I bought my bed online but it was being able to view the bed in store that made this a great experience! I went to two stores - Rayleigh and Basildon and the staff were incredibly helpful! I wouldn’t... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 1a Mayflower Retail Park, SS14 3AP Basildon, Essex, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Welcomed as soon as we walked into the store. Left to browse but help was on hand. When ready to ask questions seen straight away. Decision made on purchase and fully explained in a lot of helpful det... Ver mais
A empresa respondeu
The shop assistant Helen helped us and had so much patience letting us try different mattresses beds and pillows , and showing us all options , we didnt know what we wanted other than it had to be kin... Ver mais
A empresa respondeu
I had a really great experience from the sales person in the store all the way through to delivery. Really good communication all the way. Benson's are definitely getting it right!
A empresa respondeu
Informações sobre a empresa
Sobre Bensons For Beds - Basildon
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Unit 1a Mayflower Retail Park, SS14 3AP, Basildon, Essex, Reino Unido
- 1268525908
4,9
Excelente
619 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Bed perfect - delivery 10/10
Bed perfect . The delivery was amazing ! So organised . Was given a 2 hour slot the week before . On the day I was given a link so I could track where they were and then they called me 20 minutes before too ! This made the whole experience less painful . No waiting in
21 de abril de 2026
Opinião espontânea
Resposta da Bensons For Beds - Basildon
We're happy to hear the bed is perfect and that the delivery was so well-organized! It's great you were informed about the delivery. Thank you for your positive feedback!
Team Bensons
Resposta da Bensons For Beds - Basildon
Thank you! We’re really pleased you’re happy with the service.
We’re delighted to have met your expectations. Please don’t hesitate to reach out if we can assist you again,
Megan | Customer Care Specialist✨
We really appreciated the help that…
We really appreciated the help that Helen gave us in finding the right bed base and mattress which suited our requrements and within our budget. Her knowledge of the products available helped us in choosing the ideal bed for our needs.
20 de abril de 2026
Opinião espontânea
Resposta da Bensons For Beds - Basildon
Thank you for your lovely feedback! We really appreciate you taking the time to share your experience. We’re delighted that Helen’s knowledge and support helped you find the right bed base and mattress to suit both your requirements and budget. We hope you enjoy many comfortable nights ahead,
Megan | Customer Care Specialist💤
Excellent
Excellent! James and Kehinde were very polite, friendly and moreover, human.
17 de abril de 2026
Resposta da Bensons For Beds - Basildon
Thank you for the lovely feedback! James and Kehinde will be delighted—friendly, polite, and genuinely caring service is exactly what we aim for.
Thanks for sharing the love — enjoy!
Megan | Customer Care Specialist💜
Great staff at Basildon and efficient…
Great staff at Basildon and efficient delivery and assembly.
20 de abril de 2026
Resposta da Bensons For Beds - Basildon
Thank you! We’re delighted the Basildon team and our delivery service made everything run smoothly 😊
Here’s to comfier nights and happier mornings,
Megan | Customer Care Specialist
Resposta da Bensons For Beds - Basildon
Thank you for your wonderful feedback. We’re delighted to hear that everyone provided first-class service and will be sure to share your comments with the team.
Thank you for your positive review – Lauryn at Customer Care 💜
Kept updated throughout order process…
Kept updated throughout order process to delivery. Clear to the point information. Delivery drivers helpful and polite.
16 de abril de 2026
Resposta da Bensons For Beds - Basildon
Thank you for your feedback! We’re delighted to hear you were kept well informed throughout the order process and that our delivery drivers were helpful and polite — clear communication really makes all the difference.
Thank you for your positive review - Lauryn at Customer Care 💜
Staff at the store were very helpful…
Staff at the store were very helpful and knowledgeable about the products you sell well done and made us feel confident about what to buy
20 de março de 2026
Resposta da Bensons For Beds - Basildon
Thank you for your kind feedback! We’re delighted our team’s knowledge and support helped you feel confident in your purchase.
Looking forward to welcoming you back soon,
Megan | Customer Care Specialist🌟
So polite and helped us greatly
Thanks so much to Helen at Basildon Bensons. She greeted us, helped us try different products. Explained each item she showed us. We ended up making a purchase that our daughter is very happy with. Thank you.
12 de outubro de 2025
Opinião espontânea
Resposta da Bensons For Beds - Basildon
We're so happy to hear that our team member at Basildon helped you find the perfect product for your daughter! We appreciate you taking the time to share your positive experience with us.
Team Bensons
The service at beson for beds
The staff and particularly the lady who was looking after us went above and beyond to make sure everything went smoothly, absolutely first class service.
