Apostille Service Opiniões 

39
•
TrustScore: 4 em 5

3,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Can't fault this service. 5 stars throughout. Regular email/SMS updates at every stage, less than 24H from receiving to posting my completed certificates back to me. I called to discuss the document... Ver mais

Classificada 5 em 5 estrelas

Their customer service team is absolutely the best. I was in panic since Royal Mail delayed my documents to them due to Christmas rush. I was assisted by Lewis Downey, and he went above and beyond t... Ver mais

Classificada 5 em 5 estrelas

Applying for a Spanish study visa was one of the most stressful things I have done. Thank goodness these guys knew what they were doing because I was on the edge! They not only provided the required... Ver mais

Classificada 1 em 5 estrelas

I sent my document to receive an apostille on 14th May. On website they said it was 15 working days the waiting time. When I sent an email to receive update they said they still working on 9th May app... Ver mais

A empresa respondeu

Informações sobre a empresa

Escrito pela empresa

Advice and guidance on obtaining the official UK Apostille Certificate. Legalising all documents with apostilles as a UK recognised apostille service.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

39 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(39)

9 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

5 stars from start to finish

Can't fault this service. 5 stars throughout. Regular email/SMS updates at every stage, less than 24H from receiving to posting my completed certificates back to me.
I called to discuss the documents prior to sending them, the agent was helpful and knowledgeable. Would definitely use again and recommend to others.

30 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

First Class Service

Excellent service. Clear instructions and communications throughout. Received Apostilles and original documents back in a nice protected envelope within 3 days of sending them. Don’t forget to tick the box for pdf - which came back even faster. First class. Totally recommended.

2 de agosto de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Disappointing Experience and Lack of Support

Based on my experience, I would not recommend this workplace, particularly if you’re looking for an inclusive and supportive environment.

I worked here for a couple of months and took three days of compassionate leave following the passing of my grandfather. When I returned, there was no return-to-work meeting or welfare check, and no one asked how I was coping. Instead, I was immediately criticised over a task that I felt had been handled unfairly.

I also found the training to be inconsistent and, at times, unfair. From what I observed, some new starters were trained directly by management, while others were left to be trained by members of staff who had only been with the company for around two years. This created an inconsistent onboarding experience.

During my time there, I was replaced by an employee who was dismissed on the same day. I also noticed that another employee from an ethnic minority background was dismissed during my time at the company. While I cannot comment on the reasons behind these decisions, taken together with my own experience, they contributed to my perception that the workplace was not as inclusive or supportive as I had hoped.

Overall, I found the management style to be overly critical and lacking in empathy during what was a difficult personal time. While others may have different experiences, mine left me feeling unsupported, and I would not recommend this employer based on my own experience

23 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Good service

It was my first time to use appostille service in the UK completely impressed with how quick and efficient service here. Highly recommended!

28 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service – quick, professional and very helpful.

I highly recommend this company without a doubt.
Having used this company many times over the last few months for Apostilles, documents needing certified and notarized. All part of my Spanish Digital Nomad Visa process, gathering the needed documentation over weeks/months. They have always provided a fast, reliable and professional service every time.

In the last couple of weeks, I was asked by UGE (Spanish visa office in Madrid) for extra documentation, nightmare, 3 in total from HMRC. I was given 10 working days to acquire these from HMRC, have them certified and apostilled and submitted to UGE, all via family members as I was already in Spain – absolute nightmare!

The whole team ensured the certification and apostilled were done within 2 days of them receiving my HMRC documents, after HMRC posted out, then mum posting to Apostille Service.

They will even scan the documents and email the PDF’s of them to you, as well as next day delivery.

Michelle in particular, was absolutely amazing, getting my last HMRC document on the 7th working day (Tuesday). She had it apostilled and scanned PDF’s emailed back to me on the Thursday afternoon, so I could have it sworn translated and everything could be submitted electronically on 10th working day.

I really can’t thank her enough as I honestly thought I would run out of time (HMRC’s delay).

Thanks to her going above and beyond to help, I made my submission deadline and now happily to say, have my visa approved. That would not have happened if it wasn’t for all her help, and I can never thank her enough.

19 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I cannot praise Apostille Service…

I cannot praise Apostille Service highly enough. They managed the entire process of getting my important documents apostilled from start to finish with absolute professionalism and efficiency.

Their website tracking is excellent — I could see progress at every stage, which gave me real peace of mind throughout the process.

A special mention must go to Alex, who personally called me to discuss a small technical issue with one of my documents. Instead of just processing it blindly, he took the time to explain the situation clearly and even suggested merging two documents into one to save me money. They then refunded me for one document, which was completely unexpected and incredibly honest.

