We bought our first King Size from Bensons in 2014. It was time to change. We had no doubts about buying again from Bensons. The staff at the Barnsley branch were relaxed and let us make our own de... Ver mais
Localização
Alterar localizaçãoUnit 3b Wombwell Retail Park, Wombwell Lane, S70 3NS Barnsley, South Yorkshire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The sales lady wasn't pushy. She gave us time to look around but kept popping back to see if we were okay and had any questions. She helped answer our questions, was patient with my son running arou... Ver mais
Greeted at door but no hovering salesperson while browsing but advice given when needed. Thoroughly explained process of sale, delivery, guarantee & return if not suitable. Marked down a star because... Ver mais
A empresa respondeu
Great experience in store with helpful advice from the staff there in selecting the right bed and mattress for us. Delivery was great and the delivery drivers were friendly and very helpful.
Informações sobre a empresa
Sobre Bensons For Beds - Barnsley
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Unit 3b Wombwell Retail Park, Wombwell Lane, S70 3NS, Barnsley, South Yorkshire, Reino Unido
- 1226786512
4,8
Excelente
272 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very knowledgeable
Very knowledgeable, was very patient and able to answer all our questions professionally.
29 de abril de 2026
Resposta da Bensons For Beds - Barnsley
Thank you for the lovely feedback! 😊 We’re so pleased our team were knowledgeable, patient, and able to answer all your questions professionally. That’s exactly the experience we aim to provide — thanks again for choosing us! 🌟
Resposta da Bensons For Beds - Barnsley
We appreciate your positive feedback and are so pleased to hear that our helpful and knowledgeable staff provided you with a good experience.
Team Bensons
From entering the shop & staff being so…
From entering the shop & staff being so helpful to the brilliant caring delivery guys Wojciech & Brian .
Highly recommend
The quality of our new bed is second to none
16 de abril de 2026
Resposta da Bensons For Beds - Barnsley
Thank you for your lovely feedback! We’re delighted you had such a great experience from the moment you walked in, and that our caring delivery team made such a positive impression. It’s fantastic to hear you’re loving the quality of your new bed, second to none indeed! 😊
Thank you for your positive review - Lauryn at Customer Care 💜
Excellent professional and personal…
Excellent professional and personal people
16 de abril de 2026
Opinião espontânea
Resposta da Bensons For Beds - Barnsley
Thank you for your kind words! We’re delighted to hear you found our team both professional and personable.
Thank you for your positive review - Lauryn at Customer Care 💜
Very helpful and knowledgeable
Very helpful and knowledgeable. We left having purchased just what we need. Communication has been fantastic, roll on delivery day...
15 de abril de 2026
Resposta da Bensons For Beds - Barnsley
Really appreciate your review — it’s great to hear you found exactly what you needed and felt well supported throughout. Roll on delivery day,
Megan | Customer Care Specialist💤
Resposta da Bensons For Beds - Barnsley
We’re very sorry to hear about this. A damaged mirror and missing clothes rail should not happen, and we apologise for the inconvenience caused.
Please contact our Customer Care team with your order details, and we’ll arrange for the missing part to be supplied and the damaged item to be resolved as quickly as possible.
Thank you for bringing this to our attention.
Team Bensons
We were met with enthusiasm from the…
We were met with enthusiasm from the sales assistant Carol. She assisted with advice where she was able and allowed us time to privately discuss our options.
30 de março de 2026
Resposta da Bensons For Beds - Barnsley
Thank you for your lovely feedback! We’re delighted to hear Carol greeted you with such enthusiasm and provided helpful advice while giving you time to consider your options — we’ll be sure to pass this on,
Megan | Customer Care Specialist😊
Great experience instore
Great experience instore. Delivery on time. Friendly, careful. Great beds
29 de março de 2026
Resposta da Bensons For Beds - Barnsley
Thank you! 😊 We’re so pleased to hear you had a great in‑store experience and that delivery was on time, friendly, and handled with care. And of course—great beds too! 🛏️✨ We really appreciate your feedback,
Megan | Customer Care Specialist💜
Excellent end to end service from…
Excellent end to end service from ordering, delivery and installation.... would highly recommend!!!
