★★★★★ Excellent service from Bathroom Takeaway! The online dashboard was really easy to use and navigate, and all of our items arrived within the week, well packaged and delivered by a reall... Ver mais
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Leia as opiniões dos outros
Constantly chasing an order which seems to have been split into different deliveries on different days (it’s only 5 items) it’s been a week since ordering and I am still waiting on a shower screen. B... Ver mais
I visited the Minworth Showroom on Friday 25th Sept 2026. I was greeted by the very friendly and knowledgeable Nathan. We went through the project i am planning and we managed to cover all the items o... Ver mais
This review is for customer experience, as I have only just had the radiators fitted so cannot comment on durability. I was very impressed with this company and have ordered twice from them. Both o... Ver mais
Informações sobre a empresa
Sobre Bathroom Takeaway
Escrito pela empresa
We’re an online bathroom retailer with stores in Manchester, Lincoln and Minworth! Our goal is to offer real bathrooms at unbelievable prices with no gimmicks. With a huge range of Bathroom Suites, Showers, Radiators and more, all at some of the best prices online, we make creating your dream bathroom affordable. Plus, we offer free standard delivery on orders over £399!
At Bathroom Takeaway, we’re passionate about bathrooms and our quality customer service. That’s why we back our products with solid guarantees and a 30 day money back promise.
Visit us online or in store and discover how easy it is to transform your bathroom for less./
Our Promises
Escrito pela empresa
- Product Guarantee
- We're so proud of the quality of our products that we're delighted to offer a 100% satisfaction guarantee! Our product guarantees ensures greater peace of mind when purchasing our products.
- 30-Day Money Back Guarantee
- If for whatever reason you're not satisfied, we will provide a full refund within 30 days of receipt. Just make sure the item is unused, in its original packaging, and in a resaleable condition.
- Price Guarantee
- We guarantee the best prices around. We're so confident that we'll match any like for like quotation from any other UK supplier.
- Free Delivery over £399
- We offer free standard delivery on all orders £399 or more to UK Mainland.
- Social Media
- Follow our socials to keep up to date with our latest offers, product launches, competitions, and news.
Informações de contacto
Unit 16 Floats Road, Roundthorn Industrial Estate, Wythenshawe, M23 9LJ, Manchester, Reino Unido
- 0333 305 8200
- customer.services@bathroomtakeaway.com
- www.bathroomtakeaway.com
4,5
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 89% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Expert advice available before placing…
Expert advice available before placing order. Item arrived quickly and looks good (tubular radiator). I recommend using this company.
8 de julho de 2026
Radiator arrived on time in good…
Radiator arrived on time in good condition. No complaints.
2 de fevereiro de 2026
Very helpful and pleasant staff
Very helpful and pleasant staff. Everything was taken care of, right down to loading it very carefully into my car.
10 de julho de 2026
Very happy with the service I received…
Very happy with the service I received from the order process through to the delivery service, the panel seems to be of good quality, very well packaged and the delivery service was excellent thank you very much 👍
13 de julho de 2026
Staff was very helpfully behind counter…
Staff was very helpfully behind counter found whdtvi was looking for
8 de julho de 2026
Very fast delivery but one item missing…
Very fast delivery but one item missing .phoned and they sorted it straight away
7 de julho de 2026
The ordering process was seamless and…
The ordering process was seamless and when I had any queries Jack in Customer Service was superb. Highly recommend the company nothing is too much trouble. Excellent products and great value. Thanks again Jack.
7 de julho de 2026
Opinião espontânea
Not herd anything about the delivery…
Not herd anything about the delivery yet other than it’s on its way and tracking number doesn’t work
10 de julho de 2026
Resposta da Bathroom Takeaway
Good Afternoon Andrew,
Thank you for your review.
I am sorry to have seen your review.
I can see that you raised your order 09/07/2026 which was dispatched the next working day 10/07/2026.
On 10/07/2026 we sent an email to the email address on the order stating that the order had been dispatched, along with the tracking reference and the courier it had been sent with.
I have checked the couriers tracking site and it does bring up the details of your order.
Looking at the tracking information it does show that your order missed scans and was not scanned until the day of delivery.
We will be investigating this with the courier to try and understand what happened with your case in order to limit further instances of this happening again.
Please accept our sincerest apologies for the inconvenience and any delays caused.
Kind regards,
- Bathroom Takeaway
The first item arrived damaged and they…
The first item arrived damaged and they insisted I make a new order and pay again for the shower tray and then the second delivery was “lost” and no one called me from either DX couriers or from Bathroom Takeaway. I am now out of pocket by £500 and being held up on my project which has cost me £250 a day in labour and I have no shower tray coming in the near future. I will never order from bathroom takeaway again. Very unprofessional
7 de julho de 2026
Resposta da Bathroom Takeaway
Good Afternoon Raphael,
Thank you for your review.
I am sorry to have seen your review.
I can see that you raised your order 23/06/2026 which was delivered 25/06/2026.
You contacted us 05/07/2026 to advise us that the item was damaged. We recommended that as we required the item to be collected before we could issue a replacement, ordering a replacement would be the quickest option.
On 07/07/2026 you ordered your replacement which was sadly lost in transit. As we require the courier to investigate lost parcels, we were unable to send a replacement until their investigation was completed, which resulted in us issuing a refund.
While we appreciate that this was disappointing, we do recommend that fitters are not booked until you have received the goods and that the goods have been fully checked over.
We sincerely apologise for the delays and will investigate this further with our courier to see what improvements can be mate to limit this from happening again.
Kind regards,
- Bathroom Takeaway
Very good service
5 de julho de 2026
All issues dealt with and resolved promptly
Had technical issues with delivery but James managed to provide a suitable resolution and went above and beyond in his duties.
Greatly appreciated and highly reccomended ✅️
7 de julho de 2026
5 star service
After reading terrible reviews some months ago I called bathroom takeaway & spoke with Lesley & raised my concerns.
Well I shouldn’t have worried. I have had the best service & more.
For each of my enquires I have received full attention & an excellent service & have already recommended to others & will continue to do so & use them for my projects where possible.
10 de julho de 2026
Opinião espontânea
Quick delivery and able to speak to a…
Quick delivery and able to speak to a human being
8 de julho de 2026
Good value plumbing supplies
Easy website, keenly priced and good delivery. Would definitely use again.
7 de julho de 2026
Called up an advisor who was extremely…
Called up an advisor who was extremely helpful placed the order & it arrived in super fast time product quality looks good can’t wait to try it out 👍
7 de julho de 2026
Unfortunately the toilet was smashed to…
Unfortunately the toilet was smashed to pieces upon delivery.
After speaking to customer services they offered a refund or replacement, which isn't very helpful when I've paid for a plumber for the day and now I've got to pay him again when the replacement toilet arrives.
3 de julho de 2026
Resposta da Bathroom Takeaway
Good Morning Chris,
Thank you for your review.
I am sorry to see your review
I can see you contacted us 07/07 to advise us that sadly part of your order was damaged in transit.
Due to a misunderstanding with a new member of staff, the wrong part was dispatched to you.
You contacted us again 10/07 to say that it was not just the part that was damaged, but the entire item, which we again replaced immediately for you.
We state in our terms and conditions that we are unable to cover plumbing costs associated with delays as we highly recommend ensuring the goods are received and checked over before booking plumbers.
We are sorry for any delays caused by the courier damaging the goods and we will investigate with the courier as to how this happened in order to limit this from happening in the future.
Kind regards,
- Bathroom Takeaway
ordering was easy and im really pleased…
ordering was easy and im really pleased with the product, not been fitted yet.
7 de julho de 2026
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