Very bad business tactis to have a livechat that says "OK, got it. Here's a secure form to fill in your details and pay a one-time join fee of CA$2 (fully refundable). While you're filling this ou... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
If I could rate lower I would. They are billing me for monthly services that I didn't sign up for. Very deceptive. Their services are made to prey on people in search of answers in a hurry - SCAM!... Ver mais
The chat tells you that there is a $5.00 refundable fee to talk to a vet and when you agree, a $65.00 non refundable fee is automatically charged to your card as a new membership without your authori... Ver mais
What connected to a vet got what o needed. CANCELLED my membership and then was charged regardless took 3 months to access my account and now I can't get a refund terrible customer service not worth i... Ver mais
Informações sobre a empresa
Informações de contacto
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
A SCAM
The chat tells you that there is a $5.00 refundable fee to talk to a vet and when you agree, a $65.00 non refundable fee is automatically charged to your card as a new membership without your authorization.
Do not add your payment information to the site, total scam
Do not use
Do not use. Giant scam… and if you use it they automatically enroll you in a membership that you don’t know about and charge your account. Beware. Also it was also not helpful. AI did a better job. They should be shut down for their scam!
Read the fine print
Very bad business tactis to have a livechat that says "OK, got it. Here's a secure form to fill in your details and pay a one-time join fee of CA$2 (fully refundable). While you're filling this out, I'll tell the Veterinarian about your situation and then connect you two."
Then in fine print below the payment info it says "By clicking “Confirm now” I agree to the Terms of Service, Privacy Policy, to be charged the one-time join fee, and a CA$44 monthly membership fee today and each month until I cancel. I can cancel via My Account to avoid future charges.".
Bad business and such a deceptive charge. They charged me $44 + the $2 fee they mentioned.
45$ not 2$
They say it's 2$ to chat online then they charge you 45$. It's a scam. They are preying on emotional people.
I had a question about my cat found…
I had a question about my cat found their website said I would pay five dollars to chat with the vet. Vet answered all of my questions.
I was charged a membership fee two months in a row. I canceled it today contacted the company and asked for my refund and they said the minute I asked my question was when I had agreed to the membership. There was no refund policy. This is deception. The website I went to said nothing about membership.
When asking a question about my pet I…
When asking a question about my pet I was told i would pay only a one time fee of $5. Checked my bank later and was also signed up and charged $35 for a monthly membership. I didn't agree to this or if I did, it was unbeknownst to me bc it was not written out anywhere. When i realized the mistake and canceled the membership, i requested a refund and they refused. So I'll be going to my bank which is just annoying because they have shady business practices and want to trick people. The answer to my question was the same that i googled so worthless. Save your time and money (it's not the $$ its the principle and they have none)
A Experiência Trustpilot
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