20 de março de 2026
Opinião espontânea
Resposta da Bensons For Beds - Barnsley
Thank you so much for giving us 5 stars Sharon! We’re delighted to hear you received excellent end‑to‑end service from ordering right through to delivery and installation. We truly appreciate your recommendation and are so glad everything went smoothly for you,
Megan at Customer care!✨
easy to choose matress
1 de março de 2026
Resposta da Bensons For Beds - Barnsley
Thank you for your feedback! We’re glad to hear you found it easy to choose your mattress. We really appreciate your review,
Megan at Customer Care
Can't fault them
Can't fault them. Helpful in showroom and delivery guys very friendly and well mannered. Definitely recommend 👌
27 de fevereiro de 2026
Resposta da Bensons For Beds - Barnsley
Michelle Pashley,
We appreciate your recommendation and are so glad you found our showroom team helpful and the delivery personnel friendly and well-mannered.
Team Bensons
Resposta da Bensons For Beds - Barnsley
Rachael Hodgson,
We're so happy to hear our staff was attentive and helpful, and that you were kept updated about your delivery!
Team Bensons
Matteress No pressure selling in shop…
No pressure selling in shop knowledgeable about matteress we needed, delivered as promised kept updated all the way well impressed.
1 de março de 2026
Resposta da Bensons For Beds - Barnsley
lorraine ,
We're so happy to hear you were impressed with the no-pressure sales approach and the team's knowledge. We're delighted the delivery went as promised and you were kept updated.
Team Bensons
Excellent experience. Brilliant mattress
Excellent experience from entering the store to delivery of our new mattress. The staff were very helpful and patient with us while we made our selection. Full advice given but no extreme pressure to purchase. We have purchased the same before so had no doubts about the quality. We were kept very well informed of how to prepare for delivery and what to expect. Delivery date was confirmed and on the day the delivery company contacted us with a window of 40mins to arrival. On time, extremely polite and friendly, very clean & super efficient. A reminder also given on how to look after our mattress in the early stages. Since then we have enjoyed a very comfortable and relaxing sleep.
24 de fevereiro de 2026
Resposta da Bensons For Beds - Barnsley
Julie McNicholas,
We're happy to hear that you had an excellent experience from start to finish. It's great to know that our staff were helpful and patient while you made your selection, and that the delivery was on time and efficient. Thank you for your positive feedback regarding your comfortable and relaxing sleep.
Team Bensons
The staff were helpful in the store and…
The staff were helpful in the store and the delivery drivers were on time and pleasant
19 de fevereiro de 2026
Resposta da Bensons For Beds - Barnsley
Thank you for your feedback Mrs Hamby! We’re delighted to hear that the staff in‑store were helpful and that the delivery drivers arrived on time and were pleasant throughout. We really appreciate you taking the time to share your experience,
Megan at Customer Care
Excellent communication & service.
13 de fevereiro de 2026
Resposta da Bensons For Beds - Barnsley
Thank you for your excellent review!
- Jessica at Team Bensons
Resposta da Bensons For Beds - Barnsley
We're so glad our staff was professional and helpful! We appreciate your positive feedback and are happy to assist you.
We truly appreciate your feedback.
Megan at Customer Care
Excellent service
Excellent service. Very knowledgeable staff giving excellent advice.Outstanding delivery service
7 de fevereiro de 2026
Resposta da Bensons For Beds - Barnsley
We appreciate you taking the time to share your experience! We're so glad to hear our knowledgeable staff provided excellent advice and outstanding delivery.
Showed a number of mattresses before I…
Showed a number of mattresses before I made my choice. No pressure from the sales staff just helpful advice.
The delivery people were careful with my property and due to inclement weather took off their shoes in the house.
5 de fevereiro de 2026
Resposta da Bensons For Beds - Barnsley
We appreciate you sharing your feedback. We're happy to hear that our sales staff provided helpful advice without pressure and that our delivery team was careful with your property.
Brilliant experience with the help from…
Brilliant experience with the help from carol in store helping my grandparents choose the right bed and mattress
26 de janeiro de 2026
Resposta da Bensons For Beds - Barnsley
We're happy to hear about the brilliant experience your grandparents had in our store! We appreciate you taking the time to share this positive feedback with us,
- Megan at Customer Care💜
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.