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Artificial Grass Direct Opiniões 

177
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Honestly amazing service! I wanted a flower wall for live streaming, got some neon leds and some backlights and honestly 45 quid per meter seems expensive but the quality is unreal! I have such a prof... Ver mais

Classificada 5 em 5 estrelas

Really helpful. Nobody knows what they really want with so many types of artificial grass but speaking to Artificial Grass Direct made it so much simpler. No nonsense advice but with no hard sell was... Ver mais

Classificada 5 em 5 estrelas

Bought the 80mm 80mm fence posts very good product they were 3m length slightly bent over the full length which might be annoying if you needed the full length straight luckily I was cutting it in h... Ver mais

Classificada 5 em 5 estrelas

What a service, if I could leave 10 stars I would, ordered my grass on Tuesday late afternoon order sent Wednesday delivered by Thursday. Absolutely fantastic got updates along the way from Colin to... Ver mais


Informações sobre a empresa

  1. Centro de jardinagem
  2. também em
  3. Fornecedor de plantas artificiais
  4. Loja de móveis de jardim

Sobre Artificial Grass Direct

Escrito pela empresa

Artificial Grass Direct, is the UK’s leading supplier of premium artificial grass at unbeatable trade prices. With over a decade of experience, we specialise in helping homeowners, landscapers, and businesses transform outdoor spaces with realistic, low-maintenance synthetic turf.

We stock a wide range of artificial grass products to suit every project and budget – from lush garden lawns and pet-friendly grass to hard wearing commercial installations. All our products are backed by industry-leading warranties and fast, nationwide delivery.

At Artificial Grass Direct, customer satisfaction is our top priority. Our expert team is on hand to provide honest advice, product recommendations, and support every step of the way. Whether you’re refreshing your garden or undertaking a full landscape redesign, we’re here to help make it easy and affordable.

Visit us at www.artificialgrassdirect.co.uk or call 01772 629654

Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

177 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 16% das suas opiniões negativas

Geralmente responde em 14 horas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(177)

148 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Top service 10/10 all round

What a service, if I could leave 10 stars I would, ordered my grass on Tuesday late afternoon order sent Wednesday delivered by Thursday. Absolutely fantastic got updates along the way from Colin to. Delivered by DX delivery who again gave amazing service.
My grass looks amazing when I rolled it out just need to fit it now.
Highly recommend Artificial Grass Direct first class service and quality.

30 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic product

First class company to deal with, stress free, no pressure selling! I saw what I wanted on the website, typed in my measurements and got a great price with 10% off, ordered it, within 24hrs Angela confirmed delivery. It arrived at the exact time quoted, would definitely recommend Artificial Grass Direct! Professional company with professional staff, and a fantastic product, thanks again.
John Yeoman

20 de abril de 2026
Opinião espontânea
logótipo da Artificial Grass Direct

Resposta da Artificial Grass Direct

What a great review. Thanks for taking the time to leave this for us. Regards The AGD Team

Classificada 1 em 5 estrelas

Pet Product Not PU Backed As advertised

I've had many PU backed grasses over the years, saw the Pet Premium and thought i'd give it a shot as the price was good, product arrived and i knew straight away the backing was not PU but SBR Latex, PU backing has a more rubbery coating and is signifiantly stiffer than latex, the piece i received you could see the fine, grid-like texture of the woven fabric (the primary backing) showing through the coating, the back also showed small cracks when folded and was easy to fold whereas PU would be quite stiff.
Polyurethane (PU) is applied as a thick, liquid layer that usually fills those gaps entirely, leaving a smooth, monolithic surface that looks like a sheet of solid rubber or plastic. Seller said it was made to their specification but when i asked for a data sheet they sent me theirs over and not the manufacturers.

22 de abril de 2026
Opinião espontânea
logótipo da Artificial Grass Direct

Resposta da Artificial Grass Direct

Thanks for your detailed feedback — we really appreciate you taking the time to share your observations.

We’d like to clarify that the product you received is PU (polyurethane) backed as specified, but there are a few important differences in how modern PU systems can appear compared to traditional expectations.

PU backing is not always a thick, fully “filled” solid layer. In many current manufacturing processes, PU is precision-applied to achieve strong tuft bind while maintaining flexibility and drainage, rather than creating a completely smooth, monolithic sheet. Because of this:

It’s normal to see some of the primary polypropylene backing pattern faintly through the coating
PU can be flexible rather than rigid, especially in products designed for landscaping and pet use
Light creasing when folded does not indicate SBR — PU formulations vary and are often engineered to avoid brittleness

By contrast, styrene-butadiene rubber (SBR latex) typically has a more absorbent, chalkier feel and different performance characteristics, particularly in wet conditions.

The specification we provided reflects the actual construction and materials used, and the product is manufactured to meet those standards. We understand that backing types can look and feel different depending on formulation, which can sometimes lead to confusion when comparing across different products or older installations.

That said, we’re always happy to help further — if you’d like, we can arrange additional technical confirmation or discuss the product in more detail to put your mind at ease.

Classificada 5 em 5 estrelas

Artificial Grass Direct - Great choice and value

Artificial Grass Direct
once again the Artificial Grass Direct company delivered on choice, price and speed of delivery.
A great company to work with which lets me purchase the exact roll size to allow me to be competitive when pricing jobs for my customers.

