Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Their online store and service is exemplary! I purchased an expensive frame from them and had some difficulty installing some new parts. Drew not only provided me excellent service in helping... Ver mais

Classificada 5 em 5 estrelas

Bought a bike from Alex at Ben's Cycle who was extremely knowledgeable and honest about the product's strengths and weaknesses. He told me to sleep on it and never pressured me into spending any mon... Ver mais

Classificada 5 em 5 estrelas

Sourcing parts for classic bikes (in my case, a 1972 Peugeot PX-10) is difficult unless you find the right sources, and Ben's is now one of them. I needed an inexpensive but good-qualityFrench... Ver mais

Classificada 2 em 5 estrelas

Hi, I made a purchase of a chrome industries storm jacket with you the day, however, I have not arrived despite having cast the purchase on 10th of September, i checked my delivery status but it k... Ver mais

Informações sobre a empresa

  1. Loja de bicicletas
  2. Loja de acessórios para bicicletas
  3. Loja de artigos desportivos

Informação fornecida por diversas fontes externas

Ever feel like you are just not sized right on your new bike? Or you didn't quite get the bike you originally went to the store to buy? We've heard the stories from both customers and customer’s friends who have been steered in a wrong direction in a bike sale. Maybe it's because the shop didn't carry the type of bike they wanted, had a particular model they needed to liquidate or maybe they didn't have the right size in stock, but still wanted the sale. That is definitely not the way to treat a new bike customer or any customer. A shop like that isn't concerned about your need or comfort on a bike; they just wanted a sale. Once you’re out the door...its money in their cash drawer and they're on to the next. We strive to make sure you're getting the right bike for your type of riding. Not only that; we won't put you on a bike that doesn't fit you properly. These are important things to us and they should be even more important to you. We want you to love riding your bike and will do our best to make sure you do.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

764 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Haven't gotten it

I still haven't recieved my item but am being asked for a review. Here it is.

15 de janeiro de 2017
Opinião espontânea
logótipo da Ben's Cycle

Resposta da Ben's Cycle

Hi, Thanks for the feedback. Sorry for the delay in delivery. It looks like there was some severe weather that delayed your delivery. Tracking says it is due to be delivered today.

Classificada 4 em 5 estrelas

Quality

Quality service as ever, I always use them for my cycling equipment and I've never had a problem, a faulty product or a late delivery.

5 de janeiro de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Fast delivery and low, price-matched prices.

Price-match was fast and easy to use, but I was able to find the cheapest prices here with most products anyways. The free delivery was still surprisingly fast. Received everything within a week. Wide selection of brands and products. This is how all biking websites should be. Will definitely use again in the future.

25 de janeiro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Great wheels

Great communication and service. Made exactly the wheel I was looking for and price was very fair.

25 de janeiro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Great Price/Fast Arrival on My Tektro Retro Brakes

I was looking for some Tektro R559 Long Reach Brakes with regular nut attachment for my old Raleigh Gran Sport bike. Ben's had them for a great price plus a special free shipping deal. They arrived 3 days later - probably would have been quicker but USPS was slow to get them out to my building, not Ben's fault. I had ordered some MKS pedals several years ago and again, a great deal and quick arrival. Kudos.

24 de janeiro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Best price by far, fast shipping, quality product.

Purchased MKS steel deep half toe clips with leather. Price was at least $10 cheaper than anywhere else on the internet. Site was easy to navigate and shipping was fast and free. Product is high quality, exactly what I wanted for my bike.

23 de janeiro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Service above and beyond

My order arrived from the US in record time and, although only a small consignment, it was treated with the urgency of an order from the big end of town. Mightily satisfied and many thanks.

22 de janeiro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

worth shopping with

I ordered some reach adjustment blocks. They were much cheaper than everybody else online, plus the offered free shipping. They arrive very fast, brand new. They sent me a discount code for my next purchase. I enjoyed their site.

20 de janeiro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Ben's is awesome!

Great company to deal with, super fast shipping and excellent customer service. Also the best selection of parts anywhere!

15 de janeiro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Great shopping experience at Ben's Cycle

I found Ben's Cycle website really easy to navigate and easy to find what I was looking for. The search function pulled up a good selection and the filters allowed me to fine tune it.

I dealt with both a social media representative and an ecom representative prior to placing my order and they were able to answer my questions so I ordered exactly what I was looking for.

Prices are great too and very clear what you are getting.

14 de janeiro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Did a special order for us

Found what we wanted at Ben's Cycle but phoned them for a part. They special ordered it for us! Very pleased with their service, promptness, and communication. A seamless process.

6 de janeiro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

My recent Purchase From Ben's Cycle

I have been asked to give a review on my recent purchase which I will gladly do . I recently purchased a complete set ( .7 mm , 1.8 mm , and 2.5 mm ) of Shimano Hollowtech II spacers for a build I was doing . I have a Shimano Zee Crankset , and I had misplaced the ones that came with the cranks .
Ben's is one of the few stores that offers the spaces , and I found them to have them at the lowest price . I feel that offering a spacer for four to five dollars is a bit much , Ben's offered them for far less .
I also ordered Park Tools ' Hollowtech II tool BB - 9 , and once again Ben's had one of the lowest prices for the tool . You simply cannot do the job properly without it . It fits the bearing cups well , and having the installation tool for the non drive side cap on the other end of the tool is a big plus . No searching for it , it's right there .
I ordered through Paypal , and my order was shipped promptly . It was packaged well , and arrived without damage . The shipping charges were reasonable .
Overall I am happy with my purchase from Ben's , and I would highly recommend them to anyone looking for a great deal at a great price . I hope that this review helps anyone contemplating a purchase from Ben's Cycle .

6 de janeiro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing experience!

Bought a set of rims on a VERY affordable price. Items shipped right away and arrived fast. The products are in excellent quality and the packaging is awesome. I highly recommend this company and certainly would do business with them again.

6 de janeiro de 2016
Opinião espontânea

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