The turnaround was fast, communication was clear, and the level of customer service was exceptional. It’s rare to find a company that is this efficient and genuinely customer-focused.

If you need apostille documents handled quickly and correctly, I would not hesitate to recommend Apostille Service. Absolutely first-class from beginning to end.

16 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent company

A real professional company that got things sorted in a flash. Very knowledgeable on the chat service. I would highly recommend this company for any translations needed.

20 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Applying for a Spanish study visa was…

Applying for a Spanish study visa was one of the most stressful things I have done. Thank goodness these guys knew what they were doing because I was on the edge!
They not only provided the required services (apostille and sworn translations) within 24hrs of getting the correct documents because they knew I was desperate for them, but they gave advice on how to obtain the correct documentation, and signposted to the quickest services to get them. I cannot thank them enough. Well worth the money.

14 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I got my Cambridge (Master of Arts)…

I got my Cambridge (Master of Arts) diploma from 2015 with apostille in 2025 extremely fast. I am based in Poland (Lublin). The company received my diploma on Thursday and I got it back on Tuesday, with a courier (DHL Express). My customer experience was 100% positive.

15 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Speedy, efficient, responsive and affordable

I tried the Apostille Service after having been told by another company that they would not be able to apostille my documents within the time available, which was over one month. I sent three documents to the Apostille Service for apostilling and paid their reasonable charges, but then had to ask them not to proceed with two of the documents. They cheerfully dealt with the remaining one within a very short time and immediately refunded the balance of my payment. I was always able to correspond with a person - Rebecca - who was very helpful at every stage. I shall be using them again!

23 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Apostille Services are excellent

Apostille Services are excellent. Royal mail managed to lose our document and we had to hand deliver a second copy direct to Apostille Services office. They understood the situation and without fuss but with great competence, turned our document around and it was back with us fully completed within 2 days of our delivery. Thank you for removing the stress and for completing everything so professionally. Communication and assistance were perfect.

17 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I sent three documents to this company…

I sent three documents to this company for quick turn around. Unfortunately I had an issue with one document that wasn't able to be verified by the FCDO. Apostille Services were great in sending the said document off. After the third time I managed to speak to all parties and it came back verified and sent to me the next day, today. People who say this is a scam company are probably not the smartest cookies. Its very much a legit company who were very helpful.

20 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

One of the best customer service experience !

Their customer service team is absolutely the best. I was in panic since Royal Mail delayed my documents to them due to Christmas rush. I was assisted by Lewis Downey, and he went above and beyond to help me , he had checked their freshly incoming mails for me ( and found my letter) , and accommodated all my ” 0 hour stressed “ random requests, which was even confusing for me, however he was extremely patient and kind during my brainstorm.
I got everything sorted out and gained a huge trust to the company. I will def use it next time as well!

16 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Bad service

I sent my document to receive an apostille on 14th May. On website they said it was 15 working days the waiting time. When I sent an email to receive update they said they still working on 9th May application. They shouldn't offer such a bad service. It's something important that needs to be fast.

10 de junho de 2024
Opinião espontânea
logótipo da Apostille Service

Resposta da Apostille Service

Hi Edgar,

The 15 working day processing time you mention refers to the processing time for orders sent directly to the government legalisation office.

You have not used us for the apostille in this case so this is not a fair reflection of our service.

We complete the vast majority of orders in just 1-2 working days.
I advise contacting the legalisation office directly with your concerns.

If you would like to use our Apostille service instead you can order this on our website here - www.apostille.org.uk/order

Classificada 2 em 5 estrelas

They can't apostille an A1 certificate

They can't apostille an A1 certificate. Would have been good to know beforehand but everything is automated. Wasted a few days when already up against it to submit these documents for a visa application.

20 de março de 2024
Opinião espontânea
logótipo da Apostille Service

Resposta da Apostille Service

Thank you for your review. We can apostille a HMRC issued Form A1 but they do need to be pre-certified by a solicitor before the document comes to us. For a document like this it is issued with a digital signature from HMRC that can not be apostilled and HMRC do not offer any way for a third party to verify the contents of the document are genuine. You therefore have to take the document in person to a solicitor or notary to verify the facts so they can then certify it.

We can only solicitor certify documents we can verify ourselves. We can apostille the document once a solicitor has certified it.

We are very happy to confirm if any document can be apostilled, or if any additional steps are required, before the document comes to us. If you do decide to place an order with us in the future please email us a photo/scan or use our online chat to discuss the document. We are very happy to provide fast and detailed guidance before ordering. Thank you.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais