Bensons For Beds - Blackpool Opiniões 

579
TrustScore: 5 em 5

4,9

Unit A2 Blackpool Retail Park, FY4 2RP Blackpool, Lancashire, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We had such a lovely experience at Bensons for Beds, especially thanks to Monica. She was incredibly helpful and patient with us while we took what felt like forever to decide! 😂 Monica had such... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Greeted as we came in and Kevin was very nice and nothing was too much trouble to help us Used a bed machine to decide what firmness we would require for the matters. Showed us round the showro... Ver mais

Classificada 5 em 5 estrelas

Simply great customer service. Julie was most attentive, showed exactly the right level of customer empathy, excellent patience and product knowledge. Thanks Julie for the pleasure of doing business w... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Showroom very good, friendly and helpful - and through asking questions and letting us experience different types of mattress, we found what we needed. Delivery men were rushing - one man in particu... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de mobília para quartos
  2. Loja de camas
  3. Loja de roupas de cama
  4. Loja de colchões

Sobre Bensons For Beds - Blackpool

Escrito pela empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Informações de contacto

  • Unit A2 Blackpool Retail Park, FY4 2RP, Blackpool, Lancashire, Reino Unido

  • 1253403456

4,9

Excelente

TrustScore: 5 em 5

579 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,9

Todas as opiniões

(579)

26 302 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Friendly and professional

Friendly and professional
Had a great experience, handled with great efficiency by the staff. I think she was called Monica ( Blackpool South branch). Lovely lady, got our order sorted easily and we felt valued. Well done.

24 de março de 2025
logótipo da Bensons For Beds - Blackpool

Resposta da Bensons For Beds - Blackpool

We appreciate you sharing your positive experience! We're happy to hear that our staff provided friendly and efficient service, making you feel valued. Thank you, Megan at Customer Care

Classificada 5 em 5 estrelas

Extremely helpful in store

Extremely helpful in store, process very easy.

25 de março de 2025
logótipo da Bensons For Beds - Blackpool

Resposta da Bensons For Beds - Blackpool

We're glad the in-store assistance and smooth process were helpful. Thank you for sharing your positive experience with us, Megan at Customer Care

Classificada 5 em 5 estrelas

Brilliant customer service

Brilliant customer service and product knowledge from Kevin plus a wide range of beds to test.

12 de março de 2025
logótipo da Bensons For Beds - Blackpool

Resposta da Bensons For Beds - Blackpool

We're happy to hear that you received brilliant customer service and found a wide range of beds to test. We appreciate your positive feedback and time, Megan at Customer Care

Classificada 5 em 5 estrelas

We bought a Bensons Bed 2 years ago and…

We bought a Bensons Bed 2 years ago and since we were very happy with it decided to replace another bed with one similar. The lady who dealt with our purchase was very helpful and courteous.

7 de março de 2025
logótipo da Bensons For Beds - Blackpool

Resposta da Bensons For Beds - Blackpool

We're happy to hear that you had a positive experience with our products and service. We appreciate you choosing us again and thank you for your kind words about our team. Take care, Megan at Customer Care

Classificada 5 em 5 estrelas

Outstanding customer service

Really excellent good old fashioned service from Kevin at Blackpool branch, helped us to decide on which mattress and base and got us a great deal, v happy would recommend him.

6 de março de 2025
logótipo da Bensons For Beds - Blackpool

Resposta da Bensons For Beds - Blackpool

We're happy to hear that you received excellent service at our Blackpool branch. We appreciate your positive feedback regarding the assistance you received in choosing your mattress and base. Thanks for recommending us, Megan at Customer Care

Classificada 5 em 5 estrelas

Buying a Mattress

Your assistant, Monica, was very efficient, kindly and saw to our needs very clearly and quickly.

