Jocelyn helped me choose a single bed for a 5 year old. She made it so much easier for me to decide as she explained the difference between the beds/mattresses I was looking at. There was no pressu... Ver mais
Localização
Alterar localizaçãoUnit 4 Heathfield Retail Park, 20 Liberator Drive, KA8 9BF Ayr, Ayrshire, GB
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Leia as opiniões dos outros
Store staff (Eric) very patient & helpful when I said what I needed from a bed. No problem when I needed to change delivery date. Kept informed re delivery. Delivery bang on time, courteous men had... Ver mais
The sales lady Jocelyn was very helpful & knowledgeable in all aspects of different types of mattresses & height of the beds & was able to advise my wife who has had a stroke on which type of mattress... Ver mais
A empresa respondeu
Staff helpful but not pushy, showed us a few items relevant to our request then left us to look around and decide. Hot beverages offered whilst delivery date and paperwork were sorted out. Didnt push... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Bensons For Beds - Ayr
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Unit 4 Heathfield Retail Park, 20 Liberator Drive, KA8 9BF, Ayr, Ayrshire, Reino Unido
- 1292618293
4,9
Excelente
553 opiniões
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Excellent service
9 de março de 2026
Resposta da Bensons For Beds - Ayr
Thank you for your kind review Diane! We’re delighted to hear you received excellent service — we really appreciate your feedback!
Hope to see you again in the future,
Megan at Customer Care😊
Resposta da Bensons For Beds - Ayr
Suzanne Wise,
We appreciate you letting us know our staff was patient and knowledgeable! We are so glad you had a great experience with our team.
Team Bensons - Jessica
excellent service
friendly, polite and very efficient staff from sales assistant to delivery staff.
very pleased with the bed which is comfortable
and stylish
9 de março de 2026
Resposta da Bensons For Beds - Ayr
So happy to hear you had friendly, polite, and super‑efficient service from start to finish! 😊 And even better that your new bed is both comfortable and stylish.
Sleep well,
Megan at Customer Care
We were very happy with the shopping…
We were very happy with the shopping experience, the shop in Ayr was very clean and well presented.
The sales assistant was knowledgeable and helpful.
They could deliver the mattress we purchased in a short timeframe and communication was clear and precise.
The delivery men were friendly and careful, however we were not pleased that they left the mattress in two layers of plastic wrapping when we were informed they would take all packaging away.
5 de março de 2026
Resposta da Bensons For Beds - Ayr
Douglas Woolf,
We're glad you were happy with your shopping experience and found our sales assistant knowledgeable. We appreciate your feedback regarding the delivery and will address the packaging issue. Thank you.
Team Bensons
Professional and informed service
Professional and informed service from shop to delivery
1 de março de 2026
Resposta da Bensons For Beds - Ayr
Stewart Agnew,
We're happy to hear that you found our service professional and informed, from the shop to the delivery. Thanks for your feedback.
Team Bensons
Excellent all round experience
Helpful in-store staff, delivery on time, courteous delivery staff, speedy assembly and all wrapping materials removed.
2 de fevereiro de 2026
Resposta da Bensons For Beds - Ayr
JPEE,
We're happy to hear that our in-store staff were helpful, the delivery was on time, the delivery staff were courteous, and the assembly was speedy with all wrapping materials removed!
Team Bensons
Good quality and great service
27 de fevereiro de 2026
Resposta da Bensons For Beds - Ayr
Mr John McDonald,
We appreciate your positive feedback and we are so glad you were happy with our quality and service.
Team Bensons
Helpful and friendly staff
Helpful and friendly staff. Purchase dealt with speedily and efficiently.
28 de fevereiro de 2026
Resposta da Bensons For Beds - Ayr
Mrs Brown,
We appreciate your feedback! We're so glad to hear that our staff were helpful and friendly and that your purchase was dealt with quickly and efficiently.
Team Bensons
Rhiannon at the Ayr store was great
Rhiannon at the Ayr store was great, really informative, friendly and helpful. She never made me feel under any pressure to buy, or rushed to make a decision. She also looked up my previous old mattress so that we could check which type that I had previously. She got me the best deal too.
