The service was excellent. I was regularly kept up to date by email and the delivery team were very professional & efficient. A great job
Localização
Alterar localizaçãoUnit 2a Launton Road Retail Park, Launton Road, OX26 4JQ Bicester, Oxfordshire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Free no deposit no extra money was little difficult for me. But from choosing to ordering the product from getting delivery date was exceptional matter of minutes and I had all the information.. Nic... Ver mais
A empresa respondeu
Accurate information about product and delivery . Delivered on time. Men courteous efficient and quick. Ordered on line and sales person, Fiona, helpful as it was a trundle mattress and important... Ver mais
A empresa respondeu
I visited the Bicester Bensons shop on Saturday 3rd October, and was warmly greeted by both of the staff that were in that day. Gulam then helped me to choose the right firmness of mattress for me) wh... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Bensons For Beds - Bicester
Escrito pela empresa
Informações de contacto
Unit 2a Launton Road Retail Park, Launton Road, OX26 4JQ, Bicester, Oxfordshire, Reino Unido
- 1869243267
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Friendly informative staff…
Friendly informative staff Understanding of requirements with no feeling of pressure to buy No hassle delivery Will definitely purchase from this company again
Went in for a new mattress
Went in for a new mattress, had an idea of what we wanted and the person helping us and advising us in store was Steve.
Very knowledgeable and helpful and found us exactly what we were looking for and more.
All in all a nice experience and stress free. Thanks Steve!!
Amazing bed and mattress
The entire process was quick and easy, the store manager in Bicester went above and beyond to help! Even put the parts of the bed that would not fit in my car in theirs and drove them over to my place!! Incredible service.
The bed and mattress have been amazing, having the best sleep I have had in years!
Given freedom of time to look for…
Given freedom of time to look for things needed. Helpful knowledge when needed.
Good service
Parts were missing.
Parts were missing.
You responded well to that issue ( which should not have happened ). We were lucky that the delivery was early in the day. Your delivery team ( using "mymobileworkers" software which should have email adddress customised ? ) responded quickly. Your shop responded by supplying the missing parts from display. ( "Fiona" store manager ? )
We bought a bed
We bought a bed, you sold us one, nothing unusual or spectacular, all good
Great options, really helpful staff
The salesperson at the store was incredibly helpful. She listened to what we wanted from the mattress and why and then showed us the options available. There was no rush or pressure to buy. We would have bought through the store but had the opportunity to earn cashback if we bought online (it’s a shame your sales staff can’t offer any incentives if you buy through the store).
Overall it was a pleasant experience
Overall it was a pleasant experience, thanks Fiona.
The staff were great
The staff were great, professional, kind and helpful. The shop itself was lovely and clean, we could test a range of products which made it much easier to pick the items we wanted. Thank you so much.
Very good and very helpful sales team
Very good and very helpful sales team. Would come again for service as we had. Thank you.
Excellent great instore customer servicet customer service inshore…
Excellent customer service inshore wasn't rushed in any way
A good buy in Bicester branch.
No pushy salesman, I hate it when I'm looking for something and the sales team swarm you..Bicester branch super friendly, listened to what I wanted. I was going to buy on line as much cheaper, but glad I went in. Yes I would use this branch again. Management was great. Doing a great job...
Customer service review
The assistant was helpful and we made our purchase based on details we were given at the time. We were not hurried in to making a decision but were given time to talk things over on our own. Very good customer service.
Service from Fiona at Bicester was…
Service from Fiona at Bicester was great. However, the system did not upload the current deal correctly. Fiona had to sort out for us. This took a long time, with the help of a colleague. Correct result in the end.
Was good
Was good, they sold me a mattress which is what I went to a bed store for.
Friendly and helpful
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