Bathshop321 Opiniões 

3692
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Everything was efficiently dealt with and delivery timescale was better than I had expected. The only downside which I guess Bathstop had no control over was the toilet seat was delivered by DPD in da... Ver mais

Classificada 3 em 5 estrelas

Mixed review!! This screen was bought to replace one previously installed, this was the closest match I could find. It wasn’t easy even for a professional bathroom fitter to follow the instructions... Ver mais

Classificada 5 em 5 estrelas

First class service from Bathshop321. I was contemplating the purchase of a sink / worktop but needed specific measurements to ensure the unit would fit. I sent an email to Bathshop321 and received... Ver mais

Classificada 5 em 5 estrelas

☺️ We are very happy! A complete new bathroom at a very reasonable cost. Everyone at Handforth were so good - helpful, pleasant and a joy to deal with. Particularly Cath and Jill who went to gr... Ver mais

Informações sobre a empresa

  1. Loja de acessórios para casas de banho
  2. Renovação de casas de banho
  3. Loja de bricolage, casa e jardim

Sobre Bathshop321

Escrito pela empresa

Bathshop321 is a family-run UK business offering a wide selection of bathroom suites and products for sale online including baths, toilets, basins & sinks at the best price possible prices.

We are The UK's Best Value Bathroom Shop.

We supply thousands of quality well priced, quality bathroom suites every month from market leading brands and help customers to design and choose products for standard bathrooms, wet rooms, compact & small bathrooms, en-suites as well as complete bathroom solutions.

Our Bathroom products come in a variety of styles including modern & contemporary suites, L and P shaped shower baths, corner, whirlpool and double-ended baths. We also have a range of accessories including wetroom & bath panels, concealed cisterns, taps, shower enclosures, vanity units and basins, bathroom heating and furniture.

Established in 2009, our underpinnings stem from over 40 years of experience in supply and manufacturing of stylish and affordable bathroom suites and accessories.

Our dedicated team of bathroom experts are on hand 5 days a week to ensure you buy the right bathroom products for your project; this is reflected in our ‘Rated Excellent’ Trustpilot score.

Just call 0330 053 6040 to speak to one of our friendly and knowledgeable UK team members..

*Subject to Terms and Conditions.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 75% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(3692)

32 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Don't keep their word

From my recent experience I cannot recommend this company. I bought a shower screen from them and when fitter saw it he told the it was the wrong size. I contacted the company and they agreed to collect it even though it was 30 days from date of delivery but only by a few days. I thought great, a co that cares about its customers and will be flexible to help. However, next day they emailed me and reneged on their promise which is very bad business practice. I would advise people to be very wary of buying from them and there are many other bad reviews on here and I wish I'd read them before buying the item.

19 de abril de 2024
Opinião espontânea
logótipo da Bathshop321

Resposta da Bathshop321

Hi Anthony, thank you for taking the time to leave us a review. We apologise for the initial error for which we did apologise profusely.
You bought the wrong item -this was your mistake. We did also offer to refund the item should you return it yourself which is in addition to your statutory rights. I feel you are being a little negative to then give a company 1* for adhering to our T&C's and your statutory rights.

Classificada 5 em 5 estrelas

Really good

Really good, competitively priced for good quality items, had most things we needed to takeaway and the rest was delivered quickly, very accommodating delivery guy, can't praise him or the company enough

23 de março de 2024
logótipo da Bathshop321

Resposta da Bathshop321

Thank you very much for a great review. We're pleased you are pleased!!

Classificada 5 em 5 estrelas

Had the pleasure of using Bathshop321 a…

Had the pleasure of using Bathshop321 a few times over the years and the service is exceptional, Always deliver on the goods required with Excellent Customer Service. Well done Team👍

30 de março de 2024
logótipo da Bathshop321

Resposta da Bathshop321

Thank you very much - we're glad you are pleased with our service

Classificada 5 em 5 estrelas

Great showroom ( but very cold ) Cath…

Great showroom ( but very cold ) Cath helped us sort a full bathroom, she was very helpful & couldn’t do enough for us. Delivered on time but one item was missing, contacted Cath and the item was delivered the following day.

16 de março de 2024
logótipo da Bathshop321

Resposta da Bathshop321

Thank you very much for your feedback. We apologise for the temperature in the showroom - we agree, it does get very cold in there in winter months... come back and see us in Summer, its positively tropical.

Classificada 5 em 5 estrelas

Bath Waste

The Staff at Bathshop 321 were very helpful, I was after a bath waste, I Was not sure which one would fit to my Trap. So they got in two for me to look at, Which was very helpful, The price was Great. Thanks to all the staff at bathshop.

11 de março de 2024
Classificada 1 em 5 estrelas

I bought a new bath from Bathshop321.com

I bought a new bath from Bathstore321.Com and the first thing is that they failed to delivery when stated on 2 occasions....this meant I paid for a builder to do the work with no bath to fit.
However, that was the start of my issues. When the was put in position it was evident that the bottom was extremely narrow so I contacted them to swap it over with something a little larger. However, because I had by this time thrown away the original box the company have refused to accept it back, even though I wanted to buy another bath from them! This is against the Consumer Protection Regulations of 2013 as packaging is not covered within the legislation.
Poor service all round and not a company I could in all conscience recommend to others.

4 de março de 2024
Opinião espontânea
logótipo da Bathshop321

Resposta da Bathshop321

Thank you for taking the time to leave your feedback.. we strongly advise that you receive the items before you book tradesman - that being said I do apologise that you did not receive your item in a timely manner this is very frustrating. The measurements of the bath were available prior to your purchase. We cannot take items back which are not suitable for re-sale - completely removing packaging makes it unsafe for onwards transport and also not suitable to be sold to another customer.
I am sorry for the situation but it is not something that we can assist with further.

Classificada 5 em 5 estrelas

Worth It!

I’ve been browsing the bath shop website which helped a lot with thinking, but when it comes to ordering- call them up or better yet visit the shop! The team are knowledgable, friendly, and will cut through problems. I’ve had great customer service, good communication, and they’ve made it much easier to wrap my head around my very small bathroom!

19 de fevereiro de 2024
logótipo da Bathshop321

Resposta da Bathshop321

Wow! Thanks so much for your kind words. We pride ourselves in helping customers - whether over the phone or in the showroom and I'm glad we were able to help.

Classificada 5 em 5 estrelas

A good company to deal with

Good service, good value, helpful staff and a good purchasing experience. We purchased a new shower which we had seen on their website. We visited the showroom at Cheadle and were attended to by a very helpful lady who guided us through available options. We could have had the item delivered but as the depot is close to our home we chose to collect it from them. The whole experience was smooth and easy and we would definitely recommend this company.

13 de fevereiro de 2024
Classificada 5 em 5 estrelas

politeness

we travelled to your store saturday morning to be met there by a very pleasant young lady named Cath who guided us to the area which we required and told us all about the fitting and said it could be delivered to our premises on the tuesday which suited us fine thank you

3 de fevereiro de 2024

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