Bedzy Opiniões 

695
•
TrustScore: 3.5 em 5

3,7

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

Had to give 2 stars as it wouldn’t allow me to post giving 1 star. Ordered a bed & 2 mattresses 9 days ago, paid for priority shipping & still can’t get an update on my purchase. No tracking number... Ver mais

Classificada 1 em 5 estrelas

I cannot get a response from this company either by email or support bot I’ve 3weeks on an overdue mattress order It appears they have taken my money & I have no recall or way of contact I am very... Ver mais

Classificada 5 em 5 estrelas

Great bed, easy to assemble and purchased at a competitive price. The bed itself took a while to arrive as i opted for free processing and delivery but Customer Services communicated well, keeping me... Ver mais

Classificada 5 em 5 estrelas

We were so pleased with our new Charcoal Series Mattress , that we ordered one for our son also ! Such an amazing product ! Delivered to our door in a box 🤔Amazing Quality ! So Thankful we found Bed... Ver mais

Informações sobre a empresa

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Escrito pela empresa

Here at Bedzy, we make buying a new bed EASY. Your bed is an essential part of your life and plays a bigger role than you may think. We spend a third of our lives asleep, so it is not at all surprising that your time sleeping can have a big impact on your life. With our low prices, and huge range of stock we invite you to upgrade your sleep with Bedzy! We are 100% Australian owned and operated, and dedicated to helping all Australians achieve the perfect balance of style, innovation, and functionality in the bedroom. We take great pride in our quality, values, and commitment to customer satisfaction. We strive for the best, and we offer it at the best possible price.


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

695 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Respondeu a 33% das suas opiniões negativas

Geralmente responde dentro de um mês

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3,7

Todas as opiniões

(695)

185 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Very happy with Bedzy!

Firstly, ordering was so easy. Then I needed to add to my previous order. No problem said their customer service officer. Si I eas able to add and pay without any hassle. Everything arrived in pristine order. Very happy with Bedzy!

3 de junho de 2025
Classificada 5 em 5 estrelas

Good value, easy set up

The affordability of these beds is amazing. The set up is quick and easy. You'll need a good day and a half to finish set up. Suited us just fine. Good value for money.

30 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Wrong feet OR middle bar for Bed!

We purchased a lovely bed which we put together- except the 2 feet that attach to the middle base bar for support don't fit - because there is no hole for the screw to do so and the feet dont actually fit under the bar. We have been patient in waiting for the replacement parts, and now that they have been sent, have found they are exactly the same as before with the same problem. Very disappointed in the way Bedzy have not really listened to the problem and we have a bed that is not fully functional and quite a few boxes with parts that we cant use.
ANOTHER week later - and they still can't fix this issue.
I since found a welder willing to fix the problem (cheaply! ) and I also received a refund from Bedzy… so all in all an end to the drama but don’t think I’ll be buying from here again.

25 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Happy with Bedzy

The purchase process was easy along with the selection requirements for our needs. The mattress came well wrapped and protected. Easy instructions and safety knife for opening. So far very comfortable and would reccommend.

10 de outubro de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

The dispatch times are abit of a joke but hopefully the product is good 😊

As mentioned with everyone else, dispatch times are ridiculously long. I ordered an item a week ago which still hasn’t been dispatched and because I’m regional it may take over a month to get here after it has been sent. Regardless of if they are having sales or not, these guys should streamline their shipping processes and not make people “pay for priority” just to get things out of their warehouse. Not sure if this is a new company finding their feet or they just haven’t navigated other ways of dispatching but it’s a lot slower than other companies who also handle large shipping loads. All orders should be a priority to a business and I understand express shipping comes at a higher cost but I would prefer waiting for shipping and at least know the item has been dispatched instead of having to wait 2 weeks for it to be sent and another 2 for it to be delivered.
I ordered something else from a similar company 2 days after this one and it’s arriving today so maybe it’s a staffing issue and no one in the warehouse to actually get stuff out but it’s a lot slower than other places. Anyway, I’m still waiting, and it still hasn’t been sent yet but from photos I love the product and other than that don’t have a single thing to complain about. I would likely purchase again from this company because they have cute stuff but just be aware that if you want things within the month either pay for priority or order from somewhere else because these guys dispatch at a snails pace. They do prewarn you on the website though that it’s 7-14 days so take that quite literally when ordering and it can be longer during sales times. As a few other people have mentioned if they can’t keep up with the demand at sales times maybe they should ax the sales but I think the issue may be their dispatch process or stock issues so as a company they should probably review that to see how they can best streamline the problem to get that down abit to create a better customer experience because in this day and age patience isn’t something people have especially when you’re competing with companies like Amazon who offer 1 day delivery. On a positive note the customer service team are super quick with responding to enquiries and are super helpful as well as good prices for items so hoping the product is just as awesome when it arrives! 😊 Those dispatch times though has still has put a negative spin on a overall good experience which is why I’ve only given 3 stars. Hoping they can focus their energy on fixing the dispatch times and this company will be chefs kiss.

16 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Got one sunbed

Got one sun-bed today , the other one not yet ? It looks completely different than the picture . You have to put together from small bits with the worst instructions ever .
Do not recommend

2 de outubro de 2025
Opinião espontânea

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