Always such pleasure in receiving your beautifully packaged parcels

Beautiful products I love them ,
First class service and the presentation and little letter inside was a lovely personal touch,
Prompt customer service ,
I also had the advent calendar for Christmas and it was amazing ,
I wanted to thank them personally.
Highly recommended.

Excellent service, beautiful product

Great products and swift service

Very expensive for what it’s I’m very disappointed the size of each product is tiny…,. I know is listed on the website but come on 🥴🥴🥴🥴

Very good service, and products.

Quick delivery, driver helpful, thank you

Beautifully packed gorgeous products.

Only complaint is length of time for delivery from DPD who sent three notifications of delivery day/times but failed to turn up. After that it only showed that the item was in their depot before it was finally delivered. Good thing I ordered ahead for this birthday present.

Great customer service ! So friendly and helpful. I emailed on a Saturday and was surprised to hear back the same day. Hermione was so helpful

Recent experience disappointing
Having read the more recent reviews, January 2026 and December 2025, quite a few people gave a 1 star review. I like to add my experience here as well and why a 2 star review will be given by me. I had a recent order where one content of the gift box was missing. The Bamford team did respond quite swiftly and arranged for new gift set to be send to me, which was very much appreciated. Another order I placed on the 10.12.26 and only after several email exchanges later the parcel was delivered yesterday, 26.01.26. Only to find out that half the order was only send to me. So I called to cancel that half of the order which was swiftly dealt with by the Bamford customer team. I was told that there was a computer / warehouse issue which caused a lot of the delays. I hope this can be sorted as it is a shame to give only such low rating. As stated by others the packaging is exaptational when it does arrive. I cancelled the rest of the order as i didn't want to wait and chase up on that item for another unknown time.

Beautifully packaged . Bought as a birthday gift

Delivered on a timely matter and an excellent product

A birthday spa gift arrived the next day. Excellent service.

I am a big fan of Bamford; I really like the style and quality of the fashion.
As I live in Switzerland (and don't visit our friends in the Cotswolds regularly), I placed my first order for the cosmetic products that I particularly appreciate.
However, I was very surprised and, above all, disappointed that I couldn't order my favourite fragrance as a room fragrance (Geranium diffuser). "Unfortunately, under new regulations, we can not ship this diffuser to Switzerland". Only available for order within England... but hopefully that will change soon?
Kind regards,
Monika Curjel

I ordered and paid for a scarf which was shown as in stock.
It was not in stock and you had to refund me.
A bit disappointed

Good quality liquid soap but the aroma never to my nostrils lives up to the description!!

Love the products and the brand

Loved all the sale items that I ordered. The only issue is that two soaps were missing and I was still charged for them. I contacted customer service and they took care of it.

Great service and lovely products at what are very good prices given the January sale. Super fast delivery, thoughtfully packaged.

Delivered very promptly indeed