Bensons For Beds - Braintree Opiniões 

Excellent customer service, I was informed regularly of the status of my order. The delivery guys were so polite and efficient. I would not hesitate of recommending Bensons

Excellent and knowledgeable salesman

Paul was excellent throughout the whole experience, never too pushy but always there to answer any questions. We would definitely recommend Benson for Beds and you need to deal with Paul 😁👍

Very helpful and experienced staff not pushie let you have time to look around

Ordered a recycled mattress In store to arrive on 10 April. 16.30 on 09 April, received a text at the same time as an email. Both giving totally different reasons to why the mattress wont be delivered and totally different new delivery times. So clearly untrue.
Rang the shop who could / would not help. Rang Customer Services - turns out Bensons For Beds can take your money even though there might not be a recycled mattress for purchase!
Dont get caught out like we did!!

The gentleman was brilliant he wasn't overbearing. He listened to what we wanted and to the fact we were originally just looking. He was at hand at any point when we had questions but was not.hovering. extremely polite and greeted us the moment we walked into the store. We originally left to have lunch and have a chat about what we wanted and he was not pushy whatsoever that we hadn't made a decision and wished us a nice day. We came back after about an hour and he was just as polite as before. He gave us all of the information possible. He was upbeat and positive throughout. Everything was done swiftly and gave us all of our options to do with collection or delivery with the relevant prices. Everything was clear and accommodating for us! Tim is an amazing asset to the team at bensons for beds! We couldn't have asked for better service!

Great friendly staff from start of chooseing mattress to delivery everyone was great made it less stressfull all staff listen to ur needs

Staff were very knowledgeable and helped us decide which bed would be best without pushing the most expensive.

Choosing item and delivery on the day - fine. What was not good was that the original delivery date was not honoured, was told on the day that it was not loaded onto van, then told it was not available for four weeks, then told it would be delivered Friday (after I threatened to cancel order).

Friendly helpful and knowledgeable.
Good service

Service and delivery were excellent

From sales to delivery a professional service. If all retail companies in GB were like Bensons for Beds the BBC watchdog program would have nothing to report. Would recommend company from the sales people at Freeport Braintree branch to the delivery drivers gave exceptional service.

I would really encourage people to avoid dealing with this outfit and to take your business elsewhere, if you ever want to actually receive the products you purchased.

We spent £4.5k in early January, beds to be delivered in mid Feb. Here we are early March and still no delivery, received text this week saying all on track to arrive next week and now, sorry the beds won't actually be ready until April 8th!!!

No explanation, no phone call, no context, no compensation, no nothing. Just heads up your beds will now be delivered 3 months after you've paid and 2 months after they were supposed to show up. MAYBE.

I have zero faith and reallly suggest people avoid this headache for themselves. Shameful delivery of service.

I went to buy a quality mattress and because of time constraints and pricing it wasn't straight forward however Ben at Braintree took care of everything nothing was too much trouble and perseverance on his part got a result. Ben was very knowledgeable about all the products and so polite and courteous which I find a rarity these days so a big thankyou again Ben.

The staff at Bensons in Braintree were very helpful, efficient and friendly. Everything was explained to us in an understandable manner. All went well in terms of the ordering process.

Hamzen in your Braintree store was very helpful and not at all pushy He helped us make our decision and informed us of the financial packages.

We were served by the amazing Angela, she was so lovely and helpful when helping us find the right mattress for us! The best customer service I’ve ever received!

Ben at Braintree Bensons for beds was amazing, very good knowledge and a massive help!