25 de fevereiro de 2025
logótipo da Bensons For Beds - Blackpool

Resposta da Bensons For Beds - Blackpool

We're happy to hear that our assistant provided efficient and kind service, promptly addressing your needs. Thank you for sharing your positive experience, Megan at Customer Care

Classificada 5 em 5 estrelas

Not pushy

Just like to commend the team at your Blackpool store for good service. Unfortunately I don't remember the name of the lady who served me but I did commend her to her manageress. On entry to the store I was approached by the assistant in mention who give me a brief, very polite and succinct way in which the sales team operates and it was everything I needed, and on that basis it sold me the bed. Non of my further questions were any trouble to address. On that basis you sold me a bed. 🙂

11 de fevereiro de 2025
logótipo da Bensons For Beds - Blackpool

Resposta da Bensons For Beds - Blackpool

We appreciate you taking the time to share your positive experience at our Blackpool store. We're happy to hear that the team provided such great service and that their assistance helped you find the perfect bed. We will pass on your kind words to the manager, Megan at Customer Care

Classificada 5 em 5 estrelas

Very helpful staff

Very helpful staff. Informed and explained everything in detail...looking forward to better nights on my new mattress

19 de fevereiro de 2025
logótipo da Bensons For Beds - Blackpool

Resposta da Bensons For Beds - Blackpool

We appreciate you taking the time to share your experience. We're so glad to hear our staff was helpful and thorough. We hope you enjoy your new mattress, Megan at Customer Care

Classificada 5 em 5 estrelas

It was a pleasure to deal with Bensons

It was a pleasure to deal with Bensons to buy a matress. Lots of helpful advice. Tommy at the Blackpool store was very patient and helpful and gave the time we needed to make the best choice and find good value. If only every retail experience were as good as this. Thank you very much.

14 de fevereiro de 2025
Opinião espontânea
logótipo da Bensons For Beds - Blackpool

Resposta da Bensons For Beds - Blackpool

We're happy to hear that you had such a positive experience purchasing a mattress. We appreciate your kind words and are so glad that our team member was able to provide helpful advice and support to you. Thank you for your feedback, Megan at Customer Care

Classificada 5 em 5 estrelas

The young lady sales person was…

The young lady sales person was extremely helpful, polite and knowledgeble on the New Bed we required.
Thank you.😃

8 de fevereiro de 2025
logótipo da Bensons For Beds - Blackpool

Resposta da Bensons For Beds - Blackpool

We're happy to hear that the salesperson was helpful, polite, and knowledgeable when you were choosing your new bed. Thank you for your positive feedback, Megan at Customer Care

Classificada 1 em 5 estrelas

Absolutely Disgraceful Service

Absolutely Disgraceful Service on Delivery, when we purchased the bed we asked if they would assemble the bed and was told that the drivers would deliver the bed to the the upstairs bedroom and assemble the bed which was important as we are both pensioners when they delivered it first of all they wanted to leave it in the hallway and when we told them that we needed it taking upstairs and assembling they did take the bed upstairs but point blank refused to assemble the bed we tried to ring the store but it wasn't open until 10am so he then rang the head office and informed them that we wanted the bed assembled and we was willing to pay, head office then advised them both to assemble the bed but the driver point blank refused saying they only have a 15min slot per delivery they then just left without a signature.
We then rang customers services and there answer in short was ask a relative or Friend to assemble the bed and when i asked who had signed for receipt of the bed they went away to check and informed me that they had taken pictures in our bedroom without our permission and the driver signed the delivery note themselves how can this be classed as good service it is not acceptable that anybody can walk in your home and start taking pictures without your permission and surely the driver should note be allowed to sign for the goods so be aware when ordering a bed from Bensons that they are not what you would expect from such an established company

12 de fevereiro de 2025
Opinião espontânea
logótipo da Bensons For Beds - Blackpool

Resposta da Bensons For Beds - Blackpool

We appreciate you bringing this delivery and assembly issue to our attention. We're sorry to hear the service you received was not what you expected, especially regarding the assembly and the photos taken. We're looking into this matter to ensure our service aligns with expectations. Thank you for your feedback. Megan at Customer Care

Classificada 5 em 5 estrelas

Good extensive product range

Good extensive product range. Experienced and knowledgeable sales staff who were patient and polite. Made sure we got the exact mattress for our needs. Very good prices and easy payment choices

3 de fevereiro de 2025
Opinião espontânea
logótipo da Bensons For Beds - Blackpool

Resposta da Bensons For Beds - Blackpool

We appreciate your feedback! We're happy to hear that our experienced sales staff helped you find the exact mattress for your needs with good prices and easy payment choices. Thank you, Megan at Customer Care

Classificada 5 em 5 estrelas

Kevin was simply the best

Kevin was simply the best, listened to what kind of mattress we required for our needs. Explained deliver times and what would happen on the day.

