Bear's Brownies Opiniões 445

TrustScore: 4.5 em 5

4,6

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Classificada 5 em 5 estrelas

Excellent company. I placed 2 orders 20 mins before cut off time and both were delivered to separate addresses the next day. The recipients adored the brownies. I will definitely be ordering from Bear... Ver mais

Classificada 5 em 5 estrelas

My son ordered a box of mixed Gluten Free Brownies for Mother’s Day. What a treat! Beautifully boxed and presented. The brownies themselves are truly excellent- soft, rich, gooey and gorgeous. We will... Ver mais

Classificada 4 em 5 estrelas

Can’t vouch for the taste, but they look really good courtesy of a photo from one of my DiLs! I do think you should warn customers that DPD says the delivery is from Rachael’s Kitchen : for 24 hours... Ver mais

Classificada 5 em 5 estrelas

First rate, packaging excellent, delivery spot on, and above all the brownies are something else. Melt on the tongue almost, simply delicious. Go for it, you won't be dissappointed. Ken Holland

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4,6

Excelente

TrustScore: 4.5 em 5

445 opiniões

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 1 em 5 estrelas

Terrible Delivery and Customer Service!

I had ordered the Bear's Brownies, "Brew and Brownie" package to be delivered to my son who is at University in Edinburgh. It was ordered on the Wednesday for delivery on the Saturday, his birthday! The company advertise next day delivery, but the package wasn't delivered the following Monday lunchtime. This was only after I had contacted the company to cancel the order! They insisted that even though their brownies, that were not vacuum packed and had been lying in the back of a van for 72 hours were perfectly delicious to eat!!! They refused any recompense!

6 de março de 2026
Classificada 5 em 5 estrelas

Great present !

Great communication, packaged lovely, tasted lovely, my friend was chuffed to receive these brownies as a surprise bday treat!!

16 de março de 2026
Classificada 5 em 5 estrelas

Excellent company

Excellent company. I placed 2 orders 20 mins before cut off time and both were delivered to separate addresses the next day. The recipients adored the brownies. I will definitely be ordering from Bear's Brownies again . Thank you.

5 de março de 2026
Classificada 1 em 5 estrelas

Bad experience with the courier has made this not worth it

I ordered specifically because I wanted the brownies to arrive by a certain date as a surprise for my partner. On the date they were due to be delivered, I got a message from DPD saying there was an issue at the sorting facility. So they were going to arrive the day after instead, despite paying for a courier service to do next day delivery.

Then the next day, DPD said they tried to deliver but no one was home so they will try again the next day. The parcel is supposed to be designed to fit in the letterbox so that they can deliver any time so I don't know why there was a further delay. I still don't have a delivery slot from DPD. So I have paid £25 for 3 day old brownies and now have to be home all day to receive them.

12 de março de 2026
logótipo da Bear's Brownies

Resposta da Bear's Brownies

We’re very sorry to hear about the delivery issues. Please note that our delivery days are preferred rather than guaranteed, so we always suggest ordering before the specific day needed to ensure timing works for you.

Our brownies have a freshness of 7 days and would still have been perfectly lovely despite the delay. We sincerely apologise for any inconvenience caused and appreciate your understanding.

If you’d like to discuss this further, please contact us at yum@bearsbrownies.co.uk

Classificada 4 em 5 estrelas

They certainly look good!

Can’t vouch for the taste, but they look really good courtesy of a photo from one of my DiLs! I do think you should warn customers that DPD says the delivery is from Rachael’s Kitchen : for 24 hours I thought I had ordered from 2 firms by mistake!!

12 de março de 2026
Classificada 5 em 5 estrelas

Fantastic brownies good price and delivery

Fantastic brownies as I am dairy intolerant I sometimes find the brownies I can eat as not so good.
Not Bears brownies the lactose free ones are AMAZING, thank you so much will be back again. Good prices and delivery great customer service too.

9 de março de 2026
logótipo da Bear's Brownies

Resposta da Bear's Brownies

Thank you so much for your lovely review! We’re thrilled to hear you enjoyed the Lactose Free Brownies and that everything hit the mark. We can’t wait to bake for you again soon! 🍫🐻

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