From the minute we went into the Wolverhampton store, until I signed for delivery, the whole experience was very Positive. When we went into the store we weren’t pounced on by a sales person... Ver mais
Localização
Alterar localizaçãoUnit 2 Bilston Road Retail Park, WV2 2PY Wolverhampton, West Midlands, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
I wasn't harrassed as I started to browse the store, so it felt comfortale to browse without being pounced on by sales people. The help I did receive was genuine and time taken, didn't feel rushed, t... Ver mais
Raj was great, knowledgeable, and gave us all of the options available. He was really attentive and patient and made the experience calm and enjoyable, being very kind to my young toddler son too - wh... Ver mais
A empresa respondeu
We received excellent customer service from Samara on Friday 8th September. She was friendly and polite and nothing was too much trouble. She had good product knowledge and spent some time with us as... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Bensons For Beds - Bilston Road
Escrito pela empresa
Informações de contacto
Unit 2 Bilston Road Retail Park, WV2 2PY, Wolverhampton, West Midlands, Reino Unido
- 1902455989
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Resposta da Bensons For Beds - Bilston Road
Customer service …
The lady that served us was very polite very friendly could not wish for a better person to serve us.

Resposta da Bensons For Beds - Bilston Road
Great personal service
Lovely, friendly and helpful staff.went through all of the options and got to a decision on what would work best for me.

Resposta da Bensons For Beds - Bilston Road
The assistant showed us the bed we was…
The assistant showed us the bed we was interested in and explained everything about it including the mattress and about the aftercare , she went through everything slowly and in detail including the finance and delivery, could not fault the experience.

Resposta da Bensons For Beds - Bilston Road
We can't thank Lisa and her assistant…
We can't thank Lisa and her assistant Samara,for their support in the parchase of our bed, and sorting out the problem we with our delivery (wrong bed bases). Fone bensons customer service, who were rubbish. Went into the store, Wolverhampton, Lisa the store manager was brilliant, I wish I could say the same for thier customer service operatives. She's got excellent customer service experience, and was very helpful, she's the reason we still are with bensons for beds. Thanks you so much for your support and help. Keep up the good work 👏

Resposta da Bensons For Beds - Bilston Road
Pleased with the purchase process but have to wait 12 to 14 weeks for delivery!
Jean, at the Wolverhampton branch, was very helpful, providing useful information on the bed features as we were looking around the showroom. Later ordered bed and mattress online after looking at reviews.

Resposta da Bensons For Beds - Bilston Road
Very professional and friendly service…
Very professional and friendly service with lots of patience, was only going to price a matress but landed up buying one 😀
The sale person was extremely helpful
The sale person was extremely helpful and went out of her way to ensure we purchased the correct bed Brilliant
Good staff in and out of the branch
Good staff in and out of the branch. Delivery on time,cheerful delivery men.
Excellent choices
Excellent choices, friendly staff who are not pushy for a sale and willing to help and listen to customer choices and styles. Perfect purchase from start to finish
Jean was just amazing
Jean was just amazing! Made the whole experience so calm and enjoyable. Can’t thank her enough.
Fantastic service and friendly and…
Fantastic service and friendly and knows how to accommodate your needs
New ottoman and mattress delivered on…
New ottoman and mattress delivered on 23rd August 2024.Two bed technicaians could not assembl the bed.They left me with a bed that was not fit for the purpose it was sold for. The first available appointment is 6th September this is awful as it is a 14 day wait without my bed .I am having to sleep on the floor as a cancer patient with health issues .this is the 3rd faulty bed delivered all three beds are faulty ..This has caused me so much trouble and suffering. I am disappointed and disgusted with Benson for beds and will never recommend Benson for beds to anyone .I have photos of the damaged bed ..Wolverhampton Benson for beds very unhelpful.
Friendly helpful lady in Wolverhampton store
Friendly helpful lady. Good knowledge of products and offers.
Colleague addressed all of our needs…
Colleague addressed all of our needs and requirements first visit. Very informative from start to finish!
Competent staff knew the subject and…
Competent staff knew the subject and were helpful
Good sales service
Very helpful sales assistant , explained all the options available to us.
Would highly recommend the wolverhampton store.
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