10 de abril de 2026
Opinião espontânea
Resposta da Bensons For Beds - Basildon
We appreciate your positive feedback! 😊 We're happy to hear that our staff went above and beyond to ensure everything went smoothly for you. Thank you for sharing your experience with us.
Team Bensons
Robin from your Basildon branch was…
Robin from your Basildon branch was very helpful and knowledgeable about the products sold. I was showed all the options of the product I wanted in different colours and sizes. I was also talked through the different mattresses and what the benefits of each one was.
6 de abril de 2026
Opinião espontânea
Resposta da Bensons For Beds - Basildon
Thank you for your lovely review! 😊 We’re delighted to hear that Robin at our Basildon branch was so helpful and knowledgeable. It’s great to know he took the time to show you all the options in different colours and sizes, and clearly explained the benefits of each mattress to help you make the right choice. We’ll be sure to pass on your kind words to him. Thank you for choosing us, and enjoy your purchase,
Megan | Customer Care Specialist✨
In and out no messing about and no…
In and out no messing about and no mess, both guys were great.
4 de abril de 2026
Resposta da Bensons For Beds - Basildon
Thank you for the great feedback! We’re really pleased to hear everything went smoothly and that both team members did such a great job!
Until next time, take care,
Megan | Customer Care Specialist
We ordered 3 mattresses and 2 bed…
We ordered 3 mattresses and 2 bed frames and are very happy with em and the good quality. We are also happy with the kind and caring and the time the shop staff took with us on choosing our items. The delivery drivers were also very friendly to us when delivering our items so we would definitely use this company again if needed in the future.
4 de abril de 2026
Resposta da Bensons For Beds - Basildon
Thank you so much! We’re delighted you loved the quality, the care from our team, and the friendly delivery 😊
Looking forward to welcoming you back soon,
Megan at Customer Care!✨
Happy customer
Our bed was delivered on time with a phone call when on the way. Very comfortable. We are very happy with our product and the service.
4 de abril de 2026
Resposta da Bensons For Beds - Basildon
Lovely to hear! We’re pleased everything went smoothly and that you’re enjoying the comfort 🙌
Until next time, take care,
Megan at Customer Care!
Resposta da Bensons For Beds - Basildon
Thanks for the great feedback — we really appreciate it!
We truly appreciate your feedback.
Megan | Customer Care Specialist💜
Salesman very friendly and helpful
Salesman very friendly and helpful. Good knowledge which helped us to make our decision and was able to find a delivery date to suit us. Great experience
6 de abril de 2026
Resposta da Bensons For Beds - Basildon
We're so glad to hear that our team member was friendly and helpful, and their knowledge assisted your decision-making! It's great that we could find a suitable delivery date for you. Thanks!
Salesperson was very friendly
Salesperson was very friendly, helpful and knowledgeable about products. Delivery men were on time, tidy, quick and efficient. Thank you to Benson Beds.
2 de abril de 2026
Resposta da Bensons For Beds - Basildon
We're so happy to hear that our salesperson was friendly, helpful, and knowledgeable! It's also great to know our delivery team was on time and efficient. Thank you!
I was taken good care of at the shop
25 de março de 2026
Resposta da Bensons For Beds - Basildon
Thank you! 😊 We’re really glad to hear you were well looked after in the shop. Your feedback is much appreciated,
Megan | Customer Care Specialist⭐
WOULD HIGHLY RECOMMEND.😁
GREAT A+ OVERALL SERVICE,GREAT DELIVERY GUYS,ALL SPEEDY AND EFFICIENT.GREAT QUALITY MATTRESS.WHAT MORE COULD YOU ASK FOR. THANKS SO MUCH.👍😉
29 de março de 2026
Resposta da Bensons For Beds - Basildon
Wow — thank you so much! We’re thrilled you loved the service, the speedy and efficient delivery team, and the quality of your new mattress. A+ feedback like this really makes our day,
Megan at Customer Care🛏️✨
Excellent customer service
Excellent customer service. Everything was thoroughly explained and nothing was too much trouble. The advice I was given was second to none and there was a huge choice of types of beds. I didn't feel rushed, even though the store was quite busy. I would thoroughly recommend this store if you are looking to purchase a new bed or matress.
27 de março de 2026
Opinião espontânea
Resposta da Bensons For Beds - Basildon
Thank you for such a fantastic review Sue! 😊 We’re delighted to hear you received excellent customer service, clear advice, and plenty of time to choose from our wide range — even during a busy period. Your recommendation really means a lot to us. Enjoy your new bed and sleep well,
Megan | Customer Care Specialist
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.