Bare Minerals Opiniões 

359
TrustScore: 3.5 em 5

3,5

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I wish there was provision for a zero star rating That would have been my honest rating of the ageless face cream It gave me horrible reaction ,itchy facial rashes that were similar to ring wo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Lovely products. Especially skin longevity. It's smooth, my face feels nourished and it has a beautiful scent. It's my absolutely favourite face cream. Easy to order and delivered in the time I w... Ver mais

Classificada 5 em 5 estrelas

Love bare minerals powder foundation, it doesn’t feel heavy at all and provides good coverage. Recently got another great deal on foundation and brush set direct on their website. Purchase has been di... Ver mais

Classificada 5 em 5 estrelas

I was very impressed that Michelle picked up on my emails, after speaking with me earlier in the day. Her help with my problem was greatly appreciated. Hopefully third time lucky my parcel will arr... Ver mais

Informações sobre a empresa

  1. Fábrica de cosméticos

Escrito pela empresa

Clean is in our genes. After pioneering the skin-friendly makeup movement in 1995, our makeup still does more than most. With Mineral-powered formulas that are naturally calming, balancing and protective, our clean beauty lineup proves our rule: beauty should feel as good as it looks.


Informações de contacto

3,5

Aceitável

TrustScore: 3.5 em 5

359 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 70% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,5

Todas as opiniões

(359)

24 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 5 em 5 estrelas

New customer to "Bare Minerals" and…

New customer to "Bare Minerals" and have found their customer service really helpful, quick to reply and respond to my query. Have been using the powder foundation for a few weeks now and I am finding it really good - in fact have just bought one for my daughter too!

28 de abril de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Vicky in customer service was…

Vicky in customer service was exceptionally efficient and I was thrilled with my discount for an order that had accidentally been cancelled due to an IT issue on Bare Minerals' end. Thank you!

27 de abril de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Shocking!!

placed an order before Christmas, still not arrived and still no response to emails but they have quite happily taken my money.

6 de março de 2022
Opinião espontânea
logótipo da Bare Minerals

Resposta da Bare Minerals

Dear PD,

We are sorry to hear you have still not received your order.

Please kindly contact us on customerservice@bareMinerals.co.uk with your order number so we can assist you. Alternatively, you can give us a call on 0800 652 3362.

We are looking forward hearing from you and helping with your query.

Kind regards,

Your bareMinerals Team

Classificada 5 em 5 estrelas

Outstanding customer service

Stephanie displayed a high level of professionalism in dealing with my lost parcel.She was very friendly, knowledgeable and helpful.It was a great pleasure to be assisted by her.She sent me a replacement product after investigated what occurred with my initial parcel.Many thanks again for your input and effort.

28 de fevereiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Customer Service

My package was mis delivered by Royal Mail, I reported this to Bare Minerals who investigated promptly . I was kept informed of progress , in the end BM posted me a replacement . Customer Services were extremely good (as are the products) and I would have every confidence in shopping with them in the future .
LM

22 de fevereiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Great advice!

I emailed into BM asking for shade advice and they were excellent. I actually already guessed myself and bought golden ivory which was then what they recommended and it’s perfect. Thank you!

18 de fevereiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Customer Service Support

I had a query over the availability of a foundation product I've been using for several years. My email was responded to quickly and the information provided was useful and informative from a knowledgeable colleague. Excellent and speedy customer service, many thanks.

15 de fevereiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

I wanted to purchase a product and I…

I wanted to purchase a product and I was given a discount code which I had to apply at checkout but every time I put the code in it would not accept it.
So I contacted Customer services by email and finally by phone, a lovely lady by the name of Stephanie guided me through the process to solve the issue, which was a success and I finally managed to purchase the product I wanted.
They’re always very helpful and obliging,
also I returned a product which was not suitable and they refunded me straight away.
I highly recommend Bare Minerals and their products which are to a high standard and cruelty free.

28 de janeiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Client Service

When contacting the Client Service department (regarding the delivery of my purchase), they were extremely helpful and provided the details I was after in very short time.
thank you,

14 de janeiro de 2022
Opinião espontânea
Classificada 4 em 5 estrelas

Great customer service

Unfortunately I recently had a parcel lost by Royal Mail. Bare Minerals and their team, especially Katia, were so helpful and efficient to rectify the situation. I love Bare Minerals as a product, and this experience is the reason why I will continue to use them. Fantastic customer service.

23 de dezembro de 2021
Opinião espontânea

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