29 de janeiro de 2026
Resposta da Bensons For Beds - Ayr
Thank you so much for your wonderful review Mrs Stewart! 😊 We’re delighted to hear that Rhiannon at our Ayr store gave you such informative, friendly, and helpful service. It’s great to know she made you feel completely comfortable, never pressured, and took the extra time to check your previous mattress to help you choose the right one. We’re so glad she could also secure the best deal for you! We’ll be sure to pass on your lovely feedback — she’ll be thrilled,
Megan at Customer Care
Very professional service from the…
Very professional service from the moment I stepped into the shop. Salesperson was very knowledgeable and was able to offer clear honest advice.
23 de fevereiro de 2026
Resposta da Bensons For Beds - Ayr
Thank you for your wonderful feedback! We’re delighted to hear you received professional service from the moment you walked in. Our team prides itself on offering knowledgeable, clear, and honest advice — we’re glad this shone through during your visit.
We’re so glad you had a great experience,
Megan at Customer Care
The staff in the Ayr store were great
The staff in the Ayr store were great, could not have been more helful, the delivery was on time, again the staff were great assembled the bed fitted the mattresses and left no mess in this day and age what more could you hope for.
19 de fevereiro de 2026
Resposta da Bensons For Beds - Ayr
Really appreciate your lovely review Barry. Great to hear the Ayr team couldn’t have been more helpful, and that delivery was punctual and professional. Fantastic that the drivers assembled everything, fitted the mattresses and left no mess behind. Thank you for the kind words!
Megan at Customer Care⭐
New mattress purchase.
Jocelyn at the Ayr branch was extremely helpful and knowledgeable. She answered all my questions knowledgeably and made my decision and purchase a great experience. Very efficient and helpful. We have bought through this branch before and been very pleased with everything.
17 de fevereiro de 2026
Resposta da Bensons For Beds - Ayr
We're happy to hear that you found our staff member at the Ayr branch helpful and knowledgeable. It's great to know that they answered all your questions and made your decision and purchase a great experience. Thank you for your positive feedback!
Stewart - Team Bensons
Resposta da Bensons For Beds - Ayr
We're so glad the staff were helpful and that you had a good experience! We appreciate you taking the time to leave us positive feedback.
Stewart - Team Bensons
Always first class service in Ayr…
Always first class service in Ayr Bensons. Staff are knowledgeable, friendly and provide outstanding customer service. Highly recommended the Ayr store
18 de janeiro de 2026
Resposta da Bensons For Beds - Ayr
We appreciate your positive feedback! We're happy to hear that you consistently receive first-class service at our Ayr location and find our staff knowledgeable and friendly.
Stewart - Team Bensons
Staff helpful and offered good advice…
Staff helpful and offered good advice when assembling the bed.
16 de fevereiro de 2026
Resposta da Bensons For Beds - Ayr
We appreciate your positive feedback! We're so happy to hear our staff was helpful and offered good advice when assembling the bed.
Great customer care
Jocelyn made us feel at ease and gave us plentiful information and plenty of time to browse. We chose our bed and mattress based on information given and process seamless. Unfortunately Jocelyn had days off however passed all our information to the team who completed the sale with ease and professionalism
2 de fevereiro de 2026
Resposta da Bensons For Beds - Ayr
We're happy to hear that you felt at ease and had plenty of time to browse. It's great the information helped you choose your bed and mattress, and that the sale was completed with ease and professionalism. Thank you for your positive feedback!
5 stars to the delivery team
5 stars to the delivery team!
Delivered bed on time and with no fuss. We paid for delivery and installation of our new bed. The team had our bed set up in no time and both gentlemen were courteous and professional. I would definitely recommend them.
15 de fevereiro de 2026
Resposta da Bensons For Beds - Ayr
We're happy to hear that the delivery team provided a seamless experience and set up your new bed quickly and professionally. We appreciate your recommendation!
Excellent service both in store and…
Excellent service both in store and delivery and assembly
9 de fevereiro de 2026
Resposta da Bensons For Beds - Ayr
We appreciate you sharing your positive experience with our store, delivery, and assembly teams! We're so glad to hear about the excellent support,
Megan at Customer Care
Great service from start to finish
Great service from start to finish
Very helpful instore and made choosing a lot easier
6 de fevereiro de 2026
Resposta da Bensons For Beds - Ayr
We appreciate your positive feedback. We're happy to hear our instore team made choosing easier and provided great service from start to finish!
Everyone involved from the sale to the…
Everyone involved from the sale to the delivery and assembly were very helpful and obliging
5 de fevereiro de 2026
Resposta da Bensons For Beds - Ayr
We appreciate your positive feedback! We're so happy to hear that everyone involved in the sale, delivery, and assembly was helpful and obliging.
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