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BARÚ Opiniões 

323
TrustScore: 4.5 em 5

4,7

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Schneller Versand Tolle Produkte Super Preis Leistung Und persönlicher Gruß auf dem Versandkarton Great!

Classificada 5 em 5 estrelas

Bedankt voor de snelle levering en de mooie verpakking….. echt persoonlijk met de eigen naam erop dit is de eerste keer sins wij online bestellen. wij hebben Baru een hele tijd geleden leren kennen. M... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I discovered their marshmallows via a sample another company included in their package (clever thinking ☺️). I liked it so much I placed an order immediately. It was delivered very fast (the next d... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

We wouden graag jullie producten uittesten na vele positieve reacties. Vlot te bestellen, snelle levering. We hebben 2 smaken genomen om mee te starten, het enige teleurstellende was dat we hierdoor... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de chás
  2. Chocolate artesanal
  3. Loja de chocolates
  4. Buffet de doces e sobremesas
  5. Mercado de chá

Sobre BARÚ

Escrito pela empresa

Welcome to Diepenbeek, Belgium, where Gunther & Maarten whip up tasty treats bursting with authentic flavour! ✨ What emerges from their bubbling brains? Only the most wondrous and delicious bites and drinks! Fluffy chocolate marshmallows with delicious toppings, chocolate bars with wonky flavours and decadent hot chocolate & chai.

We want to create our wonderful bites and drinks in the most sustainable way. We focus on socially inclusive and local manufacturing, short supply chains and eco-friendly packaging. With each delicious nibble or sip, you’re supporting positive change! 💚

Visit our webshop or follow us on social media to see new flavours and seasonal specials.

Welcome to the whimsical world of BARÚ!

Escrito pela empresa

From our small studio in Diepenbeek, Belgium, we craft lovely lattes & magical marshmallows designed to delight. ✨ What started in the bubbling brains of Gunther & Maarten has grown into a colourful universe of feel-good treats: spiced chai, creamy matcha, cosy pumpkin spice lattes, fluffy chocolate-covered marshmallows & dreamy hot chocolates. 😋 At BARÚ, we're on a mission to spark joy – one bite, one sip, one smile at a time. That’s why we only create what truly wows us. If it doesn’t feel 100% magical, it doesn’t make the cut. We proudly work with local & socially inclusive partners, keep our supply chains short, and pack your treats with care - and conscience. Because sweet moments should also make the world a little sweeter. 🧡 So go ahead, treat yourself. Escape the ordinary. Welcome a moment of wonder.

Informações de contacto

Treat yourself to something sweet! 😋

Delicious chai & matcha, yummy marshmallows and hot chocolates await!

4,7

Excelente

TrustScore: 4.5 em 5

323 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(323)

157 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Quick delivery

Quick delivery, personalized box and well packed.

27 de outubro de 2025
logótipo da BARÚ

Resposta da BARÚ

Hi Eve, thank you for the lovely review! 😁

Sweet greetings,
Liezl - BARÚ

Classificada 5 em 5 estrelas

perfect experience

perfect experience

28 de agosto de 2025
logótipo da BARÚ

Resposta da BARÚ

Hi, thank you for the lovely review! 😊

Sweet greets,
Liezl - BARÚ

Classificada 5 em 5 estrelas

Heel lekker

Heel lekker. Snelle levering.

28 de agosto de 2025
logótipo da BARÚ

Resposta da BARÚ

Hey Jaak, dankjewel voor je leuke review! Enjoy! 😊

Zoete groetjes,
Liezl - BARÚ

Classificada 5 em 5 estrelas

Love the matcha

Love the matcha

24 de agosto de 2025
Opinião espontânea
logótipo da BARÚ

Resposta da BARÚ

Thanks so much for your lovely review, we love to hear it! Enjoy! 💚

Sweet greetings,
Liezl – BARÚ

Classificada 1 em 5 estrelas

QUE DU SUCRE

Premier ingrédient dans la liste: sucre puis sirop de glucose. Ça explique pourquoi ce matcha est autant sucré! C’est vraiment dégueulasse, on ne sent même pas le vrai goût du matcha. Dommage, je ne rachèterais pas

1 de agosto de 2025
Opinião espontânea
logótipo da BARÚ

Resposta da BARÚ

Hey! Thank you for taking the time to share your feedback. We're sorry to hear that our Matcha Latte wasn't what you expected.

Our blend is intended as a sweetened matcha latte mix – not a traditional, ceremonial-grade matcha. As mentioned on our packaging and website, it contains 9% matcha powder and is designed to be enjoyed with (plant-based) milk for a quick, creamy, and accessible matcha experience at home.

We completely understand if you were looking for a more pure, unsweetened matcha, and we're sorry for any confusion. If you have any questions about the product or would like help finding something more in line with your taste, feel free to get in touch – we're happy to help.

