baslerbeauty IE Opiniões 26

TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

I purchased a hair balm but received conditioner. After finally speaking with the support, it turns out that the balm is conditioner. I am not sure why would they classify a hair balm (styling)... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Would give 5 stars if delivery had been a bit quicker. Took a little bit longer to arrive than I expected, but no complaints otherwise. Original products, much less expensive than elsewhere. Well pack... Ver mais

Classificada 4 em 5 estrelas

I finally received an email this morning after one more review assuring me that my package would be shipped today by DHL.I think an investigation has been underway properly. I immediately replied t... Ver mais

Classificada 5 em 5 estrelas

The order arrived quickly, everything was as described, good quality products. I got a free sample (I could choose if I want it) and received a discount voucher with my order, which I was very happy a... Ver mais

Informações sobre a empresa

Escrito pela empresa

The range in this online shop offers products for hair care, cosmetics and hairdressing supplies. You will find professional hair care products in professional quality at attractive prices.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

26 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 4 em 5 estrelas

Updated review

I purchased a hair balm but received conditioner. After finally speaking with the support, it turns out that the balm is conditioner.
I am not sure why would they classify a hair balm (styling) as a hair conditioner (wash).
It created unnecessary confusion, and now I have a product that I didn’t want. - this is the only reason I’m giving it 4*.

Regardless, it’s a great website, was easy to navigate it, and I’m happy with the products I wanted. I will most probably purchase from them again, but will make sure this time to read every bit of text.

Thank you.

22 de abril de 2026
Opinião espontânea
logótipo da baslerbeauty IE

Resposta da baslerbeauty IE

Thank you very much for the information you provided. Unfortunately, we are unable to confirm receipt of a message sent from the email address you provided. Please feel free to try again at service-team@basler-beauty.de. If you have any further questions, our customer service team will be happy to assist you. The basler-beauty Team

Classificada 5 em 5 estrelas

Happy customer

Happy to have received my order. Quality and value added to this positive experience. Thanks for the mini testers.

9 de fevereiro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Great value.

Would give 5 stars if delivery had been a bit quicker. Took a little bit longer to arrive than I expected, but no complaints otherwise. Original products, much less expensive than elsewhere. Well packaged. Responded quickly to my email query regarding dispatch. I would definitely order again. Great value. Recommend.

29 de janeiro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Many thanks for your investigation

I finally received an email this morning after one more review assuring me that my package would be shipped today by DHL.I think an investigation has been underway properly. I immediately replied to thank them, but unfortunately, as has happened several times before, the email was not delivered. (Attached a copy of the undelivered message)
This message was automatically generated by the email software.
A message you sent could not be delivered to one or more of its recipients. This is a persistent error. The following address(es) could not be delivered:

22 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Good service.

The items I ordered arrived well-packaged and in good condition. DHL and AnPost handled the shipment. I placed my order on December 8, 2025, and my parcel arrived on December 12, 2025. I am satisfied with the service provided.

12 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Pictures dont match products and no customer service

Package delivered and the gift set I bought was not sent as per the website and description in a gift box and instead was sent as individual items not suitable for gifting. I was disappointed and emailed the company -my email bounced back saying the email didnt exist so I filled out the contact form in their site and have still heard nothing.

5 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Prices are fantastic

Easy to order. Bought perfume & gift set at a fantastic price. Delivery was fast & delighted with the products. Would definitely recommend.

18 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Excellent service
Having read the reviews I was a littke hesitant to order..but have used BaslerBeauty 3 times now recently and have had no issues with delivery etc..
I highly recommend this service and love their prices.

1 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Thank you

Thank you. One of the best shop. Excellent service. Original products, reasonable prices, well maintained , fast delivery.

16 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Reliable and good quality

The order arrived quickly, everything was as described, good quality products. I got a free sample (I could choose if I want it) and received a discount voucher with my order, which I was very happy about. No unnecessary packaging, no plastic (apart from the strings around the parcel).

10 de novembro de 2025
Opinião espontânea

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