Attractiontix Opiniões 

169
TrustScore: 4.5 em 5

4,4

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Classificada 5 em 5 estrelas

My experience with the company and booking tickets to attactions in paris was efficient, cost effective. I was reasured on payment to get an email straight away confirming details. Then recieved ti... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I never received the tickets, emailed the conpany, they said it’s my fault they sent them and I won’t get a refund. Will never use this company again, as the tickets was not sent. Checked inbox & ju... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Recently just booked Disneyland Paris tickets through this company. Couldn’t recommend anymore. Spoke to an advisor called Penny who couldn’t have been more helpful if she tried. My tickets came throu... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Sarah D was fantastic! I'd made a mistake with my booking (user error!) and she was able to quickly and professionally help me resolve it with no problems at all. She was very knowledgeable about ever... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Venda de bilhetes para eventos
  2. Centro de entretenimento

Escrito pela empresa

• Trusted supplier for the best attractions, theme parks and tours all over the world • Advance tickets that can get you into attractions faster and easier • UK-exclusive packages that you can’t get at the attractions • In-depth guides and essential information that will help you to perfect your holiday plans • Choice in how you can contact us, how to pay and how you’ll receive your tickets • UK call centre based in sunny Birmingham • Making it easier for you to nail that holiday (or day out) like a boss


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

169 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 50% das suas opiniões negativas

Geralmente responde em 14 horas

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4,4

Todas as opiniões

(169)

34 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Book direct with disney

Company has no interest in helping with a issue. If I'd booked direct with Disney I wouldn't have been a extra 500 pounds out of pocket. Also cheaper to book direct.

15 de março de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Our visit was well-planned

Our visit was well-planned, starting with the fascinating educational exhibits. We were particularly impressed with the marine life section, where the variety of species was astonishing. Watching the playful otters and vibrant fish was a delight!

Throughout the day, we attended several presentations led by knowledgeable staff who shared insights into animal behavior, conservation efforts, and the importance of biodiversity. Their passion was contagious, and we found ourselves fully engaged in learning.

The zoo also prioritizes animal welfare, and it shows in the spacious and well-maintained habitats. Each exhibit is thoughtfully designed, allowing animals to thrive in environments that mimic their natural habitats. We loved the interactive elements, such as touch pools and feeding sessions, which made the visit even more memorable.

As we wrapped up our day, we enjoyed a delicious meal at the zoo café, where the options were surprisingly varied. We’ll definitely return!

22 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

After accusing me of lying about me…

After accusing me of lying about me phoning them on the day i cudnt get in to euro disney i sent them a photo of my call log to prove i had not even got back to me they are a very iggnorant and arrogant if your lucky enough to get through to them do not deal with them terrible company

9 de outubro de 2024
Opinião espontânea
logótipo da Attractiontix

Resposta da Attractiontix

Hi Paul,

Thank you for reaching out and sharing your concerns. I’d like to clarify what happened regarding your experience at Disneyland Paris.
After reviewing the details, it appears that:

1. The tickets we issued were valid, as confirmed by Disneyland Paris.
2. The e-tickets were emailed to you in advance; however, it seems they were not presented at the gates, leading to the issue.
3. You mentioned calling us on the day of the visit. Upon investigating, we found that the call made to us was brief (24 seconds) and to an incorrect dialling code (0033 instead of 0044). Unfortunately, this means the call didn’t reach our team, which is why we weren’t able to assist at that moment.

Please note that once inside 72 hours of your ticket date, we are unable to process refunds, as Disney does not refund us for unused tickets. Despite this, we have even reached out to Disney on your behalf to try and get your tickets refunded, but they have declined.
We’re truly sorry to hear of your disappointment, but we feel your review is unfair, as we’ve done our best to assist within the constraints of Disney’s policies.

If there’s anything further we can do to assist you, please let us know. Your feedback is important, and we’ll use it to improve moving forward.

Classificada 1 em 5 estrelas

worst.service ever

they issued a ticket with the wrong date after I had alerted them and told me.sorry can't help you

28 de agosto de 2024
Opinião espontânea
logótipo da Attractiontix

Resposta da Attractiontix

Thank you for your feedback, and we sincerely apologise for the experience you've had.

This is certainly not the level of service we aim to provide. We take such matters very seriously and would like to resolve this for you as quickly as possible.

Could you please email us at tickets@attractiontix.co.uk with your 7-digit booking number?

Once we receive your email, we will investigate this immediately and do everything we can to make things right.

We appreciate your patience and look forward to assisting you.

Classificada 1 em 5 estrelas

Wouldn't bother..

We bought disney tickets through this website but our flight was cancelled due to the IT global issue so we lost out on our tickets. No support or sympathy given, simply told to go through my travel insurance or airline, both of which are also not refunding us. In special circumstances I would have thought the tickets could be moved to a different date considering they already have our money but no. So we are down 667 pounds and will have to purchase disney tickets again for September.

20 de julho de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

Naff from start to finish

Everything that could go wrong did go wrong.