30 de março de 2026
logótipo da Artificial Grass Direct

Resposta da Artificial Grass Direct

Thanks for the review. Always happy to help. Look forward to your next project :-)

Classificada 5 em 5 estrelas

We are so pleased couldn’t recommend this company enough

We are so pleased with our artificial grass I rang on the Tuesday after a bank holiday and spoke to Colin. He gave great advice to help me choose which one was best for our garden. We went with the pet chic 40 mil. It was delivered by the Friday really speedy delivery amazing customer service very happy customers.

7 de abril de 2026
Opinião espontânea
logótipo da Artificial Grass Direct

Resposta da Artificial Grass Direct

Many thanks for the review. We are always happy to help and give our expert knowledge and geniune advice.

Classificada 5 em 5 estrelas

The quality of my "Preston 40mm"grass…

The quality of my "Preston 40mm"grass is far superior to any others I have looked at.The colour looks like real grass and it feels lovely under your feet .The delivery was great as I could track the lorry so no need to wait in all day.

27 de março de 2026
logótipo da Artificial Grass Direct

Resposta da Artificial Grass Direct

Thanks for the great review. It means alot to us as a business the time you have taken. Regards The AGD Team

Classificada 4 em 5 estrelas

Artificial grass review

Eazy to order, and size up good
Delivery infomation and arrived as promised, havent laid yet , so cannot confurm any more details but sure it will fine ,if sane as rest of process .

26 de março de 2026
logótipo da Artificial Grass Direct

Resposta da Artificial Grass Direct

Thanks for the review. It means alot to us as a business the time you have taken.

Classificada 5 em 5 estrelas

Fabulous service from beginning to end

Fabulous service from beginning to end. Ordered on Monday, delivered on Friday, perfect. Also beat the mighty Amazon on price so all in all gets a huge 👍 from me, 10/10.

17 de abril de 2026
Opinião espontânea
logótipo da Artificial Grass Direct

Resposta da Artificial Grass Direct

Thanks for the great review. It means alot to us as a business the time you have taken. Regards The AGD Team

Classificada 5 em 5 estrelas

Really easy experience

Really easy transaction and speedy delivery- turf as described and perfect for what we needed.

1 de abril de 2026
logótipo da Artificial Grass Direct

Resposta da Artificial Grass Direct

Thanks for the great review. It means alot to us as a business the time you have taken. Regards The AGD Team

Classificada 5 em 5 estrelas

Very good quality ,very good price

Very good quality ,very good price , outstanding delivery servis .

27 de março de 2026
logótipo da Artificial Grass Direct

Resposta da Artificial Grass Direct

Thanks for the great review. It means alot to us as a business the time you have taken. Regards The AGD Team

Classificada 5 em 5 estrelas

Great service and product

First class service

1 de abril de 2026
logótipo da Artificial Grass Direct

Resposta da Artificial Grass Direct

Thanks for the great review. It means alot to us as a business the time you have taken. Regards The AGD Team

Classificada 5 em 5 estrelas

Great grass

Great grass, nice and thick and description is perfect. Quick and easy from ordering to delivery. Great communication and team happy to support and help with anything. Really fast delivery, great product.

1 de abril de 2026
logótipo da Artificial Grass Direct

Resposta da Artificial Grass Direct

Thanks for the great review. It means alot to us as a business the time you have taken. Regards The AGD Team

Classificada 5 em 5 estrelas

Competitive pricing

Competitive pricing. Quick service and delivery. Regular delivery updates.
Thank you Artificial Grass Direct

31 de março de 2026
logótipo da Artificial Grass Direct

Resposta da Artificial Grass Direct

Thanks for the great review. It means alot to us as a business the time you have taken. Regards The AGD Team

Classificada 5 em 5 estrelas

Good quick service

Good quick service. All as described.

31 de março de 2026
logótipo da Artificial Grass Direct

Resposta da Artificial Grass Direct

Thanks for the great review. It means alot to us as a business the time you have taken. Regards The AGD Team

Classificada 5 em 5 estrelas

Very quick delivery

Very quick delivery, seems to be a quality product easy to lay and looks great,

30 de março de 2026
logótipo da Artificial Grass Direct

Resposta da Artificial Grass Direct

Thanks for the great review. It means alot to us as a business the time you have taken. Regards The AGD Team

Classificada 5 em 5 estrelas

Angela ( and the team) went out of her…

Angela ( and the team) went out of her way to help me get the grass I needed quite urgently... She was a delight to deal with....
She also recommended me to a brilliant fitter who again went out of his way to get the job done quickly...
Absolutely thrilled with the service thank you sooo much... Hilary Yates. 🌟

27 de março de 2026
logótipo da Artificial Grass Direct

Resposta da Artificial Grass Direct

Thanks for the great review. It means alot to us as a business the time you have taken. Regards The AGD Team

Classificada 5 em 5 estrelas

Great product

Great product, delivered quickly. A very happy customer here! 🙌

27 de março de 2026
logótipo da Artificial Grass Direct

Resposta da Artificial Grass Direct

Thanks for the great review. It means alot to us as a business the time you have taken. Regards The AGD Team

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