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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Auger were super helpful with my water leak property damage claim and took away all the stress of the issue. Repairs were completed quickly and to a high standard. The operatives were friendly, profes... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Fantastic service from start to finish. Fully informed throughout and the men worked so hard and were polite and friendly throughout. Fully recommend the company. Thank you

A empresa respondeu

Classificada 5 em 5 estrelas

From beginning to end we have had only great service from Auger. From the people we spoke to on the phone to the engineers working at our home everyone has been amazing, polite, skilled and supportive... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ryan from Auger came out following a repot from our water company that we had a leak. On investigation he found no leak on our incoming supply pipe but did find the the recently installed meter had... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Companhia de seguros de habitação

Informação fornecida por diversas fontes externas

Auger is an independent specialist serving the insurance industry for drainage and water mains claims across the UK


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

782 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 81% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(782)

128 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Auger engineers

An engineer was sent by Auger through my insurance company. Augers engineer arrived proptly, he introduced himself and he gave us informed information about the job he would carry out and what would happen after. He was a star by finding a leak in the property, reporting it to his office and also explained about a fault on the water meter to united utilities on the phone. Thank you Auger.

13 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Potential blocked sewage pipe

Superb service from Connor and so helpful. His attention to detail was excellent. He checked all of our drains and sewer pipes and explained as to where they all connect to the system. He identified any potential future problems but no blockage. Many many thanks Connor you are a superstar. I would definitely recommend Auger to anyone with drain problems.

30 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Contacted Auger few weeks ago after speaking to LV insurance. Elderly neighbours had serious problem with their sewerage drainage.
Initial response cleared the blockage but further remedial work was needed.
Jodie from Customer services was excellent with information and updates. Christopher, drainage engineer attended property yesterday and was amazing. He worked so hard and left the property cleaner than before his visit. Jodie telephoned today to check that that everything was done well and also.said that a 10 year warranty would be sent out in the post . Excellent service. Thank you

28 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

So helpful

So helpful, speedy and professional. A great company to have been put through to by our insurance company.

25 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I can recommend this company on my…

I can recommend this company on my recent experience. The whole process went smoothly as it should. Wayne and Archie who carried out the repair 5 stars and David who did initial survey. First class service from Auger.Highly recommended.

25 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Very professional

Very professional. Kept me up to date all the way through. Quick response and appointment. Job done to a high standard. Absolutely outstanding all round.

14 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

My building insurance arranged…

My building insurance arranged everything with Auger. They came out in less than a week and did a great job. As a bonus, they assessed previous quotes I had paid for after an inspection with another company and advised my insurers to reimburse me the money I had already paid.
Finally, every person I spoke to over the phone was very helpful and super friendly.

7 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fixing External Leak

We booked in Auger to come and fix an external leak in the front garden of our property. Jerome the engineer was punctual, friendly, polite and professional. He clearly explained how he had fixed the leak. Although Auger aren't cheap, they did provide us with an excellent service.

4 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Satisfaction!

We had some work completed last year to remove root growth from our sewer pipes. Regrettably there was a further problem with the repair. The Auger Engineer came again and completed the repairs. We were kept informed all of the time and shown the problem and the correction by camera. The efficiency of any company can be measured by how it reacts to problems. In this case I’m delighted with Auger.

1 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fast service.

Fast service, very friendly customer services, very helpful & respectful ☺️ the young man who came to fix the leak was really helpful & did a wonderful job 👍

26 de março de 2025
Opinião espontânea

A Experiência Trustpilot

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