Bought 3 Omnia Rome passes from the site.
Delivery states within 48 hours.
Passes were not delivered within 48 hours, so I called them. They apologised and sent Rome Explorer passes, which are not the same product and not what we ordered.

On contacting them again, it turns out that they hadn't actually sold the Omnia pass for months -- however, adding the Omnia pass to your cart on the site will check you out with the Explorer pass. In other words, you'll buy one product and receive something completely different. Fun times. Imagine not finding that out until you land in Rome and have to pay for attractions the Omnia allows you access to for free. Imagine selling product you haven't had for months as something else entirely.

They apologised and say they have issued a refund. Will that go wrong as well? Probably.

Edit: Have upped review to three stars as refund was prompt and the product is no longer available to purchase on the site, but it was still a crap experience.

18 de maio de 2024
Opinião espontânea
logótipo da Attractiontix

Resposta da Attractiontix

Dear Clare,
We deeply regret the inconvenience caused by the technical error on our website, which resulted in you receiving the incorrect Rome passes.
We want to reassure you that we have fully refunded your card via PayPal. As a gesture of goodwill and to compensate for the inconvenience, we would like to offer you an additional discount on your next booking with us at AttractionTix. We hope this can help restore your confidence in our services. To redeem your discount code, please email tickets@attractiontix.co.uk.
Once again, we apologise for the inconvenience and confusion caused. Should you have any further questions or need assistance, please do not hesitate to contact us.
Thank you for your understanding.

Classificada 1 em 5 estrelas

We went to Disneyland Paris

We went to Disneyland Paris, unfortunately at the time, on the day for us to visit Disneyland we all fell ill with vomiting and diarreo. We was so unwell and out of it that we couldn't think about the tickets at that day, we returned back to the UK with my husband going straight to hospital. He ended up staying for 17 days. We emailed to ask if we can change the dates of the tickets as we spent over £500 as we are a family of 6 and due to this unforeseen event we couldn't go. And we got all the medical evidence from hosp and everything. They wouldnt miss out as we are asking to just be able to change the dates and we got a insensitive, unhelpful no we cant do anything. What a horrible attitude and response. Will never buy from this website again.

24 de julho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

“Saw this advertised through YouTube a…

“Saw this advertised through YouTube a little sceptical at first read the comments some wasn’t very good didn’t want to be scammed or victim of fraud but then I saw good reviews and done some more digging and used there 10% code saved me £30+ and got the tickets the next day absolutely brilliant very very happy I used this site and very happy I come across it I put the Disney land Paris tickets into the official Disney app all the tickets came up all legit I will be a returning customer thank you very much attractiontix

15 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

I am currently in New York with no…

I am currently in New York with no tickets after spending £480. I have sent so many messages and tried to call number but just left on hold. I am so disappointed I will sue this company if this is not sorted urgently

13 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

I wouldn't even rate this company one…

I wouldn't even rate this company one star!

Only did that to write this review!

My husband & I paid this company £148 to go to a theme park with our two daughters a week ago & still haven't received our tickets!

Their out of hours customer services is a joke, can't help or do anything at all apart from email the office for week day opening hours!!!

Unprofessional scamming thieving company happy to take your money but not provide what you paid for!

I post this in hope other people won't waste their money and be let down as we have and have to go to their bank to get their money back!!

5 de agosto de 2023
Opinião espontânea
logótipo da Attractiontix

Resposta da Attractiontix

Hi Catherine,

We are very sorry to hear that you are unhappy with your booking journey.

Having looked into this, your reservation was successfully made on July 29th for a ticket dated August 7th. The tickets were electronically sent on July 29th at 12:52 PM, within the 48-hour window as indicated on our website. Please note that our out-of-office assistance is applicable to reservations made within 24 hours. If your reservation falls outside of this timeframe, it will be attended to by our team on the following day.

Should your tickets remain unused, we are more than willing to contact the park on your behalf to explore the possibility of a refund. It's important to emphasize that we are committed to providing honest and reliable service to our customers, and we deeply regret any inconvenience you may have experienced.

Kind regards,

Customer Service Team

Classificada 3 em 5 estrelas

Purchased Disneyland Paris tickets

Purchased Disneyland Paris tickets. Arrived to my email quickly. However I have not been able to retrieve the 3 months Disney plus subscription, or the 10 holiday prints. Communication is abysmal and I have had no reply to my emails or queries regarding this.

21 de maio de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing experience and made so easy!

My ticket purchasing experience was so clear and easy taking all of the stress out of planning my Disneyland visit. Tickets were available soon after purchasing and I was able to save a digital copy to my phone as well as the option to print. The tickets were easy to use in entering the theme parks and I shall now always use AttractionTix moving forward! Amazing!

14 de abril de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great site to get your tickets

Great site to get your tickets. They are came through after payment and added easily to the Disney and Universal Apps to entry. If only everything was this easy

14 de dezembro de 2022
Opinião espontânea

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