A absolutely brilliant lady.. she listened to everything.. and very obliging lady.. everything she said was very personal.. couldn't ask for a better service...
A empresa respondeu
Unit 2 Bilston Road Retail Park, WV2 2PY Wolverhampton, West Midlands, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
A absolutely brilliant lady.. she listened to everything.. and very obliging lady.. everything she said was very personal.. couldn't ask for a better service...
A empresa respondeu
Raj was great, knowledgeable, and gave us all of the options available. He was really attentive and patient and made the experience calm and enjoyable, being very kind to my young toddler son too - wh... Ver mais
A empresa respondeu
The sales in store , customer service and delivery were all excellent however I was very disappointed in the colour of my divan and headboard as it appeared very different to the showroom . I ordered... Ver mais
A empresa respondeu
I wasn't harrassed as I started to browse the store, so it felt comfortale to browse without being pounced on by sales people. The help I did receive was genuine and time taken, didn't feel rushed, t... Ver mais
Escrito pela empresa
Unit 2 Bilston Road Retail Park, WV2 2PY, Wolverhampton, West Midlands, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
First class service from Wolverhampton store ,great advice great price and great service,I don't normally post reviews but just had to on this purchase of a lovely new bed.😁
Searching for a bed to replace one you've had for TOO long is not easy! Jean left us to try a few then when we were ready she helped explain the different options and was very knowledgeable. We left feeling happy we'd made the right choice....now to wait for delivery and to see if it really is!
Great service not pushy really pleased with purchase.
The people, their knowledge and warmth was outstanding. Also the level of choice and price range.
Paul was very knowledgeable about the product I purchased and answered all my questions confidently. There is a longer wait than normal for delivery which I was advised of prior to placing my order so my expectations have been set.
From sale to delivery Bensons offered outstanding service, no questions unanswered and nothing was too much trouble. They weren’t pushy or suffocating in store but always on hand if we had any questions. Prices were the best in town (we had shipped around) but after visiting Bensons we ordered there and then. What went from shopping for bedside tables evolved into a new bed and mattress also as the value was too good to miss.
We have received delivery today and have to say the delivery team were as professional and accommodating as the store staff. No issues in getting everything up the winding stairs and had it done in no time. They were courteous and polite and a real credit to the Bensons team. (mark/Linv thanks again) it’s refreshing to have such a great service these days hence feeling compelled to leave a review. 100% recommend for price, service and great quality too. Thanks again.
Jean was amazing it made our experience very enjoyable and she was very professional explained every to detail
Excellent service and not pressured. The lady really knew her stuff and knew what was best for us
Lovely customer service and caring in-store experience.
I ordered my bed on the 26th of October in store. I was advised that my frame was out of stock so I could be waiting 6-8 weeks for delivery, which was fine as we were still decorating anyway.
I received a text and an email about 2 weeks after this stating that delivery will be made on 29th November! Even though the website said back in stock from 1st December.
My bed was delivered today as promised and within the 2 hour time window I was given and I also received a call with an eta which was also accurate.
I cannot fault Bensons. I am incredibly happy from start to finish. They have been given me so much contact in the run up to receiving my bed.
I also want to mention that I noticed my frame went down in price over the Black Friday period. I called them as I had no yet received it and they straight away offered to refund the difference without making me jump through hoops for it. Again just amazing and my bed has come immaculate and was so easy to put together.
I wasn't harrassed as I started to browse the store, so it felt comfortale to browse without being pounced on by sales people. The help I did receive was genuine and time taken, didn't feel rushed, they knew what they were doing and talking about and weren't just after selling me the most expensive item or pressuring me to purchase things I hadn't gone in to purchase. This was the Wolverhampton Branch. I can't speak for other stores.
We were invited to try out mattresses after I explained my priorities. I was given a quote and options to pay.I continued shopping and then returned to place my order.
Staff very helpful- great friendly and efficient service.
Friendly welcome from all of the staff. Very helpful with all aspects of our order.thank you.
Great customer service and excellent journey whilst shopping
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.