Sweet greetings,
Liezl - BARU

Classificada 1 em 5 estrelas

Geen service

Ze houden hun beloftes niet en als je met de klantendienst contact opneemt sturen ze je simpelweg wandelen

24 de julho de 2025
Opinião espontânea
logótipo da BARÚ

Resposta da BARÚ

Hoi Johan,

Wat jammer om te lezen dat je ontevreden bent over je ervaring met onze klantendienst. We proberen altijd vriendelijk en correct te communiceren, ook wanneer we ons aan bepaalde voorwaarden of policies moeten houden.

Onze kortingscodes moeten tijdens het afrekenen worden ingevoerd. Zoals vermeld in onze algemene voorwaarden en FAQ kunnen we die helaas niet met terugwerkende kracht toepassen – ook al zouden we dat soms graag doen.

We vinden het belangrijk dat elke klant op een eerlijke manier wordt geholpen en betreuren het dat je dit anders hebt ervaren.

Zoete groetjes
Liezl - BARU

Classificada 5 em 5 estrelas

Amazing

Great product, the chocolate powder is divine, ordered in afternoon and already got it the next day on a Saturday with my name on the box. I never write reviews but this one was well deserved. Order here!

12 de julho de 2025
Opinião espontânea
logótipo da BARÚ

Resposta da BARÚ

Hi Laurent! Wow, thank you so much for this great review, it truly made our day! 😁 So happy you enjoyed it.

Sweet greets,
Liezl - BARÚ

Classificada 5 em 5 estrelas

ALWAYS PERFECT

It's now the third time I order on their website and it's always a perfect experience. The order arrive super quickly, and love their classic chai latte prep. Always a pleasure. Keep up the good work

2 de julho de 2025
logótipo da BARÚ

Resposta da BARÚ

Hi Elle, we’re so happy to hear this! ☺️ Thank you for the support, and enjoy your sips!

Sweet greets,
Liezl - BARÚ

Classificada 5 em 5 estrelas

Top!

Top producten en een top service!!!!

2 de julho de 2025
logótipo da BARÚ

Resposta da BARÚ

Hey Ilse, dankjewel voor je leuke review! Enjoy! 😁

Zoete groetjes,
Liezl - BARÚ

Classificada 4 em 5 estrelas

I was hoping to get the free scoop…

I was hoping to get the free scoop advertised on Instagram but unfortunately it was a huge box with just one container of matcha inside (as per my order).

30 de junho de 2025
logótipo da BARÚ

Resposta da BARÚ

Hi Katie, thanks for your review. We're very sorry to hear that you didn’t receive the free scoop as expected. The good news is that from now on, the scoop is included with every order, so you’ll definitely receive it with your next one! ☺️

Sweet greets,
Liezl - BARÚ

Classificada 5 em 5 estrelas

Tevreden klant

Snelle levering. Reeds de tweede bestelling die ik hier plaats.
Ben heel tevreden over de spiced- en vanille chai latte!

14 de junho de 2025
Opinião espontânea
logótipo da BARÚ

Resposta da BARÚ

Hey Bronwen,

Dankjewel voor je toffe review! Geniet ervan! 😄

Zoete groetjes,
Liezl - BARÚ

Classificada 5 em 5 estrelas

Top produkt

Zeer snelle levering in een gepersonaliseerde doos. Cacaopoeder van uitstekende kwaliteit in een brede gamma en Belgisch !!
Voor herhaling vatbaar.

6 de junho de 2025
Opinião espontânea
logótipo da BARÚ

Resposta da BARÚ

Hi Roseline, heel erg bedankt voor je fijne review! Geniet ervan! :D

Zoete groetjes,
Anne - BARÚ

Classificada 1 em 5 estrelas

Its fake matcha

Its fake matcha, it isn’t supposed to be like this. I’m never buying something from Here again!😡😡😡😡

14 de maio de 2025
Opinião espontânea
logótipo da BARÚ

Resposta da BARÚ

Hi there,

Thank you for taking the time to leave a review. We're really sorry to hear that our Matcha Latte didn't meet your expectations.

Our blend is a matcha latte mix designed for quick and creamy preparation with (plant-based) milk – not a traditional ceremonial grade matcha. We describe it clearly on the packaging and our website as a sweetened latte preparation with 9% matcha powder. It's crafted to be a delicious and accessible way for people to enjoy a creamy matcha experience at home, not a pure matcha tea.

We totally understand if you were expecting something else, and we're sorry for any confusion. If you have any other questions about the product or need help choosing something closer to your taste preferences, feel free to reach out. We're happy to help!

Sweet greets,
Anne - BARÚ

Classificada 5 em 5 estrelas

Just good!

Great taste. Fast delivery.

28 de abril de 2025
logótipo da BARÚ

Resposta da BARÚ

So happy to hear! Enjoy. :)

Sweet greets,
Anne - BARÚ

Classificada 5 em 5 estrelas

Excellent product, quick delivery!

Excellent product and extra quick delivery. Even came with a treat! Will definitely order again.

10 de maio de 2025
Opinião espontânea
logótipo da BARÚ

Resposta da BARÚ

Hi Teresa, thank you for your kind review! Enjoy your treats!

Sweet greets,
Anne - BARÚ

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