apollo Motorhome Holidays - Queenstown
the experiences during pick up and drop off are seamless and we satisfied with the services. Especially amazed with new branch in Queesntown. Truly amazing view with Remarkables in background

Resposta da Apollo Motorhome Holidays - Queenstown
Fantastic support and level of details offered

Resposta da Apollo Motorhome Holidays - Queenstown
As a first-time motorhome user, it was a great experience from the beginning. As the days went by, we became more comfortable and really enjoyed the experience. It was exciting to drive the motorhome and explore New Zealand, making our trip even more memorable.
The staff were great, friendly, and helpful, especially during the pick-up process. As first-time users, there were some parts of the motorhome that were not fully explained to us during pick-up. Since we had no previous experience, we also didn't know exactly what questions to ask or what we needed to know.
Fortunately, it was very helpful that Maui provides instructional videos online. Whenever we were unsure about something, we could refer to the videos, which made it much easier for us to understand how to operate and use the motorhome.
Returning the motorhome was also very smooth and hassle-free. A special thanks to Anne for making the return process so easy and pleasant.
We also really appreciated the comfortable waiting area and the complimentary freebies provided. These little touches made the overall experience even better.
Overall, it was a fantastic experience, and we are very happy with our first motorhome adventure. We would definitely consider using Maui again. Looking forward to being back very soon!

Resposta da Apollo Motorhome Holidays - Queenstown
Caravan was fine except really should have an electrical outlet available on the counter.
Given we have week plus did think you were bing tight with proving single dish wash detergent and single roll of toilet paper.

Resposta da Apollo Motorhome Holidays - Queenstown
We booked the LDV campervan with the rooftop tent. While check-in was smooth and the van was generally in good condition, we ran into a safety issue right after leaving the depot: the rooftop tent wasn't properly secured and popped open while driving. We had to pull over on the pavement to try and secure it before returning to the branch to get it properly sorted.

Resposta da Apollo Motorhome Holidays - Queenstown
We had a fantastic experience with Apollo Motorhome Holidays! From the easy booking process and airport pick-up to the friendly service and clear instructions when collecting the campervan, everything was smooth and stress-free.
The campervan was clean, comfortable and well equipped with everything we needed, including sheets, towels and cooking utensils. Returning the van was just as quick and easy, with a convenient transfer back to the airport.
The whole process was excellent from start to finish. Friendly staff, great service and a wonderful campervan experience. We would definitely recommend Apollo and use them again!

Resposta da Apollo Motorhome Holidays - Queenstown
Everything was smooth from pick up the campervan to drop off, the staffs are very kind and they will explain everything you need to know. Their campervans was all maintained and clean as well. We had it for four days and we don't get any problem with it, make our holiday more fun and enjoyable. Thankyou! We will definetely recommend you guys to our friends and family. Will go back again soon!

Resposta da Apollo Motorhome Holidays - Queenstown
We had a very good experience. This is our second time renting campervan from Apollo. However this time the van given to us had issues which we had to face during our stay. I would request to please check the vehicle before.

Resposta da Apollo Motorhome Holidays - Queenstown
Really great motorhome, relatively new and clean. Also the staff at the counter is really polite and helpful. Definetely will recommend Apollo for your next adventure.

Resposta da Apollo Motorhome Holidays - Queenstown
We received good services when collect & return of vehicle. Very detail introduction and demo on how to function the vechicle.

Resposta da Apollo Motorhome Holidays - Queenstown

Resposta da Apollo Motorhome Holidays - Queenstown
La verdad es que la experiencia fue completamente satisfactoria, partiendo por la ubicación del local, muy cerca del aeropuerto. El personal, sobre todo las chilenas, todas encantadoras, excelente atención. Luego tuvimos un recorrido fantástico, sin inconvenientes en la motorhome, todo funcionó bien. Gracias Felicitaciones!

Resposta da Apollo Motorhome Holidays - Queenstown
A fun way to explore - convenience and flexibility for our itinerary was great!

Resposta da Apollo Motorhome Holidays - Queenstown
Pick up of the van was effortless and we loved the idea of a pantry to gather basics before the trip. Staff were helpful and knowledgable

Resposta da Apollo Motorhome Holidays - Queenstown
The staff were very friendly and helpful, both for pickup and drop off. The share cupboard is a terrific idea, it allowed us to take additional items, free of charge that other campers had left on completion of their respective trips. We also donated items that we had left over after ours.

Resposta da Apollo Motorhome Holidays - Queenstown
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.