Honestly amazing service! I wanted a flower wall for live streaming, got some neon leds and some backlights and honestly 45 quid per meter seems expensive but the quality is unreal! I have such a prof... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Really helpful. Nobody knows what they really want with so many types of artificial grass but speaking to Artificial Grass Direct made it so much simpler. No nonsense advice but with no hard sell was... Ver mais
Bought the 80mm 80mm fence posts very good product they were 3m length slightly bent over the full length which might be annoying if you needed the full length straight luckily I was cutting it in h... Ver mais
Good website wth plenty of information .Promt and efficient delivery helpful driver , Great product looks good laid .
Informações sobre a empresa
Sobre Artificial Grass Direct
Escrito pela empresa
Artificial Grass Direct, is the UK’s leading supplier of premium artificial grass at unbeatable trade prices. With over a decade of experience, we specialise in helping homeowners, landscapers, and businesses transform outdoor spaces with realistic, low-maintenance synthetic turf.
We stock a wide range of artificial grass products to suit every project and budget – from lush garden lawns and pet-friendly grass to hard wearing commercial installations. All our products are backed by industry-leading warranties and fast, nationwide delivery.
At Artificial Grass Direct, customer satisfaction is our top priority. Our expert team is on hand to provide honest advice, product recommendations, and support every step of the way. Whether you’re refreshing your garden or undertaking a full landscape redesign, we’re here to help make it easy and affordable.
Visit us at www.artificialgrassdirect.co.uk or call 01772 629654Informações de contacto
Reino Unido
- www.artificialgrassdirect.co.uk
4,7
Excelente
176 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 16% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
So happy with grass and it was…
So happy with grass and it was delivered within 3 days.
26 de agosto de 2026
The order was delivered very next day…
The order was delivered very next day and the driver was helpful getting the heavy roll close to where it was needed. The product is excellent, looks good and great value for money.
25 de agosto de 2026
Good product, excellent service!
I made an error in calculation when ordering and delivery was already on the way.
I was told it was likely to be the following week before I got the second roll that I needed. It arrived just 2 days after the first! I didn't expect it so soon so a massive thank you. Decent quality and it's laid just fine. 👍
20 de agosto de 2026
Opinião espontânea
Cardboard tube difficult to dispose of
The artificial grass is very good. Does what I want.
It's a pity it came in a 4m long heavy cardboard tube which is going to be extremely difficult to get rid of. I can't get it in the car to dump it. If they'd just folded it up and delivered it in a cardboard box it would have been fine.
28 de julho de 2026
AVOID THIS COMPANY
AVOID THIS COMPANY. Firstly, the Blackburn 8mm is so paper-thin; my finger went through it
Secondly, when I wanted to return it, I would have to pay a return fee and postage, and I would owe them £8
This is what i got off them
"Original cost of grass £79.84
Less 10% = £71.85
Less £39.99 collection fee = £31.86
Less £39.99 original delivery cost as above = minus £8.12 you would owe us"
Thirdly the staff are not very nice.
17 de agosto de 2026
Opinião espontânea
Angela is an absolute legend…
Angela is an absolute legend communication, delivery, quality second to none and went the extra mile ☺️
14 de agosto de 2026
Opinião espontânea
Quick and efficient service every time
Quick and efficient service every time. Great updates and tracked delivery all the way.
28 de julho de 2026
3rd time I've used this company and I…
3rd time I've used this company and I can't recommend them enough.
We'll priced, great quality and the delivery service is excellent.
29 de julho de 2026
Great quality product
Great quality product. Looks fab in the garden. Good regular updates from seller re delivery and delivery was also super quick! Would definitely recommend and use again in future
28 de julho de 2026
I ordered and paid around £329 for…
I ordered and paid around £329 for luxury artificial grass but received a lower-quality product instead. I had already paid £179 in non-refundable installation costs, so I had no choice but to keep it.
They refused to compensate me for the lower-quality grass and kept the full payment because I couldn’t return it without losing my installation money. Very disappointing customer service.
26 de junho de 2026
Opinião espontânea
Easy to order and great value products.
The choice of products was good, with nice clear photos. Purchasing was easy and delivery was quicker than I was expecting. The grass I chose looked great and I'm very happy with the value.
26 de julho de 2026
As described and delivered reasonably…
As described and delivered reasonably quickly
25 de julho de 2026
This product has now been down for a…
This product has now been down for a couple of months and is realy good. does not get over hot like some artificial grass products do given the heatwave .
Easy to lay. Its very durable and good value for money. quick delivery and kids kicking footballs allover it with no harm done.
26 de maio de 2026
Good experience good quality
The company kept me updated on the status of the delivery. Delivery was when they said it would be. The product was good quality and makes the garden look good again.
29 de junho de 2026
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.