Automotive Repair Systems Opiniões 

1751
TrustScore: 5 em 5

5,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent service informed of repair date and time. Engineer rang on morning to confirm arrival. Engineer was extremely polite and wanted to get on the jobs in hand. He was here longer than expected a... Ver mais

Classificada 5 em 5 estrelas

Had an issue with the alloy wheel refurbishment which was raised with Rhys in the office. He kept me up to date through the process. He referred to Matt the regional manager who went out of his way to... Ver mais

Classificada 5 em 5 estrelas

I was very happy with the work your technician did on my wheel repair. My insurance company said it would be at least a 30 day wait, but you guys called me the next day after the claim was approve... Ver mais

Classificada 5 em 5 estrelas

Job done in 15 minutes by Rhys! He sent text message the day before to confirm time he would be visiting, was there few minutes before time. Very friendly, polite, and respectful, and knew what he was... Ver mais

Informações sobre a empresa

  1. Oficina de reparação automóvel
  2. Oficina de carroceria
  3. Mecânica automóvel

Sobre Automotive Repair Systems

Escrito pela empresa

Automotive Repair System is one of the UK's leading SMART Repair providers.

SMART Repair Specialist Based in the South East, South West and North West.

The only SMART Repair Operator offering all SMART Repair Processes.

We have bodyshops located at our Orpington head office and our Liverpool, North West office to also offer customers a traditional bodyshop service where larger repairs can be carried out.

We have a wheel refurbishment plant based at our head office in Orpington that can refurbish up to 180 wheels per day.

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Informações de contacto

5,0

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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5,0

Todas as opiniões

(1751)

453 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Wow...

Wow.... I was very impressed
On time
Very efficient
Clean working
Very friendly
Always explained what he was doing...
I would definitely recommend Automotive Repair!!!.. 5⭐️ isn't enough I'd give more!!!!.....
VERY IMPRESSED!!!

Thank you soo much ....
Love Katherine Johnson

18 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Service

Wayne contacting me the day before his visit and again on the morning to confirm the time. He arrived on time explained and completed the repair and now the alloy wheel is back to its best.

A great service.

23 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Excellent service and excellent end result on repairing a pair of scratched alloys. I would not hesitate to use this company again.

17 de março de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Service was good

Service was good. Timing was not

The only thing that let it down was not being notified of when the technician would arrive.

I basically lost a whole morning where I could have got things done.

If you can have something in place that gives the customer a time frame of when for example"Your technician will be there between 1:15pm and 3:15pm" for example would be great.

Thanks

24 de março de 2026
Opinião espontânea
logótipo da Automotive Repair Systems

Resposta da Automotive Repair Systems

Good Morning Mr Hughes,

Thank you for your feedback.

I know we have spoken directly on this matter but just wanted to confirm, as a business we run a all day appointment as our technicians will be our visiting multiple addresses within a day which can be scheduled up to the day prior to the repair. As such, their routes are not finalised until the night before to ensure we are working in the most efficient way.

We found in the past when we give customers time slots and the technician is held up due to traffic or delays on prior repairs, it causes our customers more upset which is why we changed this process and it has been successful so far.

However, our technician should have contacted you on the day with a estimated time of arrival so I will take this up with the technician and their manager today to ensure this does not happen again.

I am very happy to hear the quality of the repair was good and that the office was able to correctly advise you on the morning of the repair that it would be an afternoon appointment.

Kind Regards,
Sarah Lucas
Customer Service Manager

Classificada 5 em 5 estrelas

Excellent service

Rhys was excellent. The finished job is fantastic. He kept us informed on arrival time and gave me a call when the job was finished with aftercare advice.

23 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Cannot fault Adam Smith

Adam turned up on time, was very professional, courteous and cracked on with the job straight away. Also gave further advice regarding an issue with one of my alloys. Would definitely recommend.

19 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Dan Harrison attended

Dan Harrison attended my property. He was very polite and professional. The job was done in minutes. And the result! Omg! I can’t even tell where I ruined the alloy! The damage was quite a bit but he’s made it look spanking new! I’ve had my alloys done before a few months back but that dude didn’t do as good a job as this one. I was seriously gob smacked! Thank you Dan!

18 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Very Impressed

My experience was first class from start to finish. All staff were efficient, polite and helpful. Coupled with this, Peter Eaton did an absolutely outstanding job on my BMW, and all within a very timely manner. First class job all round. My car looks amazing. Thank you all very much indeed.

13 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Dan Harrison is very professional

Dan Harrison is very reliable and friendly, he explained the type of repair and what will be done before starting. Dan acted with care and professionalism, couldn't fault his work extremely happy with the end result.

11 de março de 2026
Opinião espontânea

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