BedHead Pajamas Opiniões 

512
•
TrustScore: 4 em 5

3,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I love their pajamas…me and my dog have been wearing them for many years. Customer service is very responsive and helpful. Thank you Kaylee! They may be a bit expensive bur give them a try - you get... Ver mais

Classificada 4 em 5 estrelas

They sent me someone else’s order, the wrong item and the wrong size. When I contacted customer service about this, the items id ordered were sold out, so they issued a refund within a day of me cont... Ver mais

Classificada 1 em 5 estrelas

BedHead has gone so far downhill that I won't buy from them anymore. Last straw for me was placing an order for three sets and one gown on sept. 3, and 13 days later I still have nothing. They refun... Ver mais

Classificada 5 em 5 estrelas

Fabulous, high-quality product! Customer service is superb. I had a minor issue with my order, which they resolved to my satisfaction. I have been a customer for years, and will continue to be one!

Informações sobre a empresa


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

512 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(512)

6 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Love my BedHead pajamas

Love my BedHead pajamas! They are so soft and comfortable. They last so long even with many washings. I won’t wear anything else! My favorite are the stretch cotton cropped legs and the shorts in the summer. Just the best!

11 de janeiro de 2018
Opinião espontânea
Classificada 3 em 5 estrelas

I love their pjs...

I love their pjs, but this purchase took forever to get to me....3 weeks. You can't track progress on orders on their website so I emailed and was told that there had been an issue with my order and it would be delivered to me in 2 days.... well it was 6 days later that it was finally delivered.

6 de janeiro de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Love these PJ's

Purchased for our Christmas Eve gift opening present. EVERYONE loves them and the quality is fabulous. Will be purchasing more.

4 de janeiro de 2018
Opinião espontânea
Classificada 2 em 5 estrelas

I ordered pajamas as a Christmas …

I ordered pajamas as a Christmas present and paid for overnight shipping, and the pajamas arrived after Christmas. May not be a "Bedhead" problem, but I was hoping to give the pj's as a Christmas present and my sister was leaving town the next day and wasn't able to take her new pj's with her on vacation.

4 de janeiro de 2018
Opinião espontânea
logótipo da BedHead Pajamas

Resposta da BedHead Pajamas

Hi, I'm sorry to hear about your recent experience. Please contact me at customerservice@bedheadpjs.com . I would be happy to refund you the shipping charge you incurred . I look forward to hearing from you.

Classificada 2 em 5 estrelas

I ordered on Dec 16, received o Dec 27. Paid for second day air.

I ordered on Dec 16, paying $15 for second day air. I expected the package to arrive Thursday, December 21 and. Was told that 12/21 was to be the delivery date. Received the package on Wednesday, Dec 27. I need to be refunded the $15 I paid to get second day air. The package was labeled “second day air” when I received it 11 days after I ordered it.

4 de janeiro de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Fabulous holiday experience!

I ordered at the last minute before the holidays but got great customer service, received my order VERY quickly and just when I needed it, and the pjs (and robe) were fabulous!

4 de janeiro de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

It took 4-5 days to communicate item …

It took 4-5 days to communicate item was out of stock. Customer service did not respond to my response to their email communicating the item was out of stock. No resolution has been made to my knowledge (refunding money or sending alternate style).

4 de janeiro de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent quality pjs

Excellent quality pjs. Nice flannel. Quality stitching.
And easy ordering on line. Very pleased and would order again especially since made in USA and the pjs out in retail do not come near these flannel pjs.
Thank you.

3 de janeiro de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

Horrible Customer Service

My order was not shipped out in time, despite the expedited shipping that I had paid. When I contacted Bed Head customer service via email AND phone voice mail message, I did not receive any communication back in response. Eventually I did receive an email giving me a small credit back for my order, however there was zero direct communication to me and in my opinion more should have been done since my order arrived too late as result of their error. Very bad customer service. I will not order from Bed Head ever again.

2 de janeiro de 2018
Opinião espontânea

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