I visited the Bolton store a few times, friendly store staff, available for questions and information. I ended up ringing to place my order and having realised I missed a good offer on my chosen bed... Ver mais
A empresa respondeu
Unit B2 Bolton Gate Retail Park, Roundhill Way, BL1 2SL Bolton, Lancashire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I visited the Bolton store a few times, friendly store staff, available for questions and information. I ended up ringing to place my order and having realised I missed a good offer on my chosen bed... Ver mais
A empresa respondeu
Start to finish these guys take care of you , the sales rep, Giovani ( hope i didnt butcher that name) had us try out the sleep tester bed to find out which beds are best for us , gave us an array of... Ver mais
A empresa respondeu
No one was actively involving with the customers.but later one when we had decided on what we were buying Hawa a staff member explained everything in detail , offers available and etc. she was very go... Ver mais
A empresa respondeu
Made a purchase at Bolton Gate Retail Park store recently. We were greeted by Brittany who was very polite, friendly and extremely knowledgeable. Talked us through everything in a very thorough and p... Ver mais
A empresa respondeu
Escrito pela empresa
Unit B2 Bolton Gate Retail Park, Roundhill Way, BL1 2SL, Bolton, Lancashire, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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The store has a friendly atmosphere and my wife and I were made to feel like valued customers.
Salesman was polite and helpful? Informed me of the bed/mattress info I needed to know
Sunday 7/4/24
The sales assistant was knowledgeable, easy to speak to and very pleasant and helpful.
Very experienced sales person namely Chloe and Simon who helped us choose the Mattress and ottoman bed with headboard.
We will be back soon for the simple reason good company and top team of staff
Nice staff at the bolton shop There was very helpful
Good experience in the shop Simon was excellent in giving good advice about the products in store,everything went smoothly
Zam knew what I wanted, showed me the 3 options.
I made my choice. Price in my budget.
Order placed. Options on delivery date.
No problem when I changed it later that day.
Our experience with Bensons Bolton was fantastic. The customer service we recieved from Craig could not of been any better. They were patient, knowledgeable, helpful and friendly. Fantastic! Would highly recommend.
Visited the Bolton store. Welcoming store. Staff knowledgeable, helpful and friendly. Advice tailored to your needs. A reasonable selection of beds available to test. Overall a very good experience.
Simon couldn’t have been anymore helpful in assisting us, he is a credit to himself and an asset to your business.
Brittany was so helpful and knowledgeable about Bensons products she assured me that I had purchased the right mattress for my needs, she was not pushy and answered my questions fully. Thank you Brittany for your skill and expertise you are a true ambassador for the company!!!
We weren’t sure what we really wanted.they didn’t pounce on us straight away we had a look what they had and prices. Simon came explained about certain beds we were looking at he was very helpful he made us at ease
I bought a mattress 2 years ago. After the first few months the mattress had dipped on both sides where we sleep. This is causing me server back pain. Called customer services and finally they sent a bed engineer out. The engineer said the bed needs to be dipped 5cm for it to be deemed faulty. The bed was dipped 4cm. He said becuase of that nothing can be done! I have had no contact from customer services regarding the outcome of the engineer or what they will do about this. Dont buy from this place. Take you money but can't be bothered resolving issues at a later date. Your 8/9 year mattress warranty doesn't mean a thing!
No pressure from sales staff, helpful when asked questions and when we wanted to purchase the bed we had decided upon, it was straight forward.
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