27 de janeiro de 2025
logótipo da Bensons For Beds - Blackpool

Resposta da Bensons For Beds - Blackpool

We're happy to hear that the team member provided excellent service and met your needs by carefully listening and explaining the delivery process. Thank you for your positive feedback, Megan at Customer Care

Classificada 5 em 5 estrelas

I was greeted by customer advisor…

I was greeted by customer advisor Julie. Julie was very friendly and very knowledgeable answering my questions. I felt welcome and comfortable with her. To say I was not intending to purchase a bed at the time she helped me to understand the difference in mattresses and I left the store happy making a purchase. P M

27 de janeiro de 2025
Opinião espontânea
logótipo da Bensons For Beds - Blackpool

Resposta da Bensons For Beds - Blackpool

We're happy to hear that you felt welcome and comfortable during your visit. It's great to know that our advisor's knowledge helped you make a purchase. Thank you for sharing your positive experience with us, Megan at Customer Care

Classificada 5 em 5 estrelas

Buying a bed.

We knew what we wanted and were satisfied with the customer service.
I’m afraid I don’t gush about the buying experience, but the sales person was very helpful and efficient.

25 de janeiro de 2025
logótipo da Bensons For Beds - Blackpool

Resposta da Bensons For Beds - Blackpool

We're happy to hear that our salesperson was helpful and efficient, and that you were satisfied with the customer service. Thank you for your positive feedback; we appreciate it, Megan at Customer Care

Classificada 5 em 5 estrelas

Nice quick and easy process shoutout to Julie

Nice quick and easy process. Wasn’t pressured at any point and they was completely transparent. I think the lady that served me was Called Julie, couldn’t fault her in the slightest she was helpful the whole way through.

28 de janeiro de 2025
logótipo da Bensons For Beds - Blackpool

Resposta da Bensons For Beds - Blackpool

We're happy to hear that you found the process quick and easy. We appreciate your positive feedback regarding the transparent service you received and that our team member was helpful throughout your visit.
Take care,
Megan at Customer Care

Classificada 5 em 5 estrelas

Excellent service- on time

Excellent service- on time, courteous and great product

23 de janeiro de 2025
Opinião espontânea
logótipo da Bensons For Beds - Blackpool

Resposta da Bensons For Beds - Blackpool

We appreciate your positive feedback! We're happy to hear that you received excellent, courteous, and timely service and a great product.
Take care,
Megan at Customer Care

Classificada 5 em 5 estrelas

Brilliant service

Adele was brilliant asked what we were looking for and showed us everything that fit our needs.

24 de janeiro de 2025
logótipo da Bensons For Beds - Blackpool

Resposta da Bensons For Beds - Blackpool

We're happy to hear that you had such a positive experience! It's wonderful that our team member was able to assist you in finding what you were looking for. Thanks for your feedback, Megan at Customer Care

Classificada 5 em 5 estrelas

Great service

Really helpful and informative about the products. Kevin was good at keeping us in the know with current offers on in the store as we didn’t buy straight away.

16 de janeiro de 2025
logótipo da Bensons For Beds - Blackpool

Resposta da Bensons For Beds - Blackpool

We appreciate you taking the time to leave us this excellent review. We're so happy to hear that you found our team helpful and informative regarding our products and offers.
Take care,
Megan at Customer Care

Classificada 5 em 5 estrelas

When we went buying a bedlook at beds the lady…

When we went to look at beds the lady who looked after us was outstanding. He knowledge and advice was very welcome. She wasn't overly pushy which always puts us off

18 de janeiro de 2025
logótipo da Bensons For Beds - Blackpool

Resposta da Bensons For Beds - Blackpool

We're glad you enjoyed your experience. We appreciate you highlighting the team member's knowledge and helpful advice without being too pushy. Thanks for your feedback, Megan at Customer Care

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