I honestly cannot recommend Babipur highly enough. They stock the most beautiful things, but what really sets them apart is their customer service and communication. They are incredibly helpful,... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Babipur is my one stop shop for pretty much all things needed for my toddler. Not only are their ethics incredible and brands they stock so carefully chosen but their customer service is amazing which... Ver mais
Absolutely love Babipur and always recommend to family and friends! This is a lovely business, with great values at their core, who go above and beyond. They are reliable and always happy to help (and... Ver mais
My children have grown up and have truly loved toys, games, drinks bottles, clothes we’ve bought from Babipur. it’s a joy to return to Babipur now we have a granddaughter. So many wonderful, ethical... Ver mais
Informações sobre a empresa
Escrito pela empresa
Fair Trade Organic and ethical clothes skincare newborn gifts and toys. funky and stylish ethical shopping, bright and colourful clothes, lovely toys and gifts. Fair Trade Organic and ethical clothes skincare newborn gifts and toys. funky and stylish ethical shopping, bright and colourful clothes, lovely toys and gifts.
Informações de contacto
Reino Unido
- www.babipur.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent Customer Service
Came across Babipur just after my son was born and as I was looking for retailer to purchase Grimms products. My son is now 4 years plus. So after plenty of frugi, maxomorra, Grimms, plan toys products have been purchased we moved on to Patagonia. The jacket that we purchased for my son had some issues with the zipper - 5 months later. So I contacted the Babipur customer service team and Sion dealt with my enquiry. Little did I know that Patagonia offers a repair service which is only the best thing ever because the jacket was quite pricey. Babipur arranged for the postage cost for the item to be sent to them so that they can pass it to Patagonia and then no postage cost for the item to be returned to us too. So very happy with the service provided. Thank you so much Sion and Babipur!
Superb service
Superb service - ordered on Friday and received Monday.
Items received were well packaged using recyclable materials.
Excellent customer service
I only ordered a small item as a gift but the service received from this business was excellent. Anne did a great job in keeping me updated on progress. Highly recommended 👍👍
Ordered special items, so helpful
This is a really brilliant baby and children’s shop, full of interesting, natural and stylish products. The customer service is second to none, the staff helped me to order some special items that I was interested in, and they came through quickly, with updates along the way. I’m very pleased with products - unusual gifts for a new baby - and will continue to look at the website for ideas and inspirations.
Customer service beyond anything I could have expected...
So impressed with this company. I ordered my items on next-day morning delivery, but the parcel was delayed in transit for reasons unknown. Just one email later and Sion had arranged for duplicate items to be despatched immediately with a different courier - they arrived the following day. The delivery charge was also refunded as a goodwill gesture. Absolutely amazing customer care, such a fast response and a perfect resolution to the problem. Thank you so much - I'll definitely shop with you again.
Really great experience ordering a baby…
Really great experience ordering a baby carrier from Babipur, professional and quick communication from Anne, and really quick delivery. A great selection of products for babies, children and parents and a fantastic team to deal with.
Thank you.
Still not received parcel
Still not received parcel - it seems ridiculous to use a signed-for Royal Mail service for an order under £20 so that I have to take a day off work to wait in, and then the postman just leaves a card without ringing the doorbell! I can understand signing for high-value parcels but surely a Tracked 48 would be fine for most things - other companies seem to manage.
Brilliant customer service
Anne from the customer service team was so helpful and quick to respond. Great service!
A really wonderful range of products
A really wonderful range of products, all ethically sourced. The delivery times are speedy and the customer service and support are second to none. Great company, very glad I found them!
Wow I honestly have not come across…
Wow I honestly have not come across such fantastic understanding courteous polite customer service in all of my life. Nothing was too much trouble for my unfortunate predicament which was my mistake alone Anne & the team completely put my worries to bed within a single phone call. Thank you so much for all of your help my son loves his new bike. Regards Andrew Johnstone.
Love this shop
Love this shop! Repeat customer here and the staff are so helpful and generous with knowledge and time! 10/10!
Amazing!
Amazing! Such a gorgeous shop. Always a pleasure to order from and customer service is outstanding. Would recommend to anyone :)
A wonderful store with a large and quality selection
This is a fantastic store for high-quality wood toys, organic products and clothing brands, and Waldorf materials. I have purchased from them many times and they always ship very quickly and provide top-notch customer service. I highly recommend them! 😊
Brilliant and speedy service
Brilliant and speedy service, will definitely be using again.
Excellent service
Excellent service, to be honest it was above and beyond any expectations. Highly recommend and will absolutely be returning (yet again)
Great shop
A fantastic website! Great selection of products - I know these are originals and safe.
A lovely site run by friendly, professional people!
1. A really uplifting online 'shop'. A good feel to it. Positive + jolly. Quality items.
2. Excellent customer service. No robots only kind, helpful humans.
Top notch customer service
I’ve always experienced great customer service from babipur in the years I’ve been shopping with them. They are always more than happy to help but this time Anne has surpassed what anyone could expect in the world of customer service. She helped me track down and sort out a lost item from a different company (a spare part for a toy which Babipur stock).
I am so impressed and grateful.
I only wish everyone cared about their customers as much as you do.
Thank you.
Brilliant customer service
One of the items got damaged in transit. I contacted the customer services team and they immediately sent a replacement - I can't ask for anything more than that! Very helpful 🙂
reliable and good
I have bought repeatedly from babipur. Nice high quality products